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SlottyVegas: [solved] SlottyVegas highest caution! Scam! (Page 5)

Topic created on 12th Dec. 2018 | Page: 5 of 13 | Answers: 126 | Views: 47,834
GambleEarl
Hello all,

like rain11 I also have problems with Verification / withdrawal at Slotty Vegas
Last Sunday (14.12.) I deposited a total of 1075 euros, without bonus, won 1770

I then uploaded all the documents shown on the KYC page. After 24 h were over and I still had not heard anything, I started asking the support daily for a status. Over the week more and more issues were added (it sounded strongly like pretextual reasons to justify the further delay)
- I had to upload my passport, because my Perso would not be accepted
- In addition to a bank statement, I had to photograph my EC card
- Besides the just mentioned I would have to take screenshots of my Deposit from the account via Giropay
- Besides the account statement and a letter from the pension Insurance, I had to upload a cell phone bill

When I had done all this one by one, I was then told it was taking so long because I had uploaded so many documents
I was also told that I could not pay out via Giropay after verification anyway, but only via Entercash and should first deposit via it (and upload a screenshot of the payment from the account again before I could be verified...)
When I then proved via screenshot that this deposit method is not available to me, I was offered to get that transferred manually after verification as with rain11

However, I have now stopped the communication attempts with Slotty Vegas, because in the meantime 5 days have gone into the country and the verification is still not done. The support is nice but in my case extremely incompetent
In the meantime, I also doubt that this will work and have mentally written off the coal
Accordingly, I wanted to share my story here so that others can form an opinion. Should it still work out I will also report the fair way here

Many greetings

This post has been translated automatically

rain11
Visitor
Hello,

I'm sorry that it has hit you too. Maybe you try to reach John in the live chat. He was really nice and competent.
I don't have my money yet, if it hopefully arrives next week I will say goodbye there.
Maybe Daniel can help you somehow...
Lg and all the best in the meantime!

This post has been translated automatically

Bashtour
Rookie
GambleEarl wrote on 12/14/2018 at 8:35 pm: Hello everyone,

like rain11, I also have problems with Verification / withdrawal at Slotty Vegas
Last Sunday (14/12) I deposited a total of 1075 euros, without bonus, won 1770

I then uploaded all the documents shown on the KYC page. After 24 h were over and I still had not heard anything, I started asking the support daily for a status. Over the week more and more issues were added (it sounded strongly like pretextual reasons to justify the further delay)
- I had to upload my passport, because my Perso would not be accepted
- In addition to a bank statement, I had to photograph my EC card
- Besides the just mentioned I would have to take screenshots of my Deposit from the account via Giropay
- Besides the account statement and a letter from the pension Insurance, I had to upload a cell phone bill

When I had done all this one by one, I was then told it was taking so long because I had uploaded so many documents
I was also told that I could not pay out via Giropay after verification anyway, but only via Entercash and should first deposit via it (and upload a screenshot of the payment from the account again before I could be verified...)
When I then proved via screenshot that this deposit method is not available to me, I was offered to get that transferred manually after verification as with rain11

However, I have now stopped the communication attempts with Slotty Vegas, because in the meantime 5 days have gone into the country and the verification is still not done. The support is nice but in my case extremely incompetent
In the meantime, I also doubt that this will work and have mentally written off the coal
Accordingly, I wanted to share my story here, so that others can also make an opinion. Should it still work out I will also report the fair way here

Many greetings

If you have deposited on 14.12 there, it is still far from 5 days, because the 14.12 was yesterday

This post has been translated automatically

GambleEarl
rain11 wrote on 12/15/2018 at 01:05: Hello,

Sorry it got you too. Maybe you try to reach John in the live chat. He was really nice and knowledgeable.
I don't have my cash yet, if it hopefully arrives next week I will say goodbye there.
Maybe Daniel can help you somehow...
Lg and all the best in the meantime!

Thanks for your message. I am curious if your money arrives. And I will open the chat later and see if John is there. I actually haven't had that yet

@Bashtour, it is of course Sunday the 9.12. Yesterday 5 days ago and not Sunday the 14.12. Yesterday 5 days ago meant. There you are certainly right

This post has been translated automatically

Bashtour
Rookie
GambleEarl wrote on 12/15/2018 at 09:44 AM
Thanks for your message. I'll be curious to see if your money arrives. And I'll open up the chat later and see if John is there. I actually haven't had that one yet

@Bashtour, it is of course Sunday the 9.12. Yesterday 5 days ago and not Sunday the 14.12. Yesterday 5 days ago meant. There you are certainly right.

Give then times please let me know how the state of affairs is. I'm waiting "only" for 48 hours, but it's about 1500 € for me.

This post has been translated automatically

termito78
Rookie

GambleEarl wrote on 12/14/2018 at 8:35 pm: Hello everyone,

like rain11, I also have problems with Verification / withdrawal at Slotty Vegas
Last Sunday (14/12) I deposited a total of 1075 euros, without bonus, won 1770

I then uploaded all the documents shown on the KYC page. After 24 h were over and I still had not heard anything, I started to ask the support daily for a status. Over the week more and more issues were added (it sounded strongly like pretextual reasons to justify the further delay)
- I had to upload my passport, because my Perso would not be accepted
- In addition to a bank statement, I had to photograph my EC card
- Besides the just mentioned I would have to take screenshots of my Deposit from the account via Giropay
- Besides the account statement and a letter from the pension Insurance, I had to upload a cell phone bill

When I had done all this one by one, I was then told it was taking so long because I had uploaded so many documents
I was also told that I could not pay out via Giropay after verification anyway, but only via Entercash and should first deposit via it (and upload a screenshot of the payment from the account again before I could be verified...)
When I then proved via screenshot that this deposit method is not available to me, I was offered to get that transferred manually after verification as with rain11

However, I have now stopped the communication attempts with Slotty Vegas, because in the meantime 5 days have gone into the country and the verification is still not done. The support is nice but in my case extremely incompetent
In the meantime, I also doubt that this will work and have mentally written off the coal
Accordingly, I wanted to share my story here so that others can form an opinion. Should it still work out I will also report the fair way here

Many greetings

So with me that has also lasted unusually long with the Verfikation. I have made then again and again in the chat pressure and complained. After about 4-5 days, the money then came (just under 700 euros / deposits 1100). So I think you just have to be patient. The 2nd payout then takes only one day

This post has been translated automatically

Bashtour
Rookie
termito78 wrote on 12/15/2018 at 1:24 pm

So with me, it also took an unusually long time with the Verfikation. I have then made again and again in the chat pressure and complained. After about 4-5 days, the money then came (just under 700 euros / deposits 1100). So I think you just have to be patient. The 2nd payout then takes only one day

How long did the Veri last? So without payout

This post has been translated automatically

Bashtour
Rookie
rain11 wrote on 12/15/2018 at 01:05: Hello,

Sorry it got you too. Maybe you try to reach John in the live chat. He was really nice and knowledgeable.
I don't have my cash yet, if it hopefully arrives next week I will say goodbye there.
Maybe Daniel can help you somehow...
Lg and all the best in the meantime!

Did you get a mail from Slotty that your money was paid out?

This post has been translated automatically

Daniel
Elite
Bashtour wrote on 12/15/2018 at 2:41 pm
Did you get an email from Slotty that your money was paid out?

As I also wrote you in the chat before: Slottyvegas will pay out, only in the Verification procedure they currently have problems due to the Christmas season and they have poorly organized this time. They have also not really been active in the German market yet. They had German customers but the German version of the site was launched only last month.

I complained today and the manager apologized for the inconvenience and promised to speed up and simplify the verification procedure, quote:


[...] I extremely regret that you have to deal with it now, last week we resolved major issues that your players faced. And the KYC simplification is of the highest priority for the beginning of the next week. [...]

I generally have a good gut feeling about Slottyvegas. According to my gut feeling (which is mostly true, as I had a rather bad one at Wunderino, Lapalingo, DrückGlück and VIKS **), the ones at SlottyVegas are nice, honest people, but are kind of overwhelmed at the moment. If that improves, as promised, it could be a good casino here. If not, then they go into the love-but-doof corner.


**Why I took up the casinos nevertheless, was rather because they were advertised at this time by all out there (are still large advertised) and the demand was evenly large by this. There were also no noteworthy anomalies in research and inquiries from players to give a gut feeling as a reason, you can not do just or is a strange argumentation.

So far my gut feeling has deceived me only once: With CasinoKaiser at that time. Well, but they only went bankrupt and have simply no longer reported and made off the dust, which was bad for me as an Affiliate But on a positive note, unlike other Online Casinos that went bankrupt, they immediately stopped their service and paid out all players. No player went empty-handed and no one had to wait long or had other problems.

Maybe I'll do a gut feeling ranking ...

This post has been translated automatically

Bashtour
Rookie
Daniel wrote on 12/15/2018 at 4:49 pm
I basically have a good gut feeling about Slottyvegas. According to my gut feeling (which is mostly true, as I had a rather bad one at Wunderino, Lapalingo, DrückGlück and VIKS **), the ones at SlottyVegas are nice, honest people, but are kind of overwhelmed at the moment. If that improves, as promised, it could be a good casino here. If not, then they go into the love-but-doof corner.


**Why I took up the casinos nevertheless, was rather because they were advertised at this time by all out there (are still large advertised) and the demand was evenly large by this. There were also no noteworthy anomalies in research and inquiries from players to give a gut feeling as a reason, you can not do just or is a strange argumentation.

So far my gut feeling has deceived me only once: With CasinoKaiser at that time. Well, but they only went bankrupt and have simply no longer reported and made off the dust, which was bad for me as an Affiliate But on a positive note, unlike other Online Casinos that went bust, they immediately stopped their service and paid out all players. No player went empty-handed and no one had to wait long or had other problems.

Maybe I'll do a gut feeling ranking ...

My wife had no problems at Lapalingo. So it is different for everyone. But I thank you here also again for your effort and hope for all of us only the best.

This post has been translated automatically

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