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stake7: [solved] Stake7 does not pay out 54.800€! (Page 2)

Topic created on 19th Aug. 2022 | Page: 2 of 5 | Answers: 41 | Views: 8,796
frapi07
Elite

[solved] Stake7 does not pay out 54.800€!

19th Aug. 2022, at 08:36 pm CEST#11
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Anya90 wrote on 08/19/2022 at 18:53

I very well played over 5€, because I didn't know the text with "if the player plays over 5€, he accepts that all wins will be lost".


Forbidden games I have not played and the bonus of 100€ I have easily 35x at the beginning already converted

It's just sad with the money

The casino is laughing at me now and thinks it's my own fault

We understand your displeasure and disappointment, it's not like that. 55.000€ can solve many problems - especially now when inflation is very high. However, it is your fault that you did not read the Bonus terms and conditions. Legally, the casino has done nothing wrong. Unfortunately, "Ignorantia legis non excusat" applies here - ignorance does not protect from punishment. You are not the first player to fall for this "trick" and unfortunately you will not be the last. This "scam" has been around for years.

You may wonder why casinos specify a max bet for bonuses. The answer: to protect themselves for exactly such cases, because you get money "free" and therefore you are more susceptible to higher stakes and if Fortuna is on your side, very high amounts of money can be won. Would you have wagered the same amount in raw cash (deposit without bonuses)? Probably not.

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RiverSong
Legend

[solved] Stake7 does not pay out 54.800€!

19th Aug. 2022, at 08:51 pm CEST#12
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Royal777 wrote on 19.08.2022 at 19:54: Incidentally, the Provider would have paid you the 40,000€, not the casino.

is that why such jackpots are not excluded from any bonus? so no matter with what money this is achieved?

weak hope, thought to have read something like that, sometime.

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Langhans_innen
Expert

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 02:25 pm CEST#13
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That is of course a bitter number. That would keep me busy first ne good while violently, if there was my own fault in such a massive hit. But Max 5 € at bonus (sometimes on 4€) is actually standard and mandatory to consider. Have once accidentally turned in the bonus on 70€...came nix.....later durchgewagered and paid out. Either they turned a blind eye or did not notice - I can not say. Head up.

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Anonym

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 02:32 pm CEST#14
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Iseedeadpeople wrote on 08/19/2022 at 8:51 pm

isn't that why jackpots like this are exempt from any bonus? so no matter what money is used to reach it?

faint hope, thought to have read something like that, sometime.

As a rule, these Jackpot slots are excluded from any bonus. Still, I understood them to mean that the jackpot was won only after the wagering...


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Anonym

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 03:04 pm CEST#15
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Langhans wrote on 20.08.2022 at 14:25: That is of course a bitter number. That would occupy me first ne good while violently, if there my own fault in such a massive hit was based. But Max 5 € on bonus (sometimes on 4€) is actually standard and mandatory to consider. Have once accidentally turned in the bonus on 70€...came nix.....later durchgewagered and paid out. Either they turned a blind eye or did not notice - I can not say. Cheer up.

I can well imagine that they have turned a blind eye there, because at 70€ it is pretty obvious an oversight.



@Anya90 Sorry you don't get the money. Hope you can halfway accept it at some point. With such a sum, it's also really nasty that the casino then nothing out for reasons of goodwill. Only 2% of the sum would be more than 1000€. As if that would somehow hurt them to do without it.

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Anonym

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 03:10 pm CEST#16
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SlottiKarotti wrote on 20.08.2022 at 15:04

With such a sum it is but also really nasty that the casino then nothing rausrückt for reasons of goodwill. Only 2% of the sum would be already more than 1000€. As if that would somehow hurt them to do without it.

Just to clarify, it was not 100 € but 1,000 € credited as a gesture of goodwill to the player Julian had mentioned this

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Langhans_innen
Expert

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 03:13 pm CEST#17
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SlottiKarotti wrote on 20.08.2022 at 15:04

I can well imagine they turned a blind eye there, because at 70€ it's pretty obviously an oversight.




yes....true. If you play all the time on 0.40€ and then 70€, then again 0.40€. Was accidentally come on the MaxBet button. What a shock

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Anonym

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 03:29 pm CEST#18
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Royal777 wrote on 20.08.2022 at 15:10
Just to clarify, it was not 100€ but 1,000€ credited as a gesture of goodwill to the player Julian had mentioned this

Ah ok, I had overlooked that. So remains then at least a minimal consolation. Nevertheless, of course, really annoying something like that.

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Anya90

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 04:04 pm CEST#19
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Royal777 wrote on 20/08/2022 at 14:32

Usually these Jackpot slots are excluded from a bonus. Nevertheless, I understood them to mean that the jackpot was won only after wagering...



I first gambled high, because it went really well and then had times 8,000 € Drauf. It took me about 4 hours. Then I played a game with random jackpot in the free games. Then a fish with a value of 40K came flying. I really didn't know about the bonus. My last stand was that you had to convert the bonus a few times


I have won in 2019 in this casino 98,000 €, because a game just went mega off. The sum they did not want me to pay out at first, because they wanted to check whether I manipulated the game. It took 4 weeks until a decision came and they could not find anything.

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Anonym

[solved] Stake7 does not pay out 54.800€!

20th Aug. 2022, at 05:25 pm CEST#20
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Anya90 wrote on 20.08.2022 at 16:04

I first gambled high, because it went really well and then had times 8,000€ Drauf. It took me about 4 hours. Then I played a game with random Jackpot in the free spins. Then a fish with a value of 40K came flying. I really didn't know about the bonus. My last stand was that you had to convert the bonus a few times

No idea which slot that should have been. But that does not matter, because you have already violated the bonus conditions several times during the conversion. What the heck, check it off and learn from it...
I have won in 2019 in this casino 98,000 €, because a game just went mega off. They didn't want to pay me the sum at first because they wanted to check if I manipulated the game. It took 4 weeks until a decision came and they could not find anything.

This procedure is normal for big payouts, so I wouldn't say that the casino didn't want to pay it out to you. Congratulations belatedly on this juicy win!

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