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Twin: 250 free spins bonus but wins were not credited wait now already 1 week

Topic created on 05th Feb. 2021 | Page: 1 of 3 | Answers: 27 | Views: 4,979
edhead83
Visitor

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 06:06 pm CET#1
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Must complain here about the Twin casino with which I have always been very satisfied.
have taken a bonus last week Friday 250 free spins for ramses book on deposit.have then played these free spins and when these were to end wahren me the winnings were not credited.have asked daily in chat what would be now with the win of the free spins always got the same answer we are working on it the problem is known to us we will inform you by email.
until now I have not received any email and nothing else has happened.
but what annoys me most about the matter is that my friends who have also claimed this bonus and first had the same problem that the wins were not credited.
with all of them the wins were credited a day later only with me not wait now 1 week do not understand that all the others get their wins only strangely I do not.
how long should I wait because can not be who knows if the win of the free spins is credited to me at all.
maybe that's some exaggerated now before but it's me about, the principle simply.

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HauBlau
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 06:35 pm CET#2
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Are not the only one ... some here in the forum have the same problem ... me too of course ^^

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garfield68
Elite

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 06:49 pm CET#3
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with me the same in green... was today because of it only again in the chat, there came the usual answer that they are still waiting for message from the Provider, and then you will be notified by mail

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observer
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 07:24 pm CET#4
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I am still waiting as well. Although I now believe that the sit out. Do not believe that there is still what comes.

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gamble1
Icon

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 08:51 pm CET#5
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Hä please what when was that then? Have the action also accepted but with me everything went smoothly ask only because apparently many have the problem

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edhead83
Visitor

250 free spins bonus but wins were not credited wait now already 1 week

5th Feb. 2021, at 09:02 pm CET#6
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find the only curious that some had no problems some who still got the wins something then and some who have not yet received the wins have slowly also the feeling that want to sit out at least with those where nothing has been done so far.twin should at least then for those where the problem has not been fixed to come up with a solution that is acceptable there is certainly enough möglichten in any case better than the people all the time to be stalled.

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Plattkaller
Rookie

250 free spins bonus but wins were not credited wait now already 1 week

6th Feb. 2021, at 04:01 am CET#7
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Also belong to those who are still waiting... I'm also curious whether there is still something happening. Already cheeky if not!

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R0UNDER
Top Member

250 free spins bonus but wins were not credited wait now already 1 week

9th Feb. 2021, at 12:38 am CET#8
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Is there any news on this for anyone? Maybe someone from GambleJoe can do something for those affected. I understand there is even a Twin casino manager here.

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Plattkaller
Rookie

250 free spins bonus but wins were not credited wait now already 1 week

9th Feb. 2021, at 03:32 am CET#9
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So far nothing has happened. And it's been over a week now. I feel like I'm being made fun of!

A casino manager could comment on it, but they're probably lying around the pool

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HauBlau
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

9th Feb. 2021, at 03:25 pm CET#10
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Nobody has liked this post so far
Jop the action wa from 29.01 still nix ...

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