[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 05:32 am CEST#21
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kyosuma wrote on 10/09/2019 at 00:10: That's shit brazen, but if they have trouble with the MGA now waiting for the case to close before they pay out what......?
What ...... . Bullshit is that then, they should give you your money to prove it to the MGA and that's it...
Stalling garbage, but nice to know Slottsmillionkacke will never see me again.
Thanks for your thread and I wish you good luck that the times come out of the ass!
Yeah and I have no idea how long that will take. I'm so p**sed you can't imagine. Especially since I did everything I could to help out, at least with my case.
And they say they would like to keep their license, I could understand that. An unbelievable cheek is that
Thanks for keeping your fingers crossed.
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[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 07:25 am CEST#22
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Yeah, what can you say about something like that, hardcore stuff like that...
I think everyone who has been gambling for a long time has had to go through similar stories several times. What such things cost in nerves and time, that probably often exceeds the value of the actually requested payout. Just when you know that everything has gone correctly from his side, has nothing to reproach himself, you want to have his won money. One wins anyway only a fraction of the times one pays in. Then you often develop a certain fighting spirit in the beginning and say to yourself no matter what they want now, they'll get it and in the end (even if it's deliberate stalling tactics, they may be able to drag it out but at some point they have no more arguments to not pay it out again). But if something like this takes WEEKS, it's a different story *really puke*
Respect first of all for that you have done everything to yourself (because I know, alone again and again on emails answer... something screenshot or explanations give so that the understand it lasts and lasts. An email is sent away... then you wait again for response and each time you hope that this is now the last mail before the solution of the problem. THEN THEY ANSWER AND AGAIN IS IIIRGENDWAS...
Had recently, a few weeks ago similar problems, was about... I do not even know 450 euro, 550 euro... something in the corner. Problemcasino this time 21.com ....after 2 weeks, chat support and several mails + PN's with the gambleJoe Admins which I had to write AGAIN everything from the beginning omg omg ...meant, I think Daniel, I should also switch on the MGA... he also saw good chances to get the money yet, because I had received all confirmation mails from the casino with the note "money would be on the way" etc...
36 hours later I go to the casino account, money again not paid out but again on the balance...
I just said to Daniel, neh... now is closing time, I rather do without the money than to get me every day on's new headache, the feeling of powerlessness and the arbitrariness of the casino to be exposed + all the time that always goes on it.
In the end, it's just a joke and never feasible in the real world what some casinos do to their paying customers...
I hope your patience pays off in cash. stay strong^^
[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 07:55 am CEST#23
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auswerlNRW wrote on 10/09/2019 at 07:25: Yeah, what can you say about something like that, hardcore stuff like that...
I think everyone who has gambled for a long time has had to go through similar stories several times. What such things cost in nerves and time, that probably often exceeds the value of the actually requested payout. Just when you know that everything has gone correctly from his side, has nothing to reproach himself, you would then also have his won money. One wins anyway only a fraction of the times one pays in. Then you often develop a certain fighting spirit in the beginning and say to yourself no matter what they want now, they'll get it and in the end (even if it's deliberate stalling tactics, they may be able to drag it out but at some point they have no more arguments to not pay it out again). But if something like this takes WEEKS, it's a different story *really puke*
Respect first of all for that you have done everything to yourself (because I know, alone again and again on emails answer... something screenshot or explanations give so that the understand it lasts and lasts. An email is sent away... then you wait again for response and each time you hope that this is now the last mail before the solution of the problem. THEN THEY ANSWER AND AGAIN IS IIIRGENDWAS...
Had recently, a few weeks ago similar problems, was about... I do not even know 450 euro, 550 euro... something in the corner. Problemcasino this time 21.com ....after 2 weeks, chat support and several mails + PN's with the gambleJoe Admins which I had to write AGAIN everything from the beginning omg omg ...meant, I think Daniel, I should also switch on the MGA... he also saw good chances to get the money yet, because I had received all confirmation mails from the casino with the note "money would be on the way" etc...
36 hours later I go to the casino account, money again not paid out but again on the balance...
I just said to Daniel, neh... now is closing time, I rather do without the money than to get me every day on's new headache, the feeling of powerlessness and the arbitrariness of the casino to be exposed + all the time that always goes on it.
In the end, it's just a joke and never feasible in the real world what some casinos take out on the paying customers...
I hope your patience pays off in cash. stay strong^^
Hi,
thank you for your kind words. It already helps me to know that I'm obviously not alone in this. Yes, that's exactly it. First it says problem with SOFORT, then it said I got money back from SOFORT, such a cheeky insinuation, okay, sent account statements. Then it said, yup, the payout is in progress. Then, the finance department checked your case again, again no money. Then there was something with the legal department. Then my open complaint with ADR. Now I have that resolved ( I hope ) and now they say they went to MGA. This can't be all that and I WANT my money. I don't want to give it up, so better pull it through. Unfortunately, I don't know what else I can do. I almost think that this is personal, because I have questioned and could provide evidence that it is NOT my problem. And why the hell do I have to suffer for a mistake that I am not responsible for
Man man...it just sucks. Especially since there have never been any other problems....
[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 03:09 pm CEST#24
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Oh, an email from SlotsMillion. AWESOME!
Do they pay out?
No! Of course they don't.
I asked if only my case is with the MGA or if it is still about the overall problem ( IMMEDIATELY )
The answer:
"Hi Melanie,
thank you very much for your inquiry.
It is about the overall problem!
We'll get back to you as soon as we hear back.
Kind regards,
Chris "
Of course they will contact you, for sure . Who believes it....
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[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 03:17 pm CEST#25
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Supermelly1976 wrote on 09/10/2019 at 15:09: Oh, an email from Slotsmillion. AWESOME!
Are they paying out?
No! Of course they don't.
I asked if only my case is with the MGA or if it is still about the overall problem ( IMMEDIATELY )
The answer:
"Hi Melanie,
thank you very much for your inquiry.
It is about the overall problem!
We'll get back to you as soon as we hear back.
Kind regards,
Chris "
Of course they will contact you, for sure . Who believes it....
... and at some point you start to wonder whether they do not feel stupid themselves or? Is yet so...... often I assume such casinos also system in such actions. And then KNOWLEDGE to sell someone again and again for stupid with partly for everyone recognizable, pulled the hair reasons >:( This works but also only on the Internet... in real life unfeasible for such companies, because there is always a good chance to have to look those times in the eyes and then have to justify the actions again
Yes really shit, my deepest sympathy (in the 'end laughing with despair is the only positive alternative to indignation and incomprehension so let and zsm laugh har har har )
[solved] Slotsmillion does not pay out, it is the third week
10th Sep. 2019, at 03:36 pm CEST#26
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auswerlNRW wrote on 09/10/2019 at 15:17
... and at some point you start to wonder if they do not feel stupid themselves or?!?? Is but so...... often I also assume such casinos system in such actions. And then KNOWING to sell someone again and again for stupid with partly for everyone recognizable, hair-pulling reasons >:( But this also works only on the Internet... in real life unfeasible for such companies, because there is always a good chance to have to look those times in the eyes and then have to justify the actions again
Yes really shit, my deepest sympathy (in the end laughing in despair is the only positive alternative to indignation and incomprehension so let's laugh har har har )
About this point I am already since the statement:" We arrange today the transfer!" And then:" Oh no we won't", out.
I'm waiting it out now and I'm not going to waive it. I won this and I'm done. Money enough have se in the past also collected
Yes, I even had to laugh because it is more than ridiculous. They don't get away from me without a payout and if it's the last thing I do
At the moment I have but also no more nerve to write another mail. Is not worth it. Comes but nothing with rum.
[solved] Slotsmillion does not pay out, it is the third week
11th Sep. 2019, at 05:38 am CEST#27
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Ohooo, last night an email came from support without my intervention. The payment team would still like the account statement from August.
I sent it.
Let's see, what is now again. We know the game...
then there is certainly something with the legal department and it starts all over again. Or not....hope dies last.
[solved] Slotsmillion does not pay out, it is the third week
11th Sep. 2019, at 10:46 am CEST#28
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That's another thing with the account statement.
I just remembered...my account is locked and I could not even Deposit from the end of August...
But maybe they want to see if I have not yet somewhere in August sometime what got back from IMMEDIATELY ^^
Kinners, it's sooo soooo ridiculous..laugh I still can not about it...no more
[solved] Slotsmillion does not pay out, it is the third week
11th Sep. 2019, at 12:43 pm CEST#29
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So today it comes again not to the payment, because there is today holiday and nobody works " HI Melanie, we have added the account statement to your account but have not yet received a response. Unfortunately, they are not working today because it is a holiday here, only we in support are here again today ^^ "
I can not....
What is this cramp with SlotsMillion....
[solved] Slotsmillion does not pay out, it is the third week
12th Sep. 2019, at 12:45 pm CEST#30
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I think nothing will come again today. It goes now slowly into the fourth week...
I'm curious to see what they come up with again today....
I keep you up to date
[solved] Slotsmillion does not pay out, it is the third week
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Yeah and I have no idea how long that will take. I'm so p**sed you can't imagine. Especially since I did everything I could to help out, at least with my case.
And they say they would like to keep their license, I could understand that. An unbelievable cheek is that
Thanks for keeping your fingers crossed.
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
I think everyone who has been gambling for a long time has had to go through similar stories several times. What such things cost in nerves and time, that probably often exceeds the value of the actually requested payout. Just when you know that everything has gone correctly from his side, has nothing to reproach himself, you want to have his won money. One wins anyway only a fraction of the times one pays in. Then you often develop a certain fighting spirit in the beginning and say to yourself no matter what they want now, they'll get it and in the end (even if it's deliberate stalling tactics, they may be able to drag it out but at some point they have no more arguments to not pay it out again). But if something like this takes WEEKS, it's a different story *really puke*
Respect first of all for that you have done everything to yourself (because I know, alone again and again on emails answer... something screenshot or explanations give so that the understand it lasts and lasts. An email is sent away... then you wait again for response and each time you hope that this is now the last mail before the solution of the problem. THEN THEY ANSWER AND AGAIN IS IIIRGENDWAS...
Had recently, a few weeks ago similar problems, was about... I do not even know 450 euro, 550 euro... something in the corner. Problemcasino this time 21.com ....after 2 weeks, chat support and several mails + PN's with the gambleJoe Admins which I had to write AGAIN everything from the beginning omg omg ...meant, I think Daniel, I should also switch on the MGA... he also saw good chances to get the money yet, because I had received all confirmation mails from the casino with the note "money would be on the way" etc...
36 hours later I go to the casino account, money again not paid out but again on the balance...
I just said to Daniel, neh... now is closing time, I rather do without the money than to get me every day on's new headache, the feeling of powerlessness and the arbitrariness of the casino to be exposed + all the time that always goes on it.
In the end, it's just a joke and never feasible in the real world what some casinos do to their paying customers...
I hope your patience pays off in cash. stay strong^^
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
Hi,
thank you for your kind words. It already helps me to know that I'm obviously not alone in this. Yes, that's exactly it. First it says problem with SOFORT, then it said I got money back from SOFORT, such a cheeky insinuation, okay, sent account statements. Then it said, yup, the payout is in progress. Then, the finance department checked your case again, again no money. Then there was something with the legal department. Then my open complaint with ADR. Now I have that resolved ( I hope ) and now they say they went to MGA. This can't be all that and I WANT my money. I don't want to give it up, so better pull it through. Unfortunately, I don't know what else I can do. I almost think that this is personal, because I have questioned and could provide evidence that it is NOT my problem. And why the hell do I have to suffer for a mistake that I am not responsible for
Man man...it just sucks. Especially since there have never been any other problems....
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
Do they pay out?
No! Of course they don't.
I asked if only my case is with the MGA or if it is still about the overall problem ( IMMEDIATELY )
The answer:
"Hi Melanie,
thank you very much for your inquiry.
It is about the overall problem!
We'll get back to you as soon as we hear back.
Kind regards,
Chris "
Of course they will contact you, for sure . Who believes it....
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
... and at some point you start to wonder whether they do not feel stupid themselves or? Is yet so...... often I assume such casinos also system in such actions. And then KNOWLEDGE to sell someone again and again for stupid with partly for everyone recognizable, pulled the hair reasons >:( This works but also only on the Internet... in real life unfeasible for such companies, because there is always a good chance to have to look those times in the eyes and then have to justify the actions again
Yes really shit, my deepest sympathy (in the 'end laughing with despair is the only positive alternative to indignation and incomprehension so let and zsm laugh har har har )
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
About this point I am already since the statement:" We arrange today the transfer!" And then:" Oh no we won't", out.
I'm waiting it out now and I'm not going to waive it. I won this and I'm done. Money enough have se in the past also collected
Yes, I even had to laugh because it is more than ridiculous. They don't get away from me without a payout and if it's the last thing I do
At the moment I have but also no more nerve to write another mail. Is not worth it. Comes but nothing with rum.
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
I sent it.
Let's see, what is now again. We know the game...
then there is certainly something with the legal department and it starts all over again. Or not....hope dies last.
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
I just remembered...my account is locked and I could not even Deposit from the end of August...
But maybe they want to see if I have not yet somewhere in August sometime what got back from IMMEDIATELY ^^
Kinners, it's sooo soooo ridiculous..laugh I still can not about it...no more
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
So today it comes again not to the payment, because there is today holiday and nobody works
" HI Melanie, we have added the account statement to your account but have not yet received a response. Unfortunately, they are not working today because it is a holiday here, only we in support are here again today ^^ "
I can not....
What is this cramp with SlotsMillion....
This post has been translated automatically
[solved] Slotsmillion does not pay out, it is the third week
Nobody has liked this post so far
I'm curious to see what they come up with again today....
I keep you up to date
This post has been translated automatically