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SugarCasino: [solved] SugarCasino pragmaticplay payout

Topic created on 04th Jan. 2022 | Page: 1 of 1 | Answers: 1 | Views: 1,113
Lena21202
Amateur
Hello, the following problem..I played at the weekend in SugarCasino, Buffalo King Megaway. In one of the free spins round n suddenly the game broke and automatically reopened. At the same time the display showed me my winnings of 437,60€, but they were not credited to the account. I tried to tell SugarCasino everything, screenshot and replay link, even browsed the games history myself and found that exactly at this time, 3-4 minutes is a gap with no credit. My problem is, support responds zero...chat not and email not. And to Pragmaticplay I can turn badly. Does anyone have experience with this regarding also the game provider. I'm glad that I have at least the replay history...would be very grateful for help 😊

This post has been translated automatically

Caro
Expert
Lena21202 has just informed me that the money has been credited to her account.

This topic has been closed

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