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Slotsmillion: [solved] Slotsmillion, problems verification and question about real money

Topic created on 25th Jul. 2019 | Page: 1 of 2 | Answers: 14 | Views: 4,189
Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:27 am CEST#1
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I registered with SM on 18.7. and immediately sent my phone, email and ID card for verification.
Phone and e-mail were verified immediately, ID card has since been set to "being processed".

A total of 5 deposits made, the last on 21.7. in the amount of 10 € with 50% bonus.
There it went well, have gambled about 3h, at the state of 90€ stood under real money 85€ and 5€ under bonus money.

I then paid out 80€ with the note that my available bonus balance expires with it.
No problem, I can live with it.
On 22.7. I should still submit 2 proofs, I did and until today everything is on "being processed".

When I asked the chat, everything should be ready by 24.7.
Until today, nothing has happened.

Is that usual there that it takes so long?
Have I perhaps even overlooked a special ABG?

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:41 am CEST#2
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and that because of 85€. What a club..really...

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:43 am CEST#3
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Hello Crytique,

don't worry; you will get your money. SlotsMillion is supposedly restructuring internally and therefore there may be delays

I myself deposited there a little over a month ago and played with bonus. I also cancelled the bonus and requested two withdrawals after that. Except for the delay in Verification, there were no problems.

Otherwise you can try to contact the support. They can then prioritize you for verification.

All the best

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:47 am CEST#4
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biqbozz77 wrote on 07/25/2019 10:43 am: Hello Crytique,

don't worry; you will get your money. SlotsMillion is supposedly restructuring internally and therefore there may be delays

I deposited there myself a little over a month ago and played with bonus. I also cancelled the bonus and requested two withdrawals after that. Except for the delay in Verification, there were no problems.

Otherwise you can try to contact the support. They can then prioritize you for verification.

All the best

I wanted to talk to the chat, but I have reached today still no one there.


The last conversation was that everything should be settled by yesterday.

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:53 am CEST#5
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I registered on 9.6, applied for the payout on 9.6 and the first payout was on 17.6

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Kleinkariert
Expert

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 10:54 am CEST#6
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It always takes time there regarding Verification, once you are verified it is faster. And that has nothing to do with internal changes, they were not the fastest before. At most, they have become even slower during verification.

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 11:06 am CEST#7
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Okay, then I'll wait and see.
My online play instinct is somehow getting lower and lower...

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 11:29 am CEST#8
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Cryptique wrote on 07/25/2019 11:06: Okay, I'll wait and see.
My online gaming drive is somehow getting lower and lower...

Well that's good isn't it?

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Anonym

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 12:03 pm CEST#9
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Ludio wrote on 07/25/2019 11:29 AM
Well that's good isn't it?

Nope, I actually don't like to wait that much

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Julian
Elite

[solved] Slotsmillion, problems verification and question about real money

25th Jul. 2019, at 03:21 pm CEST#10
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Hey Cryptique,

I have forwarded your complaint to the manager, he will soon comment on your problem.
You are welcome to keep me up to date on the status of things via Communicator.

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