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sunmaker: [solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout

Topic created on 11th Jul. 2020 | Page: 1 of 2 | Answers: 13 | Views: 3,584
sraloner
It is about a sum of almost 5 thousand euros that sunmaker now does not want to pay me after days and constant demands.

It has been a long story and an eternal back and forth until I could make the first payout, after umpteen times submitting the required documents I was constantly delayed on a processing and confused with empty phrases and constant change of contact persons in Live Chat and in e-mail contact.

In short, this then approved payout was booked back to Sunmaker and now not displayed to me on my player account to make a new payout to another account.

I can only WARN of these scams and the indescribably tricky and unwilling to help with questions customer support of this casino!!!!

I am now waiting almost a month for my withdrawal and see myself forced to go to a lawyer and sue, because I'm tired of these maggots of support Auseinanderzusetzen!


So fingers away from Sunmaker!!!


Greetings and good luck in other casinos


sraloner

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Dutch78
Expert
Are there regular flights to Malta again in the meantime?
It will certainly take a while until your lawyer has to appear in court there, but by then it should be more or less "normal" again.

Greetings back and herewith I also greet my grandma.

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bruffl
Expert
sunmaker and sunnyplayer usually make zero problems, what happened?

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Patizi
Elite
Is new to me. Are actually reliable!

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Kleinkariert
Expert
Wouldn't you rather turn to the Gamblejoe team, e.g. Caro, with your problem? May be cheaper and more effective than the lawyer.

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Packleader
Rookie
The one or the other who now and then threatens with a lawyer has probably forgotten that a German lawyer against a Maltese company that operates illegal gambling in Germany can do nothing at all. Even if, how long would it take until something happens? Where would a trial take place?
Pointless undertaking

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upola
Legend
When they come with a lawyer, they usually want to make themselves important.
What I don't understand is that if they want to get a lawyer involved anyway, what do they expect here?

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schwede666
Top Member
That's about as much as threatening to burn your Hansa Rostock jersey.

Nix !

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DonSen
Rookie
The question is, why the whole thing from Sunmaker's side? 5k are nothing for the..

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Caro
Expert
Hi sraloner, just sent you a private message via Communicator. Greetings Caro

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