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SlottyVegas: [solved] SlottyVegas highest caution! Scam! (Page 12)

Topic created on 12th Dec. 2018 | Page: 12 of 13 | Answers: 126 | Views: 47,848
Anonym
Hachja, my friends from Slottyvegas.
It has become a real love-hate relationship. The "bigger" payout has been waiting for 4.5 days now.
Has anyone had a payout for the last 4 days?

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Anonym
Now it arrived. Was in the English chat.
I think it also depends on who you write with. There are chat operators,
and there are those who write with you.
Be that as it may, I am ambivalent whether I should continue playing there.
It works very well there....

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derzweifel
Experienced
Timko12 wrote on 12/29/2019 at 1:42 pm: Hachja, my friends from Slottyvegas.
A real love-hate relationship this has become. The "bigger" payout is now already 4.5 days in coming.
Has anyone had a payout for the last 4 days?

Yes, I have been paid out 600 - but I have been waiting for this for a long time and it took 4 days to tell me that I can't use my PSC Deposit on my (verified) credit card but should do a bank transfer. When that hung again I am the chat and said they should order your finance team a nice greeting and tell them that I do not cancel the withdrawal and they may process it quietly ... then gings

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Anonym
Daniel wrote on 12/12/2018 at 6:06 pm: I have been dealing with management for the last two hours regarding the above allegations:

@tontoo2 as I told you in the Communicator, management will look into this thread. I was told that they will first credit you with 10 free spins on Vikings as compensation and will look into the matter with NetEnt.

@rain11 also to your Verification issue - still not verified after about 50 hours - I wrote to management. I was told that verifications and payouts are usually faster. Withdrawals should normally take no longer than 8 hours maximum and the verification procedure should also be much faster.

@Anyone who thinks Slotty Vegas works with fakeslots: No they don't. sunmaker and sunnyplayer for example have the same loader as Slotty Vegas. The games are 100% original! Moreover, Slottyvegas has not only a MGA but also a UK gambling license and using FakeSlots would mean certain death for Slottyvegas. The UK Gambling Commission is the world's strictest regulatory body, here casinos have been fined immensely, running into the millions, for much smaller violations.

Why did we include SlottyVegas?

I played at SlottyVegas myself about a year ago and had no such problems. Deposits (with credit card and Neteller) worked flawlessly and also the games and the website ran smoothly. What I personally liked about this online casino was the transparency in the KYC area (verification area). Unlike most Online Casinos, Slottyvegas indicates which additional documents may be required in the future.

The advantage at SlottyVegas: There are no surprises during the verification process.

Other reasons for inclusion:


  • In my research on the casino, I found comparatively fewer complaints and problems than average.

  • Slotty Vegas holds a UK gambling license in addition to an MGA license.

  • Subjective initial assessment of the management: friendly, customer-oriented, solution-oriented and (at least with us) ready to talk, not arrogant or overbearing.

  • Another feature that I personally liked was the sorting option by Variance / volatility of the slots



By the way, I made a Deposit of 20€ via credit card with my account (where a limit was still set). The money was booked immediately, without error message, and I could play everything without any problems. I personally can not understand the deposit problems that a user here had

However, I do not mean to say that it can not be, but only that we are individuals and in the end, the community (the mass of people) must determine which online casino is good and which is not so good via the ratings. We can give our own opinion about the casinos and so can the users. Our tests and reviews are snapshots, initial assessments that naturally come from our own experiences and do not have to apply to the mass of players. That's why we at GambleJoe are not always immediately unserious, as some always immediately scream, but we do our best within the limits of our human possibilities.

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Anonym
Unfortunately I was not so lucky, but I wait 2 days and nothing to check my documents,
Today I contacted again and had to send my documents again,
I have already sent everything I needed to send, a bank receipt, passport copy, proof of address and etc...
And the payment method I have by Trustly.

and Just got this email.
I don't know what to do,
I have 500 euro in my game account
and unfortunately I can not make a withdrawal.


Emai From SlottyVegas At


Thank you for submitting your Verification documentation.

After reviewing the documents, we ask that you also submit a full screenshot of your internet banking page showing the Deposit you have not yet received to our casino.

Please note that the document must meet the following criteria:

- A full screenshot of your internet banking page must show the deposit to our casino. This should also include your bank name, bank account number, IBAN number and BIC code.

Thank you for your cooperation.

If you have any questions, please do not hesitate to contact me via LiveChat or email.



Kelly
SlottyVegas Verification Team

SlottyVegas

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Anonym
So also the second payout over 1400 arrived.
Again on demand but only 2 days
It was always so that I had either Maya in English chat, or Karina in German
With both, the OB came within minutes
All other operators have a) given only standard answers or have done nothing.
I know of course nixht, whether that was then always the same people behind the name, but the pseudonyms at least you can also lob3nd mention

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zocker0815
Top Member
no idea what problems you all have,

a colleague has first deposited 50€ and won 500€ then sent in documents

after 2 days he was verified and on the 3rd day the money was on the account


you addicts full heinis you must also consider that some departments on holidays or weekends do not work,
and otherwise you can always politely ask in chat

whether I get the money after one day or after 2 weeks should not matter if you get it is all good...

or do you want to throw again on the 3rd day?

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Anonym
What does that have to do with "addicted full rats"?
My netellerkonto and my bank account are well filled
Everyone has different priorities, to whom it is enough every 2 weeks, please
In this day and age, deposits are posted in real time, without Verification mind you
At Slotty you can find here and on askgamblers completely different times for withdrawal duration

And the longer the money stays on a casino account, the more likely "addicted full rats" will let
cancel the withdrawal and gamble it all away again, which also has to do with Player protection

I can remember the last decade change, there were payouts at the time
5 to 7 days first unprocessed on payout status. Only then it was processed
Those times should be over

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Anonym
So yesterday after many discussions via emails, My account has been verified I have already made a withdrawal of 470 euros, let's see how long it will take.
The casino is not bad, the problem is the staff who are misinformed, In my case there was no need to present a payment slip
Usually payments by Trusly do not need it.

Was it maybe just a misunderstanding, or the customer service , it was bad mood.
I will leave some emails.




Email number 1 on 12/31/2019



Hi

Thank you for getting back to us.

Unfortunately the reference number that we can see from our side, won't match with the one that you have visible on your bank statement.

The Deposit in question was made on 29.12.2019 at 23:26:23 UTC for the amount of 60 EUR. The payment description is usually "Trustly Group" or "MaxEnt Limited".

Thank you for your cooperation.

Kind regards,

Kelly
Slotty Vegas Verification Team



Email number 2 AM 1/1/2020


Hi

Thank you for getting back to us.

You are now a fully verified SlottyVegas Casino player - Congratulations!


You're good to go!

Our friendly Customer Service team are on standby if have any questions, so don't be shy - we're here to help!

Best of Luck,

Kelly
SlottyVegas Verification Team
















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Pklisa
Amateur
So that's getting worse with the casinos, they do what they want, apparently interrrssiert the MGA not, because many are too comfortable dind there times nachhaken.Die mails
at MGA must accumulate so that the times awake.
Such casinos must simply go away.

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