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Slotsmillion: Trustly payout

Topic created on 15th Mar. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,688
Veroo

Trustly payout

15th Mar. 2020, at 07:13 am CET#1
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Hello I have won at SlotsMillion 900€, of which I would like to withdraw 870€. But I'm waiting now for days, the Verification is still going on. Either it is still in processing, or the data I send are partially not accepted (then again, so' sometimes so) and finally after they must accept my documents willy-nilly because they are legal, comes a required proof, or confirmation from the Trustly bank. It only says "trustly statement" and how I want to upload the file. I don't know what is required of me, I can't get any helpful information, so I hope someone can help me
Trustly is the only withdrawal method I hope it works without online banking because I don't have it. Thank you in advance

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voerde
Expert

Trustly payout

15th Mar. 2020, at 07:52 am CET#2
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Veroo wrote on 15.03.2020 at 07:13 clock: Hello I have won at SlotsMillion 900 €, of which I would like to withdraw 870 €. But I'm waiting for days now, the Verification is still going on. Either it is still in process, or the data I send are partly not accepted (but then again, sometimes so' sometimes so) and finally after they must accept my documents willy-nilly because they are legal, comes a required proof, or confirmation from the Trustly bank. It only says "trustly statement" and how I want to upload the file. I don't know what is required of me, I can't get any helpful information, so I hope someone can help me
Trustly is the only withdrawal method I hope it works without online banking because I don't have it. Thank you in advance

they want a proof that it is your bank account
best would be a photo of your bank statement with your name, account number and address on it
)

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Anonym

Trustly payout

15th Mar. 2020, at 07:53 am CET#3
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A bank statement with your name, address and Iban on it.

Make sure it is the account you want to pay out to

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SlotsMillion
Rookie

Trustly payout

16th Mar. 2020, at 10:48 am CET#4
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Hi Veroo, I've sent you a private message to look into your issue. Have a great day

Zoé | SM

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Caro
Expert

Trustly payout

19th Aug. 2020, at 11:47 am CEST#5
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Unfortunately, I have not received any feedback on the case. Thus, I will close the thread.

This topic was closed

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