StarGames: [solved] Suspicion of harassment at StarGames (Page 2)

Svenr wrote on 06.12.2022 at 19:13 clock: Can also not complain that the do not pay only that it splits so that is strange as part on paysafe then transfer then again extra transfer which was then strangely not in sec on the account. Were only 50 euros (have then gambled away)

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• we have checked and accepted his submitted documents still yesterday afternoon;


• we released his payment immediately afterwards;


• the money should already have reached him

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StarGames_Official wrote on 06.12.2022 at 15:40

We do not ignore your emails at all. We have answered all your emails as soon as possible


We don't need any credit card Verification from you, just a selfie where your ID is clearly visible - only needed for a standard check. Nothing new and nothing special, you have also received your previous 30+ payouts without any problems.

Greetings!

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Daniel1988 wrote on 07.12.2022 at 16:51

Just ne short question about this, why is this process necessary from now and not a bit earlier?

Are there any new laws about this or regulations?

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StarGames_Official wrote on 08.12.2022 at 08:56
It is required of certain players so that we can exclude any multiple accounts from the same person.


We do not want to write more about this in a public forum. It's in our TOS that we can require something like that

As I said, this is a routine check, you are not the first or the last person we do this with - other providers do it too. As soon as the picture arrives and is accepted, the payment will be released.

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