[solved] Slottyvegas payout delay!

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Experienced

zuzox

Topic Creator

Forum posts: 406 Member since: 18.04.2019

17th Jan. 2020, at 01:54 pm CET#1

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Hello all,

I have played last week times a little on slottyvegas and it went quite well, have then the payout in order given and before a relatively complex kyc procedure had to be completed, now it is also conceded that it 1-5!!! Days can take at first payout, which makes sense if afterwards still kyc is requested, but everything is already submitted and correct.
In the meantime, 6 days have passed without anything happening, the customer service does nothing (claims to be able to do nothing), it's just an impertinence to make new customers wait 5 days and to exceed this deadline, whereby this is already unusually long in the age of instant cashout casinos!

This is how you scare away potential new customers.

Evtl can yes someone from gamblejoe there times inquiries, is in any case an absurdity 5 days payout duration to exceed, with complete Verification, etc. 🙄

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Amateur

Lucas001

Forum posts: 203 Member since: 16.01.2020

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 02:00 pm CET#2

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Have also had to wait 7 days, are just completely checked. What also happens for your safety my dear.

If it is through, rejoice all the more and enjoy your xx thousand €.

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Experienced

zuzox

Topic Creator

Forum posts: 406 Member since: 18.04.2019

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 02:07 pm CET#3

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Lucas001 wrote on 17.01.2020 at 14:00: Have also had to wait 7 days, are just completely checked. Which is also for your safety my dear.

When it is through, rejoice all the more and enjoy your xx thousand €.

Examination is done by the kyc, so I do not understand the exaggerated period, seems as if there is an employee looks through the complete process manually ...

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 03:45 pm CET#2

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Liked this post: Lucas001

The casino manager has just informed me that your withdrawal has been processed. As soon as you receive your withdrawal, please contact me and I will close the thread. Thanks

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Experienced

zuzox

Topic Creator

Forum posts: 406 Member since: 18.04.2019

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 06:46 pm CET#3

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Thanks again to Caro! Took care of the "problem" immediately and within an hour the payout was approved. Reason was probably the new UK market has blown the capacity and therefore the payouts are in delay, but please should establish a new system a lá Videoslots or similar!

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Expert

MarcT22186

Forum posts: 1.343 Member since: 13.07.2019

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 06:59 pm CET#4

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zuzox wrote on 17.01.2020 at 18:46: Thanks again to Caro! Took care of the "problem" immediately and within an hour the payout was approved. Reason was probably that the new UK market has blown the capacity and therefore the payouts are delayed, but please should establish a new system a lá Videoslots or similar!

The new UK MARKET? 🤣🤣🤣
The UKGC has withdrawn their license half a year ago and it is still not renewed...

https://secure.gamblingcommission.gov.uk/PublicRegister/Search/Detail/39470

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Experienced

zuzox

Topic Creator

Forum posts: 406 Member since: 18.04.2019

[solved] Slottyvegas payout delay!

17th Jan. 2020, at 11:36 pm CET#5

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Was told to me so by caro 😄👍

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Expert

MarcT22186

Forum posts: 1.343 Member since: 13.07.2019

[solved] Slottyvegas payout delay!

18th Jan. 2020, at 12:18 am CET#6

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zuzox wrote on 17.01.2020 at 23:36: Was told to me so by caro 😄👍

Would probably also told her so, however, the problem with the payout time exists yes not only since 2 weeks - so since successful vote Pro Brexit...

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Anonym

Former Member

[solved] Slottyvegas payout delay!

18th Jan. 2020, at 09:03 am CET#7

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Is anyway a stupid casino, when I wanted to open an account there said to me: I must first prove where I got the money before I can play there.
I have checked;found.is just too stupid for me

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Amateur

Mammon

Forum posts: 212 Member since: 01.04.2019

[solved] Slottyvegas payout delay!

18th Jan. 2020, at 11:40 am CET#8

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Herould wrote on 18.01.2020 at 09:03: Is eh a stupid casino,when I wanted to open an account there told me :I must first prove where I got the money before I can play there.
I have ticked;found.Is just too stupid for me.

Get used to it, this will be asked more and more often now.

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