[solved] Review by security department due to high payout/win

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flyerxp

Topic Creator

Forum posts: 4 Member since: 02.07.2020

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 02:06 pm CEST#1

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Hello all,

i have won a large sum on 22.06.2020 at sunmaker, about 71,000 euros

This I have also immediately requested on 22.06.2020 for payment. Since then, nothing happens. My account is properly verified. From the support I always get only the same answers

"Inquiries with the game manufacturer" "Verification by security department...

I have the impression that Sunmaker does not want to pay out at all. As I could read "doedlefee" had similar problems.

Can anyone here help further?

Thanks in advance.

This post has been translated automatically

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gamble1

Forum moderatorverified

Forum posts: 6.420 Member since: 21.04.2019

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 03:39 pm CEST#2

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flyerxp wrote on 02/07/2020 at 14:06
Hi all,

i have won a large sum on 22.06.2020 at sunmaker, about 71,000 euros

I have also immediately requested this on 22.06.2020 for payment. Since then, nothing happens. My account is properly verified. From the support I always get only the same answers

"Inquiries with the game manufacturer" "Verification by security department...

I have the impression that Sunmaker does not want to pay out at all. As I could read "doedlefee" had similar problems.

Can anyone here help further?

Thanks in advance.

Sunmaker pays out no worries

Should you have played with bonus it is very difficult almost impossible to violate anything there

This post has been translated automatically

flyerxp

Topic Creator

Forum posts: 4 Member since: 02.07.2020

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 03:58 pm CEST#3

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I didn't play any Bonuses or anything

That's why I'm irritated that it takes so long and the support does not really help. I have yes patience, meanwhile is 02.07.20 and still nothing has happened.

What I also find extremely strange is that they also can not give me a specific date until when it can take a maximum, despite repeated requests.

If they would give me a date, I would have a better feeling and would not have to ask.

I hope that you are right, but my doubts remain.

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Rookie

active

Forum posts: 65 Member since: 17.01.2020

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 06:57 pm CEST#4

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I think because they can't give you an answer and are waiting for an answer from the manufacturer themselves.

But sunmaker you can not even do what wrong with bonus.
There is no max bet e.g..... think so Sunmaker is so almost with the only even.

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Falko

Forum posts: 6.414 Member since: 08.07.2018

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 07:09 pm CEST#5

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active wrote on 02.07.2020 at 18:57: I think because they can't give you an answer and are waiting for an answer from the manufacturer themselves.

But sunmaker you can't even go wrong with bonus.
There is no max bet e.g..... think so Sunmaker is so almost with the only even.

Would actually also worth a thread, in which casinos there is no max bet when using Bonuses, because quite a few threads are opened where people have not received their money because they have violated it. In Casinoclub there is also no Max Bet on the slots

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Experienced

crystal_machmeth

Forum posts: 337 Member since: 17.10.2019

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 07:47 pm CEST#6

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flyerxp wrote on 02/07/2020 at 14:06
Hi all,

i have won a large sum on 22.06.2020 at sunmaker, about 71,000 euros

I have also immediately requested this on 22.06.2020 for payment. Since then, nothing happens. My account is properly verified. From the support I always get only the same answers

"Inquiries with the game manufacturer" "Verification by security department...

I have the impression that Sunmaker does not want to pay out at all. As I could read "doedlefee" had similar problems.

Can anyone here help further?

Thanks in advance.

this is quite normal

if the casino is supposed to pay out a lot, the secret service has to be alerted if everything is correct, but if you lose 70,000, it's no big deal. you may never see your money because they refuse.

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Expert

Kleinkariert

Forum posts: 1.674 Member since: 18.03.2019

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 08:05 pm CEST#7

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Try to ask Caro (https://www.gamblejoe.com/communicator/caro/) for help in this case, she might be able to help.

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Experienced

derzweifel

Forum posts: 304 Member since: 23.09.2018

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 08:20 pm CEST#8

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Am actually fan of sunmaker / sunnyplayer, 10 days without at least a target date to be able to call I find but even with the high sum slowly borderline. Then you should just say "you it takes 4 weeks", still better than to stir up such uncertainty

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flyerxp

Topic Creator

Forum posts: 4 Member since: 02.07.2020

[solved] Review by security department due to high payout/win

2nd Jul. 2020, at 08:59 pm CEST#9

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You can really call that gernzwertig. Serious is somehow also different. I am curious and just hope that sunmaker will do everything correctly.

This post has been translated automatically

flyerxp

Topic Creator

Forum posts: 4 Member since: 02.07.2020

[solved] Review by security department due to high payout/win

7th Jul. 2020, at 02:06 pm CEST#10

1 Like

Liked this post: garfield68

UPDATE!!!!!!!!!

Sunmaker has duly paid out today. At this point many thanks to Caro from gamblejoe for the support!

This post has been translated automatically

sunmaker: [solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

[solved] Review by security department due to high payout/win

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