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stake7: [solved] STAKE 7 DOES NOT PAY OUT 40000€!

Topic created on 07th Jul. 2020 | Page: 1 of 1 | Answers: 9 | Views: 8,960
fabulousfango
Hello need help... Have won 40000€ and wanted to withdraw, then I should set this to 2300€ per withdrawal, now all withdrawals have been rejected and my account locked!!!!
The contact with stake7 is a disaster....
to the question, warun 2300€ per payout it says;: these are the rules.
what is going on here???

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voerde
Expert
fabulousfango wrote on 07/07/2020 at 13:53: Hello need help... Won 40000€ and wanted to pay out, then I should set this to 2300€ per payout, now all payouts were rejected and my account locked!!!!
The contact with stake7 is a disaster....
to the question, warun 2300€ per payout it says;: these are the rules.
what is going on here???

with such a win it can often happen that the accounts are first closed ....


is yes ne good sum of money
and there is a lot to check first

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fabulousfango
i suspect but there is something in the bush, and very unseriös... no direct answers to questions, and what is with the 2300 € per withdrawal... have made me the work to put 18 withdrawals at the request of the casino, then the account is blocked and all 18 withdrawals rejected not normal....

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fabulousfango
can one of the gamblejoe team help me??? don't want to have to run to the lawyer right away...

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Anonym
fabulousfango wrote on 07/07/2020 at 16:04: can one of the gamblejoe team help me??? don't want to have to run to the lawyer right away...

A lawyer can't help you. Why did they block your account, this is not done without reason.

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fabulousfango
well there is no answer since 2 days, i don't know anything except account blocking and rejection of all withdrawal requests...

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Anonym
fabulousfango wrote on 07/07/2020 at 16:29: na there is no answer since 2 days, i don't know anything except account blocking and rejection of all withdrawal requests...

" no direct answers to questions"
There was some kind of answer then? stake7 is a reputable casino, firstly they don't block you for no reason and secondly they pay out the money.
Check your emails to see if there was a letter with a reason.

Meanwhile, you could verify yourself completely, that saves time in the future

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fabulousfango
exactly, the support writes me the reason because they are in contact with the managers, I have accounts on selbstsusschuss set and a new created.... why I am not pointed out by the system, at LeoVegas eg I am pointed out and can not create a new account.... is yet rip off, if I forget eg I once had an account and create a new I may not pay out anything with this, but 20000€ you may gamble away, not normal, that must grab the system, the fraud is obvious....

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Anonym
fabulousfango wrote on 07.07.2020 at 16:56: exactly, the support writes me the reason because they are in contact with the managers, I have set accounts on selbstsusschuss and created a new.... why am I not pointed out by the system, at LeoVegas eg.b. I am pointed out and can not create a new account.... but is rip-off, if I forget for example that I once had an account and create a new I may not pay out with this, but 20000€ you may gamble away, not normal, that must grab the system, the fraud is obvious....

So the reason is "self-exclusion". Thereupon you made yourself a further account to be able to gamble there again. Whether you actually did not know it anymore does not matter in this case. Not every casino has a sophisticated system like LeoVegas, so I can absolutely understand your frustration.

You will not get your win, instead you are only entitled to your last deposit. Usually, your account will be unlocked in a timely manner so that you can withdraw your last Deposit to your bank account.

If you do not want to accept this, you must contact the MGA
https://www.mga.org.mt/support/contact-us/

You can find all the necessary information for the form here:
https://www.authorisation.mga.org.mt/verification.aspx?lang=EN&company=33d57553-001a-41e9-a907-ae284c047bfa&details=1

But I can already tell you that you have no chance

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Julian
Elite
Although the user had created several accounts over a long period of time, and in addition claimed various Bonuses, the casino is still very accommodating and transfers back to the user all his deposits in the amount of 22,250€ (from the earliest self-blocking - 18.03.2019).

The thread is closed as Caro, manager & thread creator have found a solution.

If the thread creator still has any questions, please feel free to contact us via Communicator.

This thread was closed

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