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Slotsmillion: [solved] Slotsmillion does not pay out, it is the third week (Page 5)

Topic created on 03rd Sep. 2019 | Page: 5 of 6 | Answers: 56 | Views: 14,139
Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

15th Sep. 2019, at 06:38 am CEST#41
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Or, as in my case, to set deadlines for when a problem has to be fixed and when payment has to be made at the latest. Next Saturday we have 4 weeks full.
I'm annoyed by this stalling... but I'll try not to write anything this week, we'll see...

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

16th Sep. 2019, at 08:45 am CEST#42
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New week, new luck.
Week 4 is yes now, on 17.08.2019 I won, and until today I have no payout.
Let's see how long my odyssey continues.

That with my lawyer I have to think again, right is that he also can not do much more for me, except to ask how the status is
But if it is still with the MGA, he has no influence on it, plus the lawyer's fees, I would not have much of my win. Hmm, hach I also do not know. Actually, I have no choice but to wait and keep my feet still, right?
What do you think?

Do you have any experience? Have you ever had a case at the MGA? How long can it take?




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upola
Legend

[solved] Slotsmillion does not pay out, it is the third week

16th Sep. 2019, at 10:39 am CEST#43
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I can not understand that Gj makes there times a little pressure.

With the MGA it can easily take 2-3 months.

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

16th Sep. 2019, at 12:36 pm CEST#44
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Oh no...please not....^^
I do not understand all this for a long time...
this and that then again that, then again something else.
but again the last bank statement and since then again nothing...

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

16th Sep. 2019, at 02:58 pm CEST#45
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Supermelly1976 wrote on 09/16/2019 12:36 PM: Oh no...please not....^^
I do not understand all this for a long time...
this and that then again this, then again something else.
but again the last bank statement and since then again nothing...

I just have to say something about it.

So the dear Caro from GJ tries to help me all the time. Unfortunately I had it in between itself verrissen and perhaps too hastily a complaint submitted. As long as this is open ( and I have already tried everything myself to close the complaint ) everything helps nix.
However, the last info from support was that now the overall problem, so not just me, lies with the MGA.
No idea if you can believe that

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

16th Sep. 2019, at 08:39 pm CEST#46
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So far neither an info, nor money.
They don't even think it's necessary to give me a progress report or explain to me why they needed the last bank statement.
Man man, such a highly praised OC and gets it in 4!!!! Weeks to solve a problem....must not be true... >:(

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

17th Sep. 2019, at 08:03 am CEST#47
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What happened so far:

17.08.2019: Win at Grace of Cleopatra - payout of 1,150 euros requested and even blocked so I do not go there with.
19.08.2019: Inquiry to the support, if there are problems with the payout
19.08.2019: Explanation from support, there would be problems with the payment Provider SOFORT and I would be affected. Should have patience.
After various mails and chats, still no solution, up to 26.08.2019.
26.08.2019: Complaint filed with ADR ( Promediate ).
27.08.2019: Account locked, still no solution
28.08.08.2019: Have complaint case closed at ADR, cost me about 60 euros, because SlotsMillion can not do anything else. According to ADR, the case is closed.
30.08.2019: According to support, a solution should be presented to me on 02.09.2019. The solution was, yes we pay out right away. 31.08.2019: No payout. I would have gotten money back from SOFORT after all, a bold-faced lie. Account statements from January to July 2019 sent down.
02.09.2019: Still no payout, no solution
06.09.2019: Still no payout, they still requested the account statement for August.
After various inquiries and deadlines still no payout or even an info.
Today is the 17.09.2019 and I still do not have my money, because the case is supposedly with the MGA. Not only my case, but the overall problem with SOFORT.

Can think of nothing more to.


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upola
Legend

[solved] Slotsmillion does not pay out, it is the third week

17th Sep. 2019, at 09:11 am CEST#48
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This is a joke.
I hope you give here a meaningful evaluation
For my part, I leave the fingers of Slotsmillion.

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Supermelly1976
Rookie

[solved] Slotsmillion does not pay out, it is the third week

17th Sep. 2019, at 09:22 am CEST#49
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upola wrote on 09/17/2019 09:11: This is a joke.
I hope you give a meaningful review here
I for one leave my hands off Slotsmillion.

Do you know?
Yes, when this is all resolved, I will give an appropriate review.

As I said, I never had any problems with them and enjoyed playing there, but that's definitely over
Excuses upon excuses, stalling technique. Caro has always written with the manager, but he has also not been online here for days or blocked me or whatever. The trust in SlotsMillion is gone, completely gone. I just want to have the thing off the yard and then I'm through with Slotsmillion.

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Anonym

[solved] Slotsmillion does not pay out, it is the third week

17th Sep. 2019, at 10:00 am CEST#50
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Supermelly1976 wrote on 09/17/2019 09:22 AM
Know?
Yes, when this is all resolved I will post an appropriate review.

As I said, I never had any problems with them and enjoyed playing there, but that's definitely over
Excuses upon excuses, stalling technique. Caro has always written with the manager, but he has also not been online here for days or blocked me or whatever. The trust in SlotsMillion is gone, completely gone. I just want to have the thing off the yard and then I'm through with Slotsmillion.

In addition, the manager is also not much help... had also already a payout problem...and unfortunately has come from the then also nix except smart sayings and things that I already knew before...after the payout I have left the fingers of it...

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