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StarGames: StarGames does not pay out wins.

Topic created on 02nd Sep. 2023 | Page: 1 of 1 | Answers: 8 | Views: 1,914
Fxm982

StarGames does not pay out wins.

2nd Sep. 2023, at 04:20 pm CEST#1
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Hello,

I won a few days ago on StarGames and then wanted to pay me 150 euros.
After I paid it out my account was blocked because they still need more documents.
I sent everything and then my payout was suspended.

Livechat keeps writing the same thing!

This post has been translated automatically

roccoammo11
Expert

StarGames does not pay out wins.

2nd Sep. 2023, at 04:24 pm CEST#2
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i hope you didn't sign up for this....what does the Live Chat say?as soon as you are fully verified you will get your money

This post has been translated automatically

Falko
Icon

StarGames does not pay out wins.

2nd Sep. 2023, at 04:30 pm CEST#3
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Fxm982 wrote on 02/09/2023 at 16:20: Hello,

I won a few days ago on StarGames and then wanted to pay me 150 euros.
After I paid it out my account was blocked because they still need more documents.
I sent everything and then my payout was suspended.

Livechat keeps writing the same thing!


The StarGames manager looks here in the forum relatively often and has already solved many problems that had to do with Stargames. As soon as he reads your complaint, he will surely contact you here, look at your case and solve it.

This post has been translated automatically

bigbig
Experienced

StarGames does not pay out wins.

2nd Sep. 2023, at 06:59 pm CEST#4
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I have been waiting for days for payment from Jokerstars.supposedly the money was transferred is not there until today.was earlier this week.

This post has been translated automatically

Fxm982

StarGames does not pay out wins.

2nd Sep. 2023, at 07:17 pm CEST#5
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roccoammo11 wrote on 02.09.2023 at 16:24: I hope you have not registered for this extra here....what says the Live Chat?as soon as you are fully verified you get your money

I have already sent the documents a few days ago, first it said 24 hours now 3 days.

And then I should send the documents again
send the documents again.

This post has been translated automatically

julia_jokerstar
Rookie

StarGames does not pay out wins.

4th Sep. 2023, at 09:59 am CEST#6
2 Likes

Liked this post: Avatar von roccoammo11 roccoammo11, Avatar von Saphira Saphira

bigbig wrote on 02.09.2023 at 18:59: I've been waiting for days for payout from Jokerstars.Allegedly the money was transferred is not there until today.Was earlier this week.

Hello bigbig,

please send us another message to hilfe@jokerstar.de with your request. In it, please be sure to mention that you are from GambleJoe. ☺️

Thank you very much and best regards
Julia from Jokerstar

This post has been translated automatically

bigbig
Experienced

StarGames does not pay out wins.

4th Sep. 2023, at 08:33 pm CEST#7
1 Like

Liked this post: Avatar von julia_jokerstar julia_jokerstar

julia_jokerstar wrote on 04.09.2023 at 09:59:

Hi bigbig,

please send us another message to hilfe@jokerstar.de with your request. In it, please be sure to mention that you are from GambleJoe. ☺️

Thank you very much and best regards
Julia from Jokerstar

O.k

This post has been translated automatically

StarGames_Official
Experienced

StarGames does not pay out wins.

17th Sep. 2023, at 12:03 pm CEST#8
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Fxm982 wrote on 02/09/2023 at 19:17:

I already sent the documents a few days ago, first it said 24 hours now 3 days.

And then I should send the documents again
send again.

Hello,


We will contact you directly via Communicator and look at it together.

Thanks!

This post has been translated automatically

StarGames_Official
Experienced

StarGames does not pay out wins.

22nd Sep. 2023, at 12:03 pm CEST#9
1 Like

Liked this post: Avatar von gamble1 gamble1
Update: we have contacted Fxm982 via Communicator on 9/17. He has not shared his player name with us yet. Thus, we can not look at the case.

This post has been translated automatically

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