Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Slotsmillion: [solved] What's going on at Slotsmillion?

Topic created on 05th Nov. 2019 | Page: 1 of 2 | Answers: 12 | Views: 2,917
wettibernd
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 03:19 pm CET#1
0 Likes

Nobody has liked this post so far
I've been waiting since Thursday for a payout of €254.07 to be processed. But there is nothing, I'm really not used to the store, because otherwise everything went quickly and well. Communication is also not possible, what is going wrong at the moment, where is Manager Thomas?

This post has been translated automatically

F****2

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 03:23 pm CET#2
0 Likes

Nobody has liked this post so far
There is a lot going wrong. The Halloween promotion with the 40 free spins, credit ventured and all at once everything gone. After 5 days still no money back in the account

This post has been translated automatically

wettibernd
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 03:27 pm CET#3
0 Likes

Nobody has liked this post so far
Then you could write a note on the page, something like: "We are having technical problems and are restructuring, please be patient for a few days". I think most people would understand that.

This post has been translated automatically

GreyMatter

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 03:44 pm CET#4
0 Likes

Nobody has liked this post so far
Look under your account "Documents" whether your cell phone number is verified there...

I pay out regularly at SlotsMillion, and have waited until yesterday that a withdrawal from last week Monday is processed, when I then asked in the Live Chat said to me that you have recently had to verify his mobile number, before the withdrawal can be processed. One is probably not automatically informed about it, according to live chat, it is the customer to keep an eye on the "Documents" section... After I verified my number yesterday, the money arrived today.

This post has been translated automatically

ruhrpott
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 03:47 pm CET#5
0 Likes

Nobody has liked this post so far

wettibernd wrote on 05/11/2019 at 15:19: I'm waiting since Thursday that a payout of € 254.07 is processed. But there is nothing happening, I'm really not used to the store, there was otherwise always everything quickly and well. Communication is also not possible, what is going wrong at the moment, where is Manager Thomas?

My payout, also from Thursday (evening), was processed directly yesterday morning. But I also had somehow contact with a VIP manager there((is there that with them at all ? )

Also regarding the spins from last week, my problem was solved quickly. The credit of the spins was deleted at my request and I got instead nen 10 € bonus
Therefore, it may well be that there are still some problems and therefore nothing has happened yet...

This post has been translated automatically

wettibernd
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 04:08 pm CET#6
0 Likes

Nobody has liked this post so far
Documents everything is fine, even cell phone. When I go to contact then an old chat from May opens and nothing works at all.

This post has been translated automatically

ruhrpott
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 04:21 pm CET#7
0 Likes

Nobody has liked this post so far
There should be an arrow in the upper left corner. If you click on it, you should be able to start a new chat.

This post has been translated automatically

ruhrpott
Expert

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 04:42 pm CET#8
1 Like

Liked this post: Avatar von SlotsMillion SlotsMillion
By the way, since it probably fits best here: SlotsMillion is doing everything in its power to process weekend payouts by the end of the year. They are currently setting up everything for this and if nothing serious happens, then we will get our money on the weekend

This post has been translated automatically

SlotsMillion
Rookie

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 05:45 pm CET#9
0 Likes

Nobody has liked this post so far
Hey guys

Yes, as you have certainly noticed, we had an incident while granting the spins from our Halloween promotion. Therefore, the chat has been quite a busy place in the past few days... The support team is working hard to deal one by one with each player that was affected. I apologise on behalf of the team for the inconvenience caused.

@wettibernd, I was told that the reason your withdrawal cannot be processed yet is because you haven't finished the wagering of your deposit. As per the Anti Money Laundering rule, you must wager at least once your Deposit before being able to withdraw it.

Let me know if I can assist with anything else!

Kind regards,
Thomas

This post has been translated automatically

Timo0510
Top Member

[solved] What's going on at Slotsmillion?

5th Nov. 2019, at 05:51 pm CET#10
0 Likes

Nobody has liked this post so far
I uploaded 2-3 Weeks Ago Documents for my Account.Still nothing happens

This post has been translated automatically

Hot Topics5th Nov. 2024 at 09:27 am CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately