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stake7: [solved] Stake7 does not pay out

Topic created on 12th Feb. 2019 | Page: 1 of 2 | Answers: 10 | Views: 3,597
atilla

[solved] Stake7 does not pay out

12th Feb. 2019, at 12:02 pm CET#1
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Hello,
I have won at stake7 around 2000 euros. They have cancelled my win. I do not receive replies to my emails. I would have multicount. But I was allowed to verify my account and make many deposits. Everything was no problem. Now that I want to withdraw I get nothing

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Dbac79
Elite

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:01 pm CET#2
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atilla wrote on 12/02/2019 at 12:02 pm: Hello,
Have won at stake7 around 2000 euro. They cancelled my win. I don't get any answers to my emails. I would have multiconten. But I was allowed to verify my account and make many deposits. Everything was no problem. Now that I want to withdraw I get nothing

they also have a live chat

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atilla

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:44 pm CET#3
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Yes but they could not help me. Would have to wait for a response from support. I have been doing for 1 week

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Hightower
Top Member

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:47 pm CET#4
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Stake7 leaves itself generally very much time, the Suport is the worst so far have experienced, as an answer to E Mail sometimes takes 4 days or payout is left 3 days lying, you could book back...Do you have that in one step in payout or split? Because the process generally only one payout, had that once that first 50 € and then 75 wanted to pay out, both were canceled and booked back to player account, it must summarize in one. But money so far always got from there even if it takes time

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upola
Legend

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:57 pm CET#5
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Do you have a second account there?

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atilla

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:58 pm CET#6
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The money was reversed and then everything was cancelled. They think I have multiple accounts. But have verified my account and said it would be all right. I was also allowed to Deposit in quantities

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atilla

[solved] Stake7 does not pay out

12th Feb. 2019, at 03:59 pm CET#7
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I do not know. It may be that I had one there a few years ago
But with this account was everything in order where I had sent my documents

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upola
Legend

[solved] Stake7 does not pay out

12th Feb. 2019, at 04:03 pm CET#8
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If you have a second account, then you can probably forget about the win.
That is forbidden according to the terms and conditions.

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Dbac79
Elite

[solved] Stake7 does not pay out

12th Feb. 2019, at 04:21 pm CET#9
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upola wrote on 12/02/2019 at 16:03: If you have a second account,then you can probably kiss the win goodbye.
That is forbidden according to the terms and conditions.


i think this is only a problem if you try to claim the bonus on both accounts, if you have an account that you have never used it is half as bad, but as so often decides the casino in such cases

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Anyyya
Rookie

[solved] Stake7 does not pay out

31st Mar. 2019, at 01:34 pm CEST#10
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Did you get your money?

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