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stake7: [solved] account blocked because of money proof

Topic created on 18th Aug. 2019 | Page: 1 of 1 | Answers: 9 | Views: 2,480
Zaubetmaus

[solved] account blocked because of money proof

18th Aug. 2019, at 05:53 am CEST#9
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Hello am new and hope you can help me !!!
Have last week at stake7 200 or 300 deposited my current account balance is 1150.- I was just in the game as the game no longer stopped to drehn in the chat they said with it was an error and the technique will take care of it!
After some time I got a mail that I get within 48 std bescheid at the same time they asked me to bring evidence of where the money is from. I did but they delay everything further out. it all seemed very strange to me I asked why the game is no longer going? I then got a mail that my account is blocked until that is clarified. I frsgte whether they pay me at least my money no answer what should I do ????

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m****9

[solved] account blocked because of money proof

18th Aug. 2019, at 07:33 am CEST#1
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In the terms and conditions it says what you have to do

Section - 9.4 Before withdrawing funds that are not used for betting or gambling, KYC documents will be requested from players. An estimate of how long the withdrawal will take depends on whether KYC documents are required and the speed at which they are delivered. The usual timeframe for processing a withdrawal can be found at www.stake7.com/Withdraw or in the Help/FAQ section of our website. "

You need to verify your account!

Address, payment method and your personal data.

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Zaubetmaus

[solved] account blocked because of money proof

18th Aug. 2019, at 08:17 am CEST#2
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I have already done all that !!!
Account verified I have already made months ago .

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Katharina2
Top Member

[solved] account blocked because of money proof

18th Aug. 2019, at 10:50 am CEST#3
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Not all, but many fight for every cent, by any means. They harass and
and harass people until the doctor comes. Just remember, lock up with them and
away there. Casinos are a dime a Dozen

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Zaubetmaus

[solved] account blocked because of money proof

18th Aug. 2019, at 03:39 pm CEST#4
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How to close ?? I have there 1150.- Euro on it . I want at least my money

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Anonym

[solved] account blocked because of money proof

18th Aug. 2019, at 04:21 pm CEST#5
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Zaubetmaus wrote on 08/18/2019 at 15:39: How to close ?? I have 1150 euros on it. I want at least my money

Just give them the proofs.I have änhnliches already at Rizk,Betsson and Leo Vegas through.Possibly the still a few "games" with you are deducted.wrong format, images blurred etc.Just keep your nerve and stay tuned.Finally they will pay out.After that you may "shoot down" - I think that is meant.

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Katharina2
Top Member

[solved] account blocked because of money proof

19th Aug. 2019, at 01:31 pm CEST#6
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Zaubetmaus wrote on 08/18/2019 at 15:39: How to close ?? I have there 1150.- euros on it . I want at least my money

Yes, first stay on it; with u.U. much nerves, get your money and with the
Casino close. There are just too many and certainly more suitable for you.

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sonne10
Top Member

[solved] account blocked because of money proof

19th Aug. 2019, at 02:24 pm CEST#7
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send them a copy of your account statement, where it is evident that the
Amount where you have transferred 👹👹👹

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Zaubetmaus

[solved] account blocked because of money proof

20th Aug. 2019, at 06:57 am CEST#8
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I have already made days ago

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Caro
Expert

[solved] account blocked because of money proof

22nd Oct. 2019, at 03:14 pm CEST#10
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The TE successfully received the payout - supporting documents were all sent and accepted.

However, the account is still blocked because stake7 is now requesting proof of the Deposit method. In this case, these were Paysafe cards and unfortunately the TE no longer has them.

This topic has been closed

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