[solved] Withdrawal of 11.900 denied and account locked:-(

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Rookie

ElectronicDive

Topic Creator

Forum posts: 22 Member since: 13.05.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

13th May. 2019, at 11:23 pm CEST#1

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Hey hey hello...Daniel my name and I hope you can help me somehow...
I have deposited last week at stake 7 25 € and then played 11,900 euros I have contacted the Live Chat and asked how I get the fastest money...they wanted to verify my documents which I have sent them very quickly but it happened first nothing. I asked if there were any problems or why it was taking so long. I also thought about what is going on and then I remembered that about a year ago a friend of mine wanted to create an account from my tablet, he did this but unfortunately he did not pay attention to the auto-fill setting and thus also entered my data in the registration because it was my tablet. Since all this happened in my absence and he and I thought nothing more of it, he has played as I said not only with my email address but also under my name. The account has not been used since then and so I asked the support to delete this account permanently and explained everything the same way
Shortly thereafter, my real account was verified and I wanted to withdraw first 1900 € because the live chat said it would otherwise take longer and I am unfortunately dependent on the money so it should go as quickly as possible...today came the message that the 1900 again rejected and credited again to my account. When I wanted to Nachsenen in my account I had to find that this is locked
What can I do now? 11.900€ are a lot of money for me...could cry 😢

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Rookie

ElectronicDive

Topic Creator

Forum posts: 22 Member since: 13.05.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

13th May. 2019, at 11:46 pm CEST#2

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And the other account is still free. Shouldn't that also be blocked then?

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Amateur

Slothot

Forum posts: 210 Member since: 23.07.2017

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 01:02 am CEST#3

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You are actually locked and played with a 2nd account

Or you have simply opened a 2nd for whatever reason...

How should someone here be able to help you? Destiny...

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Amateur

Desruptor

Forum posts: 153 Member since: 19.02.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 09:30 am CEST#4

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You are certainly not dependent on the money, you have not paid 12,000 € but 25

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Legend

upola

Forum posts: 4.248 Member since: 17.05.2018

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 09:32 am CEST#5

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Whenever it comes to multiaccount, it was the boyfriend/girlfriend, wife, brother, etc.
Then hope that they buy this story, otherwise you will not see your money.

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Rookie

ElectronicDive

Topic Creator

Forum posts: 22 Member since: 13.05.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 09:48 am CEST#6

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No...I have been playing and depositing with the same account for years. Only last year I recommended stake7 to a friend and offered him my tablet to sign up. Unfortunately, as I said, he played with my data and also confirmed the account through my tablet via my gmail address. Since I no longer use the email address and my primary email address is at web.de and he has not won anything anyway I have this account also no longer noticed and no longer cared about it...did not think that there will be such a problem then...especially since I also demonstrably only played through my real account and also no Bonus abuse committed and never wanted.

And who would not depend on 12000? Sure I can survive as long as the month has no more than 31 days...but that's exactly why I can only Deposit 25 in the hope that it rings times...I just have only 25 deposited and no 12000...

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Top Member

Tropper

Forum posts: 553 Member since: 29.09.2016

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 09:56 am CEST#7

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Do not share your personal information. Whether second e-mail address or anything else. Such a thing always goes off after the fact, I do not want to teach you but I think rather that you get unfortunately no money, only the Deposit in the amount of 25 €. It is now all pure goodwill seiten Stake 7

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Rookie

ElectronicDive

Topic Creator

Forum posts: 22 Member since: 13.05.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 10:07 am CEST#8

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Tropper wrote on 05/14/2019 09:56: Do not share your personal information. Whether second email address or anything else. Such a thing always goes after the fact, I do not want to teach you but I rather think that you unfortunately get no money, only the Deposit in the amount of 25€. It is now all pure goodwill seiten Stake 7

Have they not really passed...that were on my tablet and he just told me that he accidentally entered my data...that with the email I learned later when I read the email on my phone. Have him then also said that, that does not work...clear I knew that you may not have a second account but I did not think that will be a problem because my real account was also verified and the address and cell phone number of the second account also not correct.

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Visitor

philipp699

Forum posts: 15 Member since: 13.05.2019

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 10:12 am CEST#9

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I'll say this, congratulations on your win,

but ...
you should not talk the whole thing up now, you can vll hope for goodwill of the casino,
the fault lies, even if it sounds hard with you.

Therefore, it does not bring anything here that you do not use the account anyway and
that it was a friend or their friend or whoever.
In the terms and conditions, it is quite clearly regulated...

I'm sorry, but you will only be able to contact the casino and hope that they will be accommodating
and hope that the accommodating way pay something.

And if you then tell us the result, we can gladly talk about it and explain our
And explain our opinion.

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Legend

upola

Forum posts: 4.248 Member since: 17.05.2018

[solved] Withdrawal of 11.900 denied and account locked:-(

14th May. 2019, at 10:14 am CEST#10

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But you have to pay attention to the data with which your buddy logs on, you were there.
Your buddy has probably seen that that was your data.

He has certainly also taken the bonus in claim.
If you have also taken the bonus with your account, get your money with certainty not.

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stake7: [solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

[solved] Withdrawal of 11.900 denied and account locked:-(

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