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sunnyplayer: Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

Topic created on 19th Oct. 2018 | Page: 1 of 2 | Answers: 12 | Views: 4,963
Anonym

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 03:06 pm CEST#1
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Hi,
i wanted to pay 2x 5K to Paypal. Won without bonus and the like. Now I was canceled in the account at sunnyplayer the amounts. The chat means there must first be a notification from Sofort AG about my deposits yesterday, this may take 1-3 days. So a shenanigan, I would not have been able to dispose of the Deposit amounts if it can not be debited, but Sofort AG is there at all. Or do I see this wrong?

Greeting, Kalfater

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Matthias
Expert

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 03:48 pm CEST#2
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Hello Kalfater,

that sunnyplayer wants to wait there for a confirmation, is of course not nice, but honestly I have also scho experienced with other casinos.
It behaves to my knowledge as follows: You Deposit with Sofortüberweisung, "Sofort" deducts the money from your account and then confirms to the casino that the amount could be deducted from your account.
Sunnyplayer then lets you play with this money because they basically trust the "OK message" from Sofort / Klarna, even though they don't have the money in the account yet.
To the player, it looks like the casino got the money directly.
If you request a withdrawal now, it would actually be the case that the casino would go into "advance" because they do not have a single euro of your deposit in the account.
Sometimes casinos wait a bit in this case until the money actually reaches them.
To speed up the whole withdrawal process, I recommend depositing with a credit card. This will be a bit faster, but may be a bit more expensive, because 1-3% fees may apply.

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Dutch78
Expert

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 03:49 pm CEST#3
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Some Online Casinos do indeed handle it this way, just stay calm (even if that's sometimes hard ) and sit it out.
You will certainly get your money, but in fact some casinos speculate that you will cancel your withdrawals and gamble away again.
If you feel the urge to keep playing, pay into another OC and leave the 100,000 euros untouched.

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Anonym

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 05:00 pm CEST#4
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1. register 2. verify 3. Deposit 4. play or pay if win

then you save a lot of money and nerves

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Anonym

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 06:41 pm CEST#5
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robby811 wrote on 19/10/2018 at 17:00: 1. register 2. verify 3. Deposit 4. play or pay out if win

then you save a lot of money and nerves

Well, that's exactly how I did it, I am verified. Please read correctly what it is about!

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Anonym

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 07:06 pm CEST#6
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I would also keep my nerves. Since you played without a bonus and seem to have verified yourself properly beforehand, there should be no problems, even if you have to be patient and the OCs like to take their time with such things?

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Huseyin
Experienced

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 08:07 pm CEST#7
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Please do not gamble it all away again

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thebutcher85
Amateur

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

19th Oct. 2018, at 09:11 pm CEST#8
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i have also had with Rizk and leo the next day it worked and the money was at the casino and I could withdraw no worries

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TonioKroeger
Experienced

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

20th Oct. 2018, at 09:24 am CEST#9
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I agree...This happened to me several times at Videoslots after Klarna transfers. When I wanted to withdraw something, I got some kind of error message, which was quite annoying. In the chat they explained it to me like Matthias above. After two or three days it was then possible again. Since sunnyplayer is a reputable casino, you (only) have to be patient, then it will work.

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Anonym

Cashout declined at Sunnyplayer because waiting for confirmation from Sofort AG

20th Oct. 2018, at 09:40 am CEST#10
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This is the very last thing, if they have an OK from immediately and give you the money to play, they should also pay out...

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