It is about a sum of almost 5 thousand euros that sunmaker now does not want to pay me after days and constant demands.
It has been a long story and an eternal back and forth until I could make the first payout, after umpteen times submitting the required documents I was constantly delayed on a processing and confused with empty phrases and constant change of contact persons in Live Chat and in e-mail contact.
In short, this then approved payout was booked back to Sunmaker and now not displayed to me on my player account to make a new payout to another account.
I can only WARN of these scams and the indescribably tricky and unwilling to help with questions customer support of this casino!!!!
I am now waiting almost a month for my withdrawal and see myself forced to go to a lawyer and sue, because I'm tired of these maggots of support Auseinanderzusetzen!
Are there regular flights to Malta again in the meantime?
It will certainly take a while until your lawyer has to appear in court there, but by then it should be more or less "normal" again.
Greetings back and herewith I also greet my grandma.
[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
11th Jul. 2020, at 10:57 pm CEST#6
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The one or the other who now and then threatens with a lawyer has probably forgotten that a German lawyer against a Maltese company that operates illegal gambling in Germany can do nothing at all. Even if, how long would it take until something happens? Where would a trial take place?
Pointless undertaking
[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
12th Jul. 2020, at 09:36 am CEST#7
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When they come with a lawyer, they usually want to make themselves important.
What I don't understand is that if they want to get a lawyer involved anyway, what do they expect here?
[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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It has been a long story and an eternal back and forth until I could make the first payout, after umpteen times submitting the required documents I was constantly delayed on a processing and confused with empty phrases and constant change of contact persons in Live Chat and in e-mail contact.
In short, this then approved payout was booked back to Sunmaker and now not displayed to me on my player account to make a new payout to another account.
I can only WARN of these scams and the indescribably tricky and unwilling to help with questions customer support of this casino!!!!
I am now waiting almost a month for my withdrawal and see myself forced to go to a lawyer and sue, because I'm tired of these maggots of support Auseinanderzusetzen!
So fingers away from Sunmaker!!!
Greetings and good luck in other casinos
sraloner
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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It will certainly take a while until your lawyer has to appear in court there, but by then it should be more or less "normal" again.
Greetings back and herewith I also greet my grandma.
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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Pointless undertaking
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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What I don't understand is that if they want to get a lawyer involved anyway, what do they expect here?
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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Nix !
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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[solved] Sunmaker Confuses,Deceives,Lies and Withholds Failed Payout
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