[solved] Slotmillion does not answer

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

26th Nov. 2019, at 08:03 am CET#1

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Hey guys

I currently have a complaint about the ADR running against Slotmillion.
2weeks I and the gentleman from the ADR wait for response from Slotmillion and until now absolutely nothing has happened
MGA involve or how would you do that ?

With kind regards

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Expert

MarcT22186

Forum posts: 1.343 Member since: 13.07.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 08:23 am CET#2

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Tony90 wrote on 11/26/2019 08:03: Hey guys

I currently have a complaint about the ADR running against Slotmillion.
2weeks me and the gentleman from the ADR are waiting for response from Slotmillion and so far absolutely nothing has happened
MGA with involve or how would you do that ?

With kind regards

With ADR you mean the arbitration board? The question is first, what is it actually about and why the ADR?

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 08:39 am CET#3

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Exactly this one. Here it is about paid activities and on queries that were not answered . How it come to this account at all . I'm sorry I do not want to go further
I just wanted to know if someone has already had experience with this because in this case nothing is done
The arbitration board does not even get an answer and that after more than 1.5 weeks

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Expert

MarcT22186

Forum posts: 1.343 Member since: 13.07.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 08:47 am CET#4

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Tony90 wrote on 11/26/2019 08:39: Exactly this one. This is about paid activities and on queries that were not answered . How it even come to this account . Sorry I do not want to go into it further
I just wanted to know if someone has already had experience with this because nothing happens in this case
The arbitration board does not even get an answer and that after more than 1.5 weeks

If it is about gambling and the paid activities is not something professional, then vllt. even first about askgamblers or casinomeister. Often goes much faster than the MGA, should that not work out still remains the MGA

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 09:01 am CET#5

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Ok thanks for quick response since I'll ask there times

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 09:59 am CET#6

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So have it now with askgamblers tried maybe comes now times an answer.

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Slotmillion does not answer

26th Nov. 2019, at 10:03 am CET#7

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Hi Tony90, left you a message in the communicator

Love greetings Caro

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 10:14 am CET#8

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Thanks a lot
You got the answer there .👍🏻

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Rookie

SlotsMillion

Casino Manager

Forum posts: 38 Member since: 15.11.2018

[solved] Slotmillion does not answer

26th Nov. 2019, at 11:06 am CET#9

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Hey Tony90,

It's Thomas, casino rep from SlotsMillion here.

Can you please give me some more details about this ADR you are referring to so I can investigate internally?

Our Head of Compliance and Legal Affairs is in Malta this week meeting with the MGA, so she might only get back to you via the ADR next week. However, I can do my best to try to hurry things up however possible and see if I can be of any help for you in any way.

Kind regards,
Thomas.

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Visitor

Tony90

Topic Creator

Forum posts: 17 Member since: 26.11.2019

[solved] Slotmillion does not answer

26th Nov. 2019, at 11:22 am CET#10

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I have send you a mail

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[solved] Slotmillion does not answer

[solved] Slotmillion does not answer

[solved] Slotmillion does not answer

[solved] Slotmillion does not answer

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[solved] Slotmillion does not answer

[solved] Slotmillion does not answer

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