My brother won €10,000 from Monday to Tuesday at sunmaker, immediately requested 9,000 of it on May 8 for payout, first he was told that the processing takes 24 hours, now it is checked again closely
Has anyone had similar experiences and can tell me how long he is waiting now? He doesn't actually play anymore, online was the first time ever. He's already not getting his hopes up that he'll get the money at all.
Did your brother play with a bonus? If not and he has not otherwise violated the terms and conditions, he also gets his money
The first payout and then even such a sum, always takes a little longer ... Everything is checked here now for the time being...
As a rule, an average of 72 hours.
Your brother must of course also fully verify... ID etc. upload
Until then, be patient and don't blow it all again. 😄
LG
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Anonym
Former Member
[solved] Sunmaker payout higher amount
10th May. 2019, at 10:11 am CEST#2
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Had a four-digit win there about 2 months ago and have certainly also had to wait 3-4 days for the payout. He should have patience and not come up with the idea to cancel the payout and to daddle 😏
The limit I would make in any case, otherwise you tend very quickly to say oh I gamble another 1000 € because I have 9000 €, etc. and in the end it can quickly happen that the whole coal is gone.
Congratulations on the win.
So the payout is still being processed. From the support there are always only the same standard answers
"It will take a while, we'll get back to you"
It can not be that they need 5 days to check
In general, I would like to know how such a process works
Does anyone have any ideas?
Okay, but as I said, it is actually the account of my brother, who is already almost resigned. I just feel sorry for him and as a sister I must be able to help him somehow, he really doesn't deserve to be held up like this
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Anonym
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[solved] Sunmaker payout higher amount
13th May. 2019, at 08:49 pm CEST#10
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Would be interesting to know why this takes such a long time.
[solved] Sunmaker payout higher amount
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Has anyone had similar experiences and can tell me how long he is waiting now? He doesn't actually play anymore, online was the first time ever. He's already not getting his hopes up that he'll get the money at all.
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[solved] Sunmaker payout higher amount
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Did your brother play with a bonus? If not and he has not otherwise violated the terms and conditions, he also gets his money
The first payout and then even such a sum, always takes a little longer ... Everything is checked here now for the time being...
As a rule, an average of 72 hours.
Your brother must of course also fully verify... ID etc. upload
Until then, be patient and don't blow it all again. 😄
LG
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[solved] Sunmaker payout higher amount
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[solved] Sunmaker payout higher amount
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Before my VIP time at sunmaker I have once won 20,000 € these were also closely controlled but that is also normal
The money is actually paid out 100% as long as he has no duplicate accounts or so where Sunmaker is very Kulant
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[solved] Sunmaker payout higher amount
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[solved] Sunmaker payout higher amount
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Congratulations on the win.
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[solved] Sunmaker payout higher amount
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"It will take a while, we'll get back to you"
It can not be that they need 5 days to check
In general, I would like to know how such a process works
Does anyone have any ideas?
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[solved] Sunmaker payout higher amount
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I have just forwarded your case to the manager, I will get back to you later or tomorrow via Communicator.
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[solved] Sunmaker payout higher amount
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[solved] Sunmaker payout higher amount
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