I would wait for an answer from Caro first. Beating the drum at the MGA won't help much in the short term. They will refer you to an arbitration board and that can take weeks or even longer. For me, that would be the very last resort.
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Anonym
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[solved] Stake 7 Does not pay out!
8th Apr. 2020, at 12:59 pm CEST#16
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So
I got the message
while processing your requested withdrawals, we unfortunately found out that you already had 2 other multi-accounts. On your main account, you had set up a temporary self-lock. The account with which you have requested the withdrawals was created to bypass this self-lock.
Multi-account creation and self-locking is strictly prohibited by our Terms and Conditions. 1,700 Euros have already been transferred to your account before we detected the breach, therefore you are not entitled to any refund. The remaining wins have been duly confiscated by our legal department and the account remains permanently closed.
[solved] Stake 7 Does not pay out!
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[solved] Stake 7 Does not pay out!
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You should contact the MGA
Strictly speaking the casino is right, but I still see a way to get the money
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[solved] Stake 7 Does not pay out!
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[solved] Stake 7 Does not pay out!
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Yes in perfect English. You have to fill this form -> https://www.mga.org.mt/support/online-gaming-support/
Don't do it until you have all the information you need. Unfortunately, I only know school English and can't help you with that.
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[solved] Stake 7 Does not pay out!
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[solved] Stake 7 Does not pay out!
Nobody has liked this post so far
I got the message
while processing your requested withdrawals, we unfortunately found out that you already had 2 other multi-accounts. On your main account, you had set up a temporary self-lock. The account with which you have requested the withdrawals was created to bypass this self-lock.
Multi-account creation and self-locking is strictly prohibited by our Terms and Conditions. 1,700 Euros have already been transferred to your account before we detected the breach, therefore you are not entitled to any refund. The remaining wins have been duly confiscated by our legal department and the account remains permanently closed.
Pretty sad But then I guess it's my own fault
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[solved] Stake 7 Does not pay out!
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