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stake7: [solved] Stake 7 Does not pay out! (Page 2)

Topic created on 08th Apr. 2020 | Page: 2 of 2 | Answers: 16 | Views: 3,505
Anonym

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:29 pm CEST#11
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I have written to her

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Anonym

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:31 pm CEST#12
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Zappzapp wrote on 08/04/2020 at 12:24 pm: That is so sweet of you thank you:(

You should contact the MGA
Strictly speaking the casino is right, but I still see a way to get the money

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Anonym

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:32 pm CEST#13
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Yes, but I have to write everything in English, right?

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Anonym

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:36 pm CEST#14
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Zappzapp wrote on 08.04.2020 at 12:32 pm: Yes but there I have to write everything in English or?

Yes in perfect English. You have to fill this form -> https://www.mga.org.mt/support/online-gaming-support/

Don't do it until you have all the information you need. Unfortunately, I only know school English and can't help you with that.

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wettibernd
Expert

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:39 pm CEST#15
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Liked this post: Anonym
I would wait for an answer from Caro first. Beating the drum at the MGA won't help much in the short term. They will refer you to an arbitration board and that can take weeks or even longer. For me, that would be the very last resort.

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Anonym

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 12:59 pm CEST#16
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So
I got the message

while processing your requested withdrawals, we unfortunately found out that you already had 2 other multi-accounts. On your main account, you had set up a temporary self-lock. The account with which you have requested the withdrawals was created to bypass this self-lock.

Multi-account creation and self-locking is strictly prohibited by our Terms and Conditions. 1,700 Euros have already been transferred to your account before we detected the breach, therefore you are not entitled to any refund. The remaining wins have been duly confiscated by our legal department and the account remains permanently closed.



Pretty sad But then I guess it's my own fault

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Caro
Expert

[solved] Stake 7 Does not pay out!

8th Apr. 2020, at 01:07 pm CEST#2
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At the request of the thread creator, I will close the topic and mark it as "solved". Unfortunately there is really nothing to do here

This topic was closed

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