Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Slotsmillion: [solved] win not credited

Topic created on 01st Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,967
Micinka
Visitor

[solved] win not credited

1st Aug. 2020, at 11:54 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello .it happened to me that I won 150 euros in a game when I left the game it was not credited at all. It was also not displayed in the history. It was really strange that has never happened before. Does anyone know and experience with it. ?????????

This post has been translated automatically

Anonym

[solved] win not credited

2nd Aug. 2020, at 12:21 am CEST#2
0 Likes

Nobody has liked this post so far
Hello,

no, unfortunately no one here has had any experience with made-up wins. If it is really as you describe it, then the support knows it on request to the Provider in any case. So please contact the support of the casino with exact details (date, time) to find out what happened

This post has been translated automatically

gamble1
Icon

[solved] win not credited

2nd Aug. 2020, at 03:08 am CEST#3
0 Likes

Nobody has liked this post so far
Have you left the game vill too quickly if so go back in happens sometimes that is then displayed that you are still in a running game

If not then do what jokerboy advised you and contact the support

This post has been translated automatically

Micinka
Visitor

[solved] win not credited

2nd Aug. 2020, at 08:25 am CEST#4
0 Likes

Nobody has liked this post so far
Hi. Yes I also made screenshot .support also contacted but it department should check it.I don't know it was said if it is game error I get the money but it was not an error in normal case I could find it in the course phone .I could then continue to play, let's see what they write.but it has never happened to me.

This post has been translated automatically

cronex
Rookie

[solved] win not credited

2nd Aug. 2020, at 08:53 am CEST#5
0 Likes

Nobody has liked this post so far
has also happened to me was a 100 € win was exactly as with you was also not displayed in the course of the next day came an email that they could not find anything

This post has been translated automatically

Micinka
Visitor

[solved] win not credited

2nd Aug. 2020, at 03:29 pm CEST#6
0 Likes

Nobody has liked this post so far
cronex wrote on 02.08.2020 at 08:53 clock: is me also already happened was a 100 € win was exactly as with you was also not displayed in the course the next day came an email that they could not find anything

Na super.so it does not look good, I find it funny that something like this can happen. How can you somehow play outside? I am not an it expert but something is behind /but what? Thanks for info good to know i'm not alone

This post has been translated automatically

Anonym

[solved] win not credited

2nd Aug. 2020, at 11:12 pm CEST#7
0 Likes

Nobody has liked this post so far
gamble1 is right,go back to the game,most of the time it updates and your win is back.

This post has been translated automatically

Micinka
Visitor

[solved] win not credited

3rd Aug. 2020, at 03:18 pm CEST#8
0 Likes

Nobody has liked this post so far
Herould wrote on 08/02/2020 at 23:12: gamble1 is right,go back to the game,most of the time it updates and your win is back.

No that did not help .have I of course tried.the Provider should take care of it..let's see casino has promised that the take care of my win is credited. Let's see....

This post has been translated automatically

Micinka
Visitor

[solved] win not credited

3rd Aug. 2020, at 03:20 pm CEST#9
0 Likes

Nobody has liked this post so far
Jokerboy wrote on 02/08/2020 at 00:21: Hello,

no, unfortunately no one here has had any experience with made-up wins. If it is really as you describe it, then the support knows it on inquiry with the Provider in any case. So please contact the support of the casino with exact details (date, time) to find out what happened.

It is not made up. I know exactly what I played...

This post has been translated automatically

Anonym

[solved] win not credited

3rd Aug. 2020, at 03:28 pm CEST#10
0 Likes

Nobody has liked this post so far
Micinka wrote on 08/03/2020 at 3:20 pm
Made up it is not .know exactly what I played...

Was also a bit of irony in the sentence. There are people who have already had something like that. And that's why I recommended that you make a request to the support, which in turn deal with the Provider to finally clarify the matter. I don't know exactly, but I think they make records to clarify such things.

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 03:09 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately