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Slotsmillion: [solved] win not credited

Topic created on 01st Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,909
Micinka
Visitor

[solved] win not credited

1st Aug. 2020, at 11:54 pm CEST#1
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Hello .it happened to me that I won 150 euros in a game when I left the game it was not credited at all. It was also not displayed in the history. It was really strange that has never happened before. Does anyone know and experience with it. ?????????

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Anonym

[solved] win not credited

2nd Aug. 2020, at 12:21 am CEST#2
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Hello,

no, unfortunately no one here has had any experience with made-up wins. If it is really as you describe it, then the support knows it on request to the Provider in any case. So please contact the support of the casino with exact details (date, time) to find out what happened

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gamble1
Icon

[solved] win not credited

2nd Aug. 2020, at 03:08 am CEST#3
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Have you left the game vill too quickly if so go back in happens sometimes that is then displayed that you are still in a running game

If not then do what jokerboy advised you and contact the support

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Micinka
Visitor

[solved] win not credited

2nd Aug. 2020, at 08:25 am CEST#4
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Hi. Yes I also made screenshot .support also contacted but it department should check it.I don't know it was said if it is game error I get the money but it was not an error in normal case I could find it in the course phone .I could then continue to play, let's see what they write.but it has never happened to me.

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cronex
Rookie

[solved] win not credited

2nd Aug. 2020, at 08:53 am CEST#5
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has also happened to me was a 100 € win was exactly as with you was also not displayed in the course of the next day came an email that they could not find anything

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Micinka
Visitor

[solved] win not credited

2nd Aug. 2020, at 03:29 pm CEST#6
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cronex wrote on 02.08.2020 at 08:53 clock: is me also already happened was a 100 € win was exactly as with you was also not displayed in the course the next day came an email that they could not find anything

Na super.so it does not look good, I find it funny that something like this can happen. How can you somehow play outside? I am not an it expert but something is behind /but what? Thanks for info good to know i'm not alone

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Anonym

[solved] win not credited

2nd Aug. 2020, at 11:12 pm CEST#7
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gamble1 is right,go back to the game,most of the time it updates and your win is back.

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Micinka
Visitor

[solved] win not credited

3rd Aug. 2020, at 03:18 pm CEST#8
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Herould wrote on 08/02/2020 at 23:12: gamble1 is right,go back to the game,most of the time it updates and your win is back.

No that did not help .have I of course tried.the Provider should take care of it..let's see casino has promised that the take care of my win is credited. Let's see....

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Micinka
Visitor

[solved] win not credited

3rd Aug. 2020, at 03:20 pm CEST#9
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Jokerboy wrote on 02/08/2020 at 00:21: Hello,

no, unfortunately no one here has had any experience with made-up wins. If it is really as you describe it, then the support knows it on inquiry with the Provider in any case. So please contact the support of the casino with exact details (date, time) to find out what happened.

It is not made up. I know exactly what I played...

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Anonym

[solved] win not credited

3rd Aug. 2020, at 03:28 pm CEST#10
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Micinka wrote on 08/03/2020 at 3:20 pm
Made up it is not .know exactly what I played...

Was also a bit of irony in the sentence. There are people who have already had something like that. And that's why I recommended that you make a request to the support, which in turn deal with the Provider to finally clarify the matter. I don't know exactly, but I think they make records to clarify such things.

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