Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

StarGames: StarGames problem courage payout

Topic created on 07th Dec. 2023 | Page: 1 of 1 | Answers: 3 | Views: 838
Crazycurly

StarGames problem courage payout

7th Dec. 2023, at 05:11 pm CET#1
0 Likes

Nobody has liked this post so far
Hello everyone, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, at the weekend I finally won something more 850 .
But this time my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message that they still need my documents although they had already said ok, no idea what to do can someone help me?

This post has been translated automatically

gamble1
Icon

StarGames problem courage payout

8th Dec. 2023, at 01:38 am CET#2
0 Likes

Nobody has liked this post so far

Crazycurly wrote on 07.12.2023 at 17:11: Hello dear ones, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, on the weekend I finally won something more 850 .
But this time my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message came back that they still need my documents although they had already said ok, no idea what to do can someone help me?

The StarGames contact person here in the forum is great and will definitely help you

This post has been translated automatically

roccoammo11
Expert

StarGames problem courage payout

8th Dec. 2023, at 09:54 am CET#3
0 Likes

Nobody has liked this post so far

Crazycurly wrote on 07.12.2023 at 17:11: Hello dear ones, I have a problem and needed help was actually always very satisfied with StarGames payout was always directly on my paysafe account on it, on the weekend I finally won something more 850 .
This time the payout didn't work, but my account was blocked, I had to verify myself again, I did it, the support sent me the message documents received and ok, yesterday suddenly the message came back that they still need my documents although they had already said ok, no idea what to do can someone help me?

you should certainly not upload the same documents twice?either something was missing or a document was not accepted?

the requests of the documents are clearly described - upload what is still missing & the faster you get your win!!!

This post has been translated automatically

StarGames_Official
Experienced

StarGames problem courage payout

12th Dec. 2023, at 02:52 pm CET#4
0 Likes

Nobody has liked this post so far
Update: Crazycurly has contacted us via Communicator, but has not yet shared his/her player name with us in private chat. So unfortunately we cannot look into the case.

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:34 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately