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SugarCasino: [solved] Sugar Casino does not pay out and does not respond to emails

Topic created on 01st Apr. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,277
Primus

[solved] Sugar Casino does not pay out and does not respond to emails

1st Apr. 2022, at 11:43 pm CEST#1
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Hello,

Maybe someone can help.
I have given 22 800€ in withdrawal on 19.3.
Had deposited 130€ and claimed the 100% welcome bonus.
I followed all possible rules, did not play any games that are not playable with bonus and also respected the max limit per spin.
After several days I received an email asking me to verify my account.
This I have done.
It was also displayed (1 week it took) that I have made verification.
Then nothing came again.
1 week ago I received another email asking me to send my credit card and a bank statement from MuchBetter.
I did that too (although I deposited here with Trustly).
And now....again nothing.
I have written several emails but zero response.
The payout is still in the account as " in process ".
What should I do now?
Can anyone give me some advice?
Thanks in advance

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bigbig
Experienced

[solved] Sugar Casino does not pay out and does not respond to emails

2nd Apr. 2022, at 01:54 pm CEST#2
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Wait and see, they take forever, and then change the casino.

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Daniel1988
Top Member

[solved] Sugar Casino does not pay out and does not respond to emails

2nd Apr. 2022, at 10:46 pm CEST#3
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Locowin gives just as no answer!
Also still have unanswered questions..

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supermode
Expert

[solved] Sugar Casino does not pay out and does not respond to emails

3rd Apr. 2022, at 09:52 am CEST#4
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Is at Woopwin unfortunately also so that you have to wait at least 10 but mostly 30 minutes, but I really wonder what makes the support the time, are really so many customers in the queue or just take their time, are shopping, smoke 1-2 joints, pet the office dog?

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Anonym

[solved] Sugar Casino does not pay out and does not respond to emails

3rd Apr. 2022, at 01:45 pm CEST#5
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supermode wrote on 03.04.2022 at 09:52: Is at Woopwin unfortunately also so that you have to wait at least 10 but mostly 30 minutes, but I wonder really what makes the support the time, are really so many customers in the queue or just take their time, are shopping, smoke 1-2 joints, pet the office dog?

I suspect that are some Zockerschnecken in the home office, the answer only when the level or game is fertiggezockt

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Sabine
Experienced

[solved] Sugar Casino does not pay out and does not respond to emails

10th Nov. 2022, at 09:49 am CET#6
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Since Primus does not provide any feedback, I assume that the win has been paid out.

This topic was closed

This post has been translated automatically

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