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Slotsmillion: Aborting the game in the free spins

Topic created on 14th Feb. 2021 | Page: 1 of 1 | Answers: 9 | Views: 2,180
Celi1995
Rookie

Aborting the game in the free spins

14th Feb. 2021, at 03:46 pm CET#1
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Hello people,

i have the following problem:

I played Piggy Riches Megaways at Slotsmillion. On a bet of 3 euros I got into the free spins

They went pretty well at the beginning, but on free spin 12 the game was cancelled and I was logged out.
When I logged back in I had 518 euros more in my casino account. Unfortunately, I do not know how the last spin turned out, because in Piggy Riches Megaways in one spin can come several wins. My mule was meanwhile on 11 whereby my win seemed quite meager to me
I opened the game again, but the remaining spins were gone.

After consulting with the casino, a request was made to the Provider, who said that everything went well and all the wins were paid out

Now to the actual problem:
The screenshot that came from the provider has exactly 0 significance, neither number of spins nor individual wins or amount of the multi. Lt Casinochat I had 18 spins left and all 18 ran through so no win...

You have to let that melt on your tongue, my game was canceled at game 12 the previous win was paid out but all 18 remaining spins ran through without a win, of course

The casino is now opening a ticket to the provider to get more detailed information, however I believe that this problem originates from the casino. If you can call it a problem, for me it's more like cheating squared

Quick question: How can I attach screenshots in the thread?

Have any of you had a problem like this with SlotsMillion?

Thanks in advance for your advice

This post has been translated automatically

Anonym

Aborting the game in the free spins

14th Feb. 2021, at 04:32 pm CET#2
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Nobody has liked this post so far
Celi1995 wrote on 02/14/2021 at 15:46: Hi guys,

i have the following problem:

I played Piggy Riches Megaways at Slotsmillion. On a bet of 3 euros I got into the free spins

They went pretty well at the beginning, but on free spin 12 the game was cancelled and I was logged out.
When I logged back in I had 518 euros more in my casino account. Unfortunately, I do not know how the last spin turned out, because in Piggy Riches Megaways in one spin can come several wins. My mule was meanwhile on 11 whereby my win seemed quite meager to me
I opened the game again, but the remaining spins were gone.

After consulting with the casino, a request was made to the Provider, who said that everything went well and all the wins were paid out

Now to the actual problem:
The screenshot that came from the provider has exactly 0 significance, neither number of spins nor individual wins or amount of the multi. Lt Casinochat I had 18 spins left and all 18 ran through so no win...

You have to let that melt on your tongue, my game was canceled at game 12 the previous win was paid out but all 18 remaining spins ran through without a win, of course

The casino is now opening a ticket to the provider to get more detailed information, however I believe that this problem originates from the casino. If you can call it a problem, for me it's more like cheating squared

Quick question: How can I attach screenshots in the thread?

Have any of you had a problem like this with SlotsMillion?

Thanks in advance for your advice


Hi, yes the problem at Slotsmillion has been there for some time that after playing for a while with no activity you just get logged out. Without activity means that you do not move the mouse to the player area like Deposit and withdrawal or other game than the current one. This rule was introduced to rebel against the new regulation. So you can play faster without 5 sec rule, but you have to constantly click on your balance on the side (desktop version) to update it while playing. There are games that don't save the free spins on failures and just keep running or immediately show the final result as soon as you open the game again

The game you played is such a game and quite difficult and it is quite possible that you did not get a win in 18 spins. However, I would not believe it until I have seen it with my own eyes

The casino is not to blame in this case, but it is pure provider matter. Since they have contacted the provider, we have to believe what they tell you. If you still have the time and date, you can still write to the provider and describe the case, I think they can tell you even more clearly what actually happened and perhaps make it more understandable

This post has been translated automatically

Nickii45
Expert

Aborting the game in the free spins

14th Feb. 2021, at 07:33 pm CET#3
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This also happens elsewhere had it at Videoslots the often at RED tiger games..🤬
Had also quite a few spins but was also only counted until the termination maybe a few euros more... but to finish I could also never...
You should not get more😣😣😣

This post has been translated automatically

Falke
Expert

Aborting the game in the free spins

14th Feb. 2021, at 08:00 pm CET#4
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So that 18 spins go through completely without a win during the free spins I think is almost impossible.

Had you really won in the 12 spins already 518€ or can it be that it was less and the rest happened during the 18 free spins?

This post has been translated automatically

wettibernd
Expert

Aborting the game in the free spins

14th Feb. 2021, at 08:21 pm CET#5
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Nobody has liked this post so far
You have to look at it this way. In the moment when free spins are won the win is already fixed (there was a thread here that you have to press the F12 key to see this) so I think that these games have just yielded only 518€. Because what you see is only the virtual representation of the win. If it was a software error then in the first, still visible games, something must have been overpaid or you had less money on it when you aborted. But bonus games are always only one game --- the result is fixed and the rest are colorful pictures.

This post has been translated automatically

MisterL
Expert

Aborting the game in the free spins

14th Feb. 2021, at 09:19 pm CET#6
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wettibernd wrote on 14.02.2021 at 20:21 clock: You have to see it that way. In the moment when free spins are won the win is already fixed (there was a thread here that you have to press the F12 key to see this) so I think that these games have just yielded only 518€. Because what you see is only the virtual representation of the win. If it was a software error then in the first, still visible games, something must have been overpaid or you had less money on it when you aborted. But bonus games are always only one game --- the result is fixed and the rest are colorful pictures

Who believes it will be blessed you babbles and babbles always the same here

This post has been translated automatically

Anonym

Aborting the game in the free spins

14th Feb. 2021, at 09:51 pm CET#7
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MisterL wrote on 14.02.2021 at 21:19
Who believes it will be blessed you babble and babble always the same here

What would be going on here if we all said it was fraud. Could you change it or prove it was fraud? No you couldn't, the main thing is to make a meaningless and above all absolutely unhelpful comment!
It has been stated by the casino, after consultation with the Provider, that everything is fine. What exactly is the reason for the casino to tell the untruth. If they had the opportunity to falsify the result, then they would certainly have done it for the player and not against it. Losing a customer who spins on 3 EUR already hurts a casino. So don't talk so much yourself!

This post has been translated automatically

Celi1995
Rookie

Aborting the game in the free spins

15th Feb. 2021, at 10:14 am CET#8
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Thank you very much for all the replies

I will now wait and see what the new request to the Provider brings

I play a lot at SlotsMillion Casino, but lately the wins are close to zero. I Deposit a lot and pay out almost nothing.
For me, the Bonuses, Cashback, etc. at SlotsMillion Casino have also become much too meager. If you have converted 4-5 k over a weekend and on Monday asks for a goodwill bonus. You get vlt 50 euros...... ridiculous.

After the matter has cleared up, I will look for another casino. Just that I have to take care of this thing annoys me as a player tremendously

This post has been translated automatically

upola
Legend

Aborting the game in the free spins

15th Feb. 2021, at 10:19 am CET#9
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TheJoker wrote on 02/14/2021 at 9:51 pm
What would be going on here if we all said it was fraud. Could you change it or prove it was fraud? No you couldn't, the main thing is to make a comment that is meaningless and above all absolutely not helping!
It has been stated by the casino, after consultation with the Provider, that everything is fine. What exactly is the reason for the casino to tell the untruth. If they had the opportunity to falsify the result, then they would certainly have done it for the player and not against it. Losing a customer who spins on 3 EUR already hurts a casino. So don't talk so much yourself!

The user always gives so one-liners, for more it is probably not enough.

This post has been translated automatically

Celi1995
Rookie

Aborting the game in the free spins

22nd Feb. 2021, at 08:43 pm CET#10
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Hello people,


to my case there is still no answer from the provider. I have been waiting for a detailed list of free spins for 1 week. I have asked SlotsMillion several times in the chat, but always the same answer: We are still waiting for the answer from the provider.

I chat I have further still asked to forward the problem to the casino manager, until today no answer nothing

I was really satisfied with Slotsmillion but if I do not hear back by tomorrow, I will have my Slotsmillion account blocked

I know the problem is not from the casino itself, however I am really p**sed off with the casino's interest in solving the problem. I really play a lot at Slotsmillion and by a lot I mean amounts of 1k a month and up. That is exactly what annoys me so much, I am a really good customer and there I must be able to expect that at least a casino manager makes the effort to give me feedback. Furthermore, the promotions at SlotsMillion have become simply bad, I have played on days where I have played up to 2-3 k and in the end I have not paid out a cent a goodwill bonus of vlt 50 euros and I do not find that fair.

Does anyone have a good recommendation regarding another casino?

Thank you for the numerous feedbacks

Lg

This post has been translated automatically

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