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StarGames: Telephone promise 50€ not kept

Topic created on 13th Aug. 2021 | Page: 1 of 3 | Answers: 23 | Views: 4,654
H****9

Telephone promise 50€ not kept

13th Aug. 2021, at 09:34 pm CEST#1
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I called StarGames about 10 days ago and was promised a 50€ credit

Today they book me 50€ Cashback, what should I do with it ?

A cheek and now they do not respond to my mails

Has Jelenas still made the same experiences with StarGames?

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gamble1
Icon

Telephone promise 50€ not kept

13th Aug. 2021, at 09:47 pm CEST#2
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Liked this post: Anonym
Where is the difference ?

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H****9

Telephone promise 50€ not kept

13th Aug. 2021, at 09:52 pm CEST#3
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gamble1 wrote on 08/13/2021 at 21:47: Where is the difference ?

Are you serious 😂😂😂😂😂

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MariLane
Amateur

Telephone promise 50€ not kept

13th Aug. 2021, at 09:58 pm CEST#4
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Hoho39 wrote on 08/13/2021 at 9:52 pm
You're serious 😂😂😂😂😂

Yes where is the difference?? Just book it on your account if you don't want to play with it

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Sarkasto
Expert

Telephone promise 50€ not kept

13th Aug. 2021, at 09:59 pm CEST#5
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Hoho39 wrote on 08/13/2021 at 9:52 pm
You're serious 😂😂😂😂😂

I assume gamble doesn't play at shitgames and therefore doesn't know what their definition of a "cashback" is.

In other casinos it's called a bonus that you have to wager 10x to get that "cashback". ✌️

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Falko
Icon

Telephone promise 50€ not kept

13th Aug. 2021, at 10:07 pm CEST#6
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Sarkasto wrote on 08/13/2021 at 21:59
I assume gamble doesn't play at shitgames and therefore doesn't know what their definition of a "cashback" is.

In other casinos it's called a bonus, which you have to wager 10x to get that "cashback". ✌️

I know Cashback only as cash, which can be paid out at any time without turnover requirements. Many casinos give 5% or 10% of the deposited cash what is lost as cashback back and that can be paid out immediately. Since here the TE writes cashback, I see no problem.

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H****9

Telephone promise 50€ not kept

13th Aug. 2021, at 10:10 pm CEST#8
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I have to Deposit money and convert 750€ then I get the 50€

Since you can not withdraw without the 750€ to have converted with a deposit

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Chrizzi
Experienced

Telephone promise 50€ not kept

13th Aug. 2021, at 10:20 pm CEST#9
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Ask him

Cashback is normally ONLY for converting but explain to him that it is a credit of 50€.

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H****9

Telephone promise 50€ not kept

13th Aug. 2021, at 10:22 pm CEST#10
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Doesn't anyone understand? They promised me 50€ with no turnover conditions




MY CASHBACKS
Converted cashback
0 € /
50 €

Set
0 €
Minimum bet required
750 €
Maximum bet required
750 €
CASHBACK STEP
50 €
Bet
0 €
Must be set
750 €i

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Sarkasto
Expert

Telephone promise 50€ not kept

13th Aug. 2021, at 10:49 pm CEST#11
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Falko wrote on 13.08.2021 at 22:07
I know Cashback only as cash, which is payable at any time without turnover conditions. Many casinos give 5% or 10% of the deposited cash what is lost as cashback back and that can be paid out immediately. Since here the TE writes cashback, I see no problem.

that's what I mean... Only at StarGames "Cashback" is not what we all understand it but a fkn bonus that you have to convert (with cash) to get it paid... so just a bonus. You have to understand that first lol

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