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stake7: [solved] Withdrawal of 11.900 denied and account locked:-( (Page 5)

Topic created on 13th May. 2019 | Page: 5 of 6 | Answers: 58 | Views: 15,279
ElectronicDive
Rookie
upola wrote on 05/16/2019 6:29 pm: Maybe the case is closed for them.

Both accounts are already closed.
But you should get the 25 euros back.


But should not still come ne info? In the last email it only said that the 1900 my account was charged back and I should contact support about the payout...

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mickk
ElectronicDive wrote on 05/16/2019 at 23:02
Correct...first of all I have my colleague to thank for that and secondly I was logged in on the tablet logically with my gmail address and not with the one from Web.de...but the one from web.de is the one I mainly work with...
And what should I do now...I know myself that the story comes out the same as that my dog has eaten the files...and my buddy I can also not blame because I recommended him stake7 and left my tablet...could have clarified everything afterwards with Stake7 but I just neglected it ... and if I am completely honest I do not even know exactly whether I had taken 2013 at all with my main account the Welcome bonus because I have deposited in the meantime also well and gladly the triple of this win...but you're right...the ten euro or whatever welcome bonus in 2018 to take again has me really irritated!

Seriously?

So your friend wants to create an account at Stake7, enters his details and accidentally gets to autofill. He overlooks the bold highlighted yellow fields and clicks on Sign up anyway. Not him, but you get a mail to your Gmail account and he just logs into your account and confirms his (?) account via your mails?

Sorry, this is all so weird.... I just say all right, good luck...

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ElectronicDive
Rookie
mickk wrote on 05/17/2019 00:07 PM
Seriously?

So your friend wants to create an account with stake7, enters his details and accidentally gets to autofill. He misses the bold yellow fields and clicks sign up anyway. Not him, but you get an email to your Gmail account and he just logs into your account and confirms his (?) account via your mails?

Sorry, this is all so weird.... I just say all right, good luck...

Maybe he saw it and was too lazy to write everything again maybe he really did not see it in the dattelfieber...but at the latest when he went over my tablet in my gmail account and then opened the first email that was displayed to him and in this then confirmed my gmail address for himself...because I have installed on my tablet an email app called gmail you can also read emails via my tablet without giving his password.

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upola
Legend
Another question...how much did you win now...1900 or 11900?

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chriss1808
Experienced
ElectronicDive wrote on 05/17/2019 at 16:59
Maybe he saw it and was too lazy to write everything again maybe he really did not see it in the dattelfieber...but at the latest when he went over my tablet in my gmail account and there then opened the first email that was displayed to him and in this then confirmed my gmail address for himself...because I have installed on my tablet an email app that is called gmail one can also read emails via my tablet without giving his password.

sry but either you have really shitty friends or have the story very badly thought out

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GambleAddict777
Amateur
Puuuhhhh really awesome how you deal with thread creators and not even properly read what was written.

Now to the "Glückspilz", you have written that you have won the 11900€ by a Deposit of 25€ without using a bonus.
Before the deposit you had (if I understand correctly), the second account blocked.
Thus, it would be clear to me that you have not deposited and played fraudulently.
I would read through the terms and conditions again very carefully and, if necessary, present it to a lawyer and ask him how the legal situation looks like (before everyone starts screaming, yes I know that online gambling is not allowed in Germany) and whether a lawsuit with the competent authorities abroad is worthwhile. The first check at the lawyer will not cost you too much money and with the amount I would definitely do that in case of doubt.
I just hope that you have described your situation truthfully here and if so, I think that your chances of a payout do not look too bad, even if it will take a lot of time.
Good luck and success from my side to you and congratulations on the win.
Just stay on the ball and report here quietly from time to time, how it turns out / has gone.

Ps. the whole online casino's make ehh more than enough money, gönne each gambler also times a BIG WIN.

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Dbac79
Elite

upola wrote on 05/14/2019 09:32: Whenever it comes to multiaccount,it was the boyfriend/girlfriend,wife,brother etc.
Then hope they buy this story,otherwise you will not see your money.

something like this happens to me all the time, constantly registers this guy who thinks I'm real again in a casino in which I am registered

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ElectronicDive
Rookie
upola wrote on 05/17/2019 at 6:34 pm: Time another question...how much did you gweonnen now...1900 or 11900?

Total 11900 when the account was closed...but since the support said that 1900 is the limit at which the payout is checked longer and I wanted to get money quickly the 1900 was enough for me for now...better to wait 2 days than a week...

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ElectronicDive
Rookie
GambleAddict777 wrote on 05/17/2019 7:25 PM: Puuuhhhh really awesome how you deal with thread creators and in addition don't even really read what was written.

Now to the "Glückspilz", you have written that you have won the 11900€ by a Deposit of 25€ without using a bonus.
Before the deposit you had (if I understand correctly), the second account blocked.
Thus, it would be clear to me that you have not deposited and played fraudulently.
I would read through the terms and conditions again very carefully and, if necessary, present it to a lawyer and ask him how the legal situation looks like (before everyone starts screaming, yes I know that online gambling is not allowed in Germany) and whether a lawsuit with the competent authorities abroad is worthwhile. The first check at the lawyer will not cost you too much money and with the amount I would definitely do that in case of doubt.
I just hope that you have described your situation truthfully here and if so, I think that your chances of a payout do not look too bad, even if it will take a lot of time.
Good luck and success from my side to you and congratulations on the win.
Just stay on the ball and report here quietly from time to time, how it turns out / has gone.

Ps. the whole online casino's make ehh more than enough money, gönne each gambler also times a BIG WIN.

Almost right up to the fact that I have the account closed only after they wanted to verify my real and that everything took so long...have then thought about what else can be because no one reported and then I just remembered that yes there was still something and have then just immediately applied for the closure...have of which so far still no info that I have done something wrong or anything else...

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gamble1
Icon
ElectronicDive wrote on 17.05.2019 at 23:03
Almost right up to the fact that I have the account closed only after they wanted to verify my real and that everything took so long...have then thought about what else can be because no one reported and then I just remembered that yes there was still something and have then just immediately requested the closure...have from them so far still no info that I did something wrong or anything else...

With such a win, it is unfortunately not uncommon that the casinos check everything very carefully

Höchstwarscheinlich you have in this moment even behaved correctly but the casino now certainly invokes that you have already violated the terms and conditions at all

You are just dependent on the goodwill no more and no less so I would like to wish you something else

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