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StarGames: StarGames problem courage payout

Topic created on 07th Dec. 2023 | Page: 1 of 1 | Answers: 3 | Views: 853
Crazycurly

StarGames problem courage payout

7th Dec. 2023, at 05:11 pm CET#1
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Hello everyone, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, at the weekend I finally won something more 850 .
But this time my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message that they still need my documents although they had already said ok, no idea what to do can someone help me?

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gamble1
Icon

StarGames problem courage payout

8th Dec. 2023, at 01:38 am CET#2
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Crazycurly wrote on 07.12.2023 at 17:11: Hello dear ones, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, on the weekend I finally won something more 850 .
But this time my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message came back that they still need my documents although they had already said ok, no idea what to do can someone help me?

The StarGames contact person here in the forum is great and will definitely help you

This post has been translated automatically

roccoammo11
Expert

StarGames problem courage payout

8th Dec. 2023, at 09:54 am CET#3
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Crazycurly wrote on 07.12.2023 at 17:11: Hello dear ones, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, on the weekend I finally won something more 850 .
This time the payout didn't work, but my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message came back that they still need my documents although they had already said ok, no idea what to do can someone help me?

you should certainly not upload the same documents twice?either something was missing or a document was not accepted?

the requests of the documents are clearly described - upload what is still missing & the faster you get your win!!!

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StarGames_Official
Experienced

StarGames problem courage payout

12th Dec. 2023, at 02:52 pm CET#4
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Update: Crazycurly has contacted us via Communicator, but has not yet shared his/her player name with us in private chat. So unfortunately we cannot look into the case.

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