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Slotsmillion: Slotsmillion suspends account during cashout / balance

Topic created on 29th Aug. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,321
Tostie91
Amateur
Hello all,

Not only that the payout takes a relatively long time...(3000,-)

Has SlotsMillion while playing with ner balance of 600 euros locked my account for no reason. By chance someone from the administrators there? Because of the block I can no longer get into the live chat..

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Anonym
Tostie91 wrote on 08/29/2020 at 13:02: Hello everyone,

Not only that the payout takes a relatively long time..(3000,-)

Has SlotsMillion while playing with ner balance of 600 euros locked my account for no reason. By chance someone from the administrators there? Because of the block I can no longer get into the live chat...

Just click on the page on Help

Alternatively, you can also contact this e-mail: support@slotsmillion.com

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Tostie91
Amateur
Jokerboy wrote on 29/08/2020 at 13:11
Just click on Help at the side

Alternatively you can contact this email: support@slotsmillion.com

Thank you, reply quite quickly..

They have immediately after my Deposit the account locked because they me the missing euros manually zubuch (deposit ne week ago already) ", what they did without announcement and as just informed only on weekdays?


Logic does not open up to me there. Why lock on weekends when workdays is done? And why are two days needed for ne manual booking?

Can not share the slotmillions hype absolutely so far

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sippi
Expert
Was there any SlotsMillion hype at all?

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Tostie91
Amateur
sippi wrote on 08/29/2020 at 2:43 pm: Was there any SlotsMillion hype at all?

Mostly just read videoslots / slotmillions.... But honestly, maybe I'm complaining on a high level: if I make a high Deposit and five minutes later the operator (even had a relatively good freegames - run) decides to block my account weekends that something is posted on weekdays... There it stops with me. That the payout as already mentioned after three days despite verify is not through, happens only incidentally.

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Anonym
I do not see any hype here either. The casino simply convinces with its large game selection and the simple operation

I have never experienced the case that the TE describes here, but I can imagine that they have a hard time with such things

Regarding the payout, I can tell you that they really take care of everything. It is enough to write to the support when 3 working days are over and then they pay out the following day at the latest. But I have also experienced such and such in customer service. I had already waited a week for a payout, which was very untypical and this had not even been high. Everything can happen. Serious seem but in any case

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Schlumpi1010
Rookie
I can only say positive things about Slotsmillions. Support fast, friendly and competent and payout within 2-3 hours on the account.

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slotliebe89
Elite
Especially when it comes to payouts, SlotsMillion is one of the faster ones in the industry. I had only positive experiences with the support so far. I think your problem will be solved quickly.

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Tostie91
Amateur
I am curious ^^

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