Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

StarGames: [solved] Suspicion of harassment at StarGames

Topic created on 05th Dec. 2022 | Page: 1 of 2 | Answers: 17 | Views: 2,888
Schraube79

[solved] Suspicion of harassment at StarGames

5th Dec. 2022, at 08:01 pm CET#1
0 Likes

Nobody has liked this post so far
Hello first,
i am almost in despair. I have been trying to withdraw an amount of 1000€ for 6 days now. It seems to me that they come up with more and more things to delay this payout.
I have verified myself there normally and address is also confirmed. On Friday I wrote to an agent who told me that everything was fine and that the payout would take place shortly. Now I asked again today and suddenly the document from my account statement and a photo where I am to be seen clearly with my ID are missing.
Okay I thought to myself machste ready. Both sent in and all at once comes an e-mail with the question how I would come to send a bank statement where not my name is on it but from some woman whose name I do not know. I should please explain. I can not explain because in the e-mail only MY account statement with MY name was provided. So I assume strongly that here with all means it is tried to press before the disbursement.
I just do not know what to do ? Keep feet still and wait ? Because I do not expect that here in the next few days a Auszahlug to me takes place.

This post has been translated automatically

hustlehoff
Expert

[solved] Suspicion of harassment at StarGames

5th Dec. 2022, at 08:12 pm CET#2
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von StarGames_Official StarGames_Official
That must be a mistake, vll have the iwelche files mixed up why else the question why you send an account statement of a strange woman. Simply send everything back together as an attachment in an email, StarGames will pay you in any case if everything has its correctness, you do not have to worry at all.

This post has been translated automatically

gamble1
Icon

[solved] Suspicion of harassment at StarGames

5th Dec. 2022, at 09:04 pm CET#3
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official
To clarify the whole thing at the source just call or write to the contact person here because you will be helped your money you get there always

This post has been translated automatically

Daniel1988
Top Member

[solved] Suspicion of harassment at StarGames

5th Dec. 2022, at 11:36 pm CET#4
1 Like

Liked this post: Avatar von Jesss711 Jesss711

Schraube79 wrote on 05.12.2022 at 20:01: Hello first,
i am already almost in despair. I have been trying to withdraw an amount of 1000€ for 6 days now. I feel like they are coming up with more and more things to delay this payout.
I have verified myself there normally and address is also confirmed. On Friday I wrote to an agent who told me that everything was fine and that the payout would take place shortly. Now I asked again today and suddenly the document from my account statement and a photo where I am to be seen clearly with my ID are missing.
Okay I thought to myself machste ready. Both sent in and all at once comes an e-mail with the question how I would come to send a bank statement where not my name is on it but from some woman whose name I do not know. I should please explain. I can not explain because in the e-mail only MY account statement with MY name was provided. So I assume strongly that here with all means is tried to press before the payout.
I just do not know what to do ? Keep feet still and wait ? Because I do not expect that here in the next few days a Auszahlug to me takes place.

1.000€ at StarGames for payout?!

Comparable to a 6 in the lottery 😅
Congratulations!

Have there also a withdrawal problem and get from StarGames no answer to my mail's.
In my opinion deliberately ignored!
It is and has always been everything verified, now I'm suddenly supposed to verify my credit card 😂
Have ALWAYS paid in and out with Paysafe!
Finally let it be now and do from now on a wide berth around the page and it is also a fact that the complaints about withdrawals pile up there

This post has been translated automatically

gamble1
Icon

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 01:08 am CET#5
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official

Daniel1988 wrote on 05.12.2022 at 23:36

1.000€ at StarGames for payout?!

Comparable to a 6 in the lottery 😅
Congratulations!

Have there also a withdrawal problem and get from StarGames no answer to my mail's.
In my opinion deliberately ignored!
It is and has always been everything verified, now I'm suddenly supposed to verify my credit card 😂
Have ALWAYS paid in and out with Paysafe!
Have finally let it be now and do from now on a wide berth around the page and it is also a fact that the complaints about withdrawals pile up there

Really funny I have zero problems there and if times what is the support either here or directly on the side actually always very good of the regulated casinos is my favorite casino

This post has been translated automatically

evopower140
Expert

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 07:10 am CET#6
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official
Just write to Caro here in the forum is someone from StarGames and is even quite active

This post has been translated automatically

R3hab
Elite

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 07:12 am CET#7
3 Likes
StarGames I had to do at that time only id now nothing else, money was quickly on the account

This post has been translated automatically

StarGames_Official
Experienced

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 03:34 pm CET#8
0 Likes

Nobody has liked this post so far

Schraube79 wrote on 05.12.2022 at 20:01: Hello first,
i am already almost in despair. I have been trying to withdraw an amount of 1000€ for 6 days now. I feel like they are coming up with more and more things to delay this payout.
I have verified myself there normally and address is also confirmed. On Friday I wrote to an agent who told me that everything was fine and that the payout would take place shortly. Now I asked again today and suddenly the document from my account statement and a photo where I am to be seen clearly with my ID are missing.
Okay I thought to myself machste ready. Both sent in and all at once comes an e-mail with the question how I would come to send a bank statement where not my name is on it but from some woman whose name I do not know. I should please explain. I can not explain because in the e-mail only MY account statement with MY name was provided. So I assume strongly that here with all means is tried to press before the payout.
I just do not know what to do ? Keep feet still and wait ? Because I do not expect that here in the next few days a Auszahlug to me takes place.

Hello screw79,


Thank you for your feedback! Can you please send us your player name on StarGames on Communicator? We will contact you there and try to solve it as soon as possible

This post has been translated automatically

StarGames_Official
Experienced

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 03:40 pm CET#9
0 Likes

Nobody has liked this post so far

Daniel1988 wrote on 05.12.2022 at 23:36

1.000€ at StarGames for payout?!

Comparable to a 6 in the lottery 😅
Congratulations!

Have there also a withdrawal problem and get from StarGames no answer to my mail's.
In my opinion deliberately ignored!
It is and has always been everything verified, now I'm suddenly supposed to verify my credit card 😂
Have ALWAYS paid in and out with Paysafe!
Have finally let it be now and do from now on a wide berth around the page and it is also a fact that the complaints about withdrawals pile up there

We do not ignore your emails at all. We have answered all your emails as soon as possible


We don't need any credit card Verification from you, just a selfie where your ID is clearly visible - only needed for a standard check. Nothing new and nothing special, you have also received your previous 30+ payouts without any problems.

Greetings!

This post has been translated automatically

Svenr
Amateur

[solved] Suspicion of harassment at StarGames

6th Dec. 2022, at 07:13 pm CET#10
0 Likes

Nobody has liked this post so far
Can also not complain that they do not pay only that it splits so that is strange as part on paysafe then transfer then again extra transfer which was then strangely not in sec on the account. Were only 50 euros (have then gambled away)

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 06:56 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately