btssultan wrote on February 12th, 2024 at 11:05 pm:
No matter what the topic, you really always have the urge to justify everything and really always to bend everything so that it "wasn't your fault after all".
So the pseudo-persons hiding behind the account here should seriously work on their character, especially when you represent a company, but it seems that everything is taken personally here and you always HAVE to justify yourself.
Excerpt: you have not lost this value with us, you are even far from it. Of course, we won't reveal how much here in public. - such a mockery of a user, you can seriously save yourself, stay objective!
The fact is that the payout was delayed due to alleged problems, which apparently did not take place as stated.
It is also a fact that no exact data on the said problem was transmitted, nor was it only discovered during an alleged routine check, the said problem seems somehow familiar to me.
To summarize, the problem was solved accordingly, I would rather not give my personal opinion on SG.
- closed -
Finally: you don't have to justify yourselves. As soon as you wrote to us via Communicator, we looked at the case and solved it within 1 hour.
We also never said that we didn't make any mistakes. Otherwise the person who posted the thread would not have received any compensation.
The problems took place. We don't understand what you didn't understand from our explanation above. The player had various outstanding chargebacks. A payout is not possible in these cases.
Lastly, you don't have to justify yourselves. As soon as you wrote to us via Communicator, we looked into the case and solved it within 1 hour.
We also never said that we didn't make any mistakes. Otherwise the person who posted the thread would not have received any compensation.
The problems took place. We don't understand what you didn't understand from our explanation above. The player had various outstanding chargebacks. A payout is not possible in these cases.
Everything is settled, so why do we need to discuss this any further? Problem solved - done! Thank you, have a nice evening and goodbye, I'm leaving this thread too.
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x****Y
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12th Feb. 2024, at 11:32 pm CET#33
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btssultan wrote on 02/12/2024 23:22:
Please refrain from provocations, there is also a netiquette here, this also applies to you!
The topic is closed and I'm closing this thread. I'm not really surprised by much anymore, but the way people are treating each other here again is simply frightening. Terms are being thrown around here that are nothing more than pure polemics. The StarGames manager is still posting things here at 11 pm and trying to help users, but is then called a "pseudo-manager". Provocations against other users or employees will be consistently deleted and warned in future.
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Finally: you don't have to justify yourselves. As soon as you wrote to us via Communicator, we looked at the case and solved it within 1 hour.
We also never said that we didn't make any mistakes. Otherwise the person who posted the thread would not have received any compensation.
The problems took place. We don't understand what you didn't understand from our explanation above. The player had various outstanding chargebacks. A payout is not possible in these cases.
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No payout for 2 days
Nobody has liked this post so far
Everything is settled, so why do we need to discuss this any further? Problem solved - done! Thank you, have a nice evening and goodbye, I'm leaving this thread too.
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No payout for 2 days
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As admin I make my own rules
-closed-
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You can save your btsschwultan!
You're a consumer like everyone else here on the forum, neither forum rank, registration period or anything else will ever change that
And have a nice evening too
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