SlottyVegas: Wrong insert ?!?! (Page 3)

gaboizda_ wrote on 02/14/2020 at 07:07: I got this email

Hi Gabriel,

My name is Puneet, a member of the Risk team here at SlottyVegas.

I hope this email finds you well.

Having reviewed your gameplay leading up to your withdrawal request of €1,700.94, we have identified that you have bet above the max bet allowed when using bonus funds. This in breach of T&C 12.9, which has been listed below:

For all Bonuses, except below Maximum bet allowed per stake is 10% of the bonus amount credited, up to a maximum of £/$/€5.00/NOK50/SEK50/375руб/575円/20zł, depending on user currency. The lower amount will always apply, with a minimum of 0.10 per stake. The Max Bet Rule is also applicable to any bets used to purchase bonus features that exceed max bet.

Bonuses stemming from deposits using Skrill, Neteller, ecoPayz, Webmoney, Qiwi, ePay.bg, ToditoCash, Paysafecard, Neosurf, Boleto, Mistercash, Astropay, Zimpler, Boku, Much Better Maximum bet allowed is £/$/€2.00/NOK20/SEK20/150руб/230円/8zł per bet.

Unless prior agreement is made between the player and the casino, in the case that bonus bets are higher than the maximum acceptable amount, the casino reserves the right to invalidate the bets and any winnings resulting from them.

As a result, we have voided all bonus bets including any made using real money should you have turned the bonus over.

Should you have any questions about this, do not hesitate to get in touch with us via chat or email.

Regards,

Kind regards,

Puneet
Slotty Vegas Verification Team

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