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Slotsmillion: [solved] Slotsmillion - deposit not credited

Topic created on 26th Jan. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,057
Iknowyou
Experienced
Hello all,

i have deposited last Friday at SlotsMillion via Neteller
Strangely enough the money was not credited to my account

According to support, it said on Friday, Neteller had problems at the moment but I would receive the Deposit during the day

Well many chats later (emails were not even answered). it came to the following statements:

Neteller has problems
Slotsmillion has problems with neteller
Neteller has a delay at the moment
I had not deposited at all
i should please delete cookies so that the deposit is displayed.

A phone call with Neteller has not brought me much further. Only that it is clear that Slotsmillion has received the money. I have received all the necessary documents and details from Neteller and sent them to Slotsmillion.

Since then nothing happens
Neither do they want to manually post the deposit nor give me information about what is going on now

Threatening with the MGA has of course also brought nothing

I wrote to Caro. But the manager does not get in touch with her either.


Since supposedly several are affected, is there anyone in the forum who also has just the same problem there ? or once had?

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garfield68
Elite
i could not Deposit there with Neteller at first, every time came the message that supposedly my account no. or my security no. would be wrong. on inquiry in the chat I was only told that there are problems with neteller. they did not know more. have then paid with Skrill, that worked. have then brought a small win to pay out and now waiting for 3 days on the money. is that normal there that need so long for a payout (on skrill)?

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wettibernd
Expert
Usually you have the money on e-wallet on the same day. On bank account the following day. They really seemed to have problems lately.

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keviac
Visitor
After Deposit via Neteller last week the amount was not booked at Slotsmillion. Email sent to support SlotsMillion, contacted Neteller, emailed transaction details to Slotsmillion, reply from Slotsmillion it would be checked, after 5 days amount posted at Slotsmillion. Think just have some patience

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Caro
Expert
Sash45 told me last night that it was resolved. So I will close the thread and mark it as solved.

This thread was closed

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