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stake7: [solved] Stake7 blocks 70.000€ payout. Have I fallen victim to a scam?

Topic created on 18th Mar. 2019 | Page: 1 of 9 | Answers: 87 | Views: 20,519
Anyyya
Rookie
Hello, I won 70.000€ at stake7 and wanted to withdraw the money.
On the 1st attempt it has been in "processing" for a week and was then reversed to my player account.
The sum was too high. One may only 2300€ per day, they told me in live chat.
I then wanted to withdraw 2300€ and bang, the withdrawal option was blocked
In the customer chat it was then said one must talk with the accounting department and would forward it.... Waiting for 5 days for an answer and only put off... so slowly I think they do not want to pay me my win
Ec card, ID card etc is already verified.

Edit from Admin: Stake7 has paid out the full amount. Due to a suspected system error at a game manufacturer there were delays. More info can be found on the last page of the thread.

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Dbac79
Elite

Anyyya wrote on 18/03/2019 at 22:01: Hello, have won at stake7 70,000€ and wanted me to withdraw the money gladly.
On the 1st attempt it has been in "processing" for a week and then was reversed to my player account.
The sum was too high. One may only 2300€ per day, they told me in live chat.
I then wanted to withdraw 2300€ and bang, the withdrawal option was blocked
In the customer chat it was then said one must talk with the accounting department and would forward it.... Waiting for 5 days for an answer and only put off... so slowly I think they do not want to pay me my win
Ec card, ID card etc is already verified.

stake7 pays out in any case, but at 70000 euros everyone would first check everything exactly before he gives out the money

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gagapapamama
Expert

Anyyya wrote on 18/03/2019 at 22:01: Hello, have won at stake7 70,000€ and wanted me to withdraw the money gladly.
On the 1st attempt it has been in "processing" for a week and then was reversed to my player account.
The sum was too high. One may only 2300€ per day, they told me in live chat.
I then wanted to withdraw 2300€ and bang, the withdrawal option was blocked
In the customer chat it was then said one must talk with the accounting department and would forward it.... Waiting for 5 days for an answer and only put off... so slowly I think they do not want to pay me my win
Ec card, ID card etc is already verified.

How do you always do it, win so much money. Tell me how much you deposited and what games you played. With or without bonus ?

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Anyyya
Rookie
I have deposited 50€ 😅
Started with eye of horus where I won 1200€ on 2€.
Then played acent magic on 2,50€ and got a full screen with the woman in the free spins. That gave then 12.500€!
After that I played beautiful nature and won there 15800€ with many good pictures and then it went on and on

I did not claim any bonus! Without it runs somehow better.

I wanted to withdraw the money to two different accounts, because I have 2. But have them both registered and asked before whether I can do that.

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Anyyya
Rookie

Dbac79 wrote on 03/18/2019 10:48 PM

stake7 pays out in any case, but at 70000 euro everyone would first check everything exactly before handing over the money




Hi, so it's just funny that I can now no longer pay out... supposedly are also new rules that you can only get 2300 € per day. I do everything with, but now nothing goes.
i've been waiting for a week. Suspect they hope I play it down 😂


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Anyyya
Rookie
I was just informed. That the accounting department is currently carrying out a few "basic checks".... We don't know how long it will take.

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snopsim
Top Member
I keep my fingers crossed that after the checks everything is paid smoothly!

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Anyyya
Rookie
snopsim wrote on 03/19/2019 09:16: I keep my fingers crossed that after the checks everything will be paid smoothly!

Thank you 😊
Do you have any experience with stake7 as well?

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Anyyya
Rookie
Have received feedback that my account is now checked for multi-accounts... well have but only 1!
I was able to increase my win from 70.000€ to 92.000€.
I won 22.000€ playing Night Wolves on 30 lines with 150€ bet.
Was still fast enough screenshots to make

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Caro
Expert
Anyyya wrote on 19/03/2019 at 12:00: Got feedback that my account is now checked for multi-accounts... well only have 1!
Have been able to increase my win from 70,000€ to 92,000€.
I won 22.000€ playing Night Wolves on 30 lines with 150€ bet.
Was still fast enough screenshots to make

Hello Anyyya, first of all congratulations on your win!
I hope you will get the money quickly, but be prepared that stake7 will ask for some documents (KYC) in addition to the "basic checks"...until they are checked and approved, it can take a while so stay patient!

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