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Slotmagie: [solved] Slot magic problem (Page 3)

Topic created on 15th Sep. 2023 | Page: 3 of 4 | Answers: 50 | Views: 5,266
Toastbrot
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 01:58 pm CEST#30
1 Like

Liked this post: Avatar von MeMeMe89 MeMeMe89

gamble1 wrote on 25.10.2023 at 11:56:
I don't think so PSC also wants to earn something and they will soon stop advertising the casinos but payments via Skrill card (Skrill=PSC) still go at Platin although the cooperation was terminated


The will not dump all their sources I think wait because they think this junk license will not last long anyway soon there's a bang and people wake up to the fact as a GGL lets hang according to the motto "We do not handle player complaints" accelerate the whole thing even because so the license has lost the last positive aspect if the casinos can continue exactly as under the MGA

In the end there is not much left except a Player protection that you can have in other countries and that is a lock only with the difference that we have such stupid limits on it

I know what you mean and give you what the license concerns absolutely right the topic we had I think at an earlier time times quite well explained. Nevertheless, you have to say that PSC or skrill has already largely complied here and has blocked all major providers without DE license. Here and there's loopholes but I think that these will also gradually fall away. Not because PSC wants that I think rather the GGL will have their snoopers at work and just Skrill or Paysafe discreet pressure because only so they are probably allowed to continue their work in DE casinos as a service provider. At least the financial benefit for skrill/paysafe currently seems to be even greater than one assumes otherwise they would probably not have submitted to it. Or the German state simply has enough means to completely disconnect a payment service Provider from German customers if it participates in payments for non-legal casinos 🤷🏻‍♂️ who knows, maybe it's a mixture of both.


@rcore

No topic found that was just useful again to assess the situation. I guess the blocking also has to do with these transactions, why should psc voluntarily get rid of customers who Deposit and convert large sums with their service when that is exactly how they earn their money. I do not understand what benefit this would have and what business policy would be behind it.

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MeMeMe89
Rookie

[solved] Slot magic problem

25th Oct. 2023, at 04:38 pm CEST#31
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rcore wrote on 10/24/2023 at 6:24 pm:

Hi


Have a few questions:

1. For what reason did Paysafecard cancel your account? I read this here lately often times.
2. What kind of questionnaire, especially bzg. tax return ??
3. Can't a receipt be sent by email when buying PSC on Dundle? I'm on aufladen.de from time to time and you can have one of these sent to you additionally after the purchase.

Hello dear ones,


First of all thank you for all the messages and your support.
Yes1.
Yes according to PSC it says : terminated for cause. 🤷‍♀️ No explanation

2.I had to fill out a questionnaire with my assets data. Where from what etc.
Can make the gladly times here purely if necessary.

3.The receipt and PayPal and account debits I have sent them.
How I have charged the account.

I am also of the opinion like @rcore that I have no chance more.
My mistake.

Have honestly not known that the casino is so illegal or banned or whatever.
On the side of the casino is for German players and EU license and Gable Joe Sigel etc..
Did not have any knowledge about this license thing.
Now I am smarter.

Do you think I can just cancel the account there?
And what happens with my money? Will it just be confiscated or what?
Whether they allow a cancellation at all?

Once heard that you can cancel your account only if you have submitted everything they want.

And in the Schufa is this SlotMagie casino with me also still in it... because of personal information.

On the one hand, it's my money and hurts... but continue to fight?

In the end, there's more trouble and I do not want it.




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Toastbrot
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 05:17 pm CEST#32
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Chrissy89 wrote on 10/25/2023 at 4:38 pm:

Hello dear ones,


First of all thank you so much for all the messages and your support.
Yes1.
Yes according to PSC it says : terminated for cause. 🤷‍♀️ No explanation

2.I had to fill out a questionnaire with my assets data. Where from what etc.
Can make the gladly times here purely if necessary.

3.The receipt and PayPal and account debits I have sent them.
How I have charged the account.

I am also of the opinion like @rcore that I have no chance more.
My mistake.

Have honestly not known that the casino is so illegal or banned or whatever.
On the side of the casino is for German players and EU license and Gable Joe Sigel etc..
Did not have any knowledge about this license thing.
Now I am smarter.

Do you think I can just cancel the account there?
And what happens to my money? Will it just be confiscated or what?
Whether they allow a cancellation at all?

Once heard that you can cancel your account only if you have submitted everything they want.

And in the Schufa is this SlotMagie casino with me also still in it... because of personal information.

On the one hand, it's my money and hurts... but continue to fight?

In the end, there's more trouble and I do not want it.





Theoretically, they would have to pay Slot Magic in a termination of the customer account the remaining balance otherwise that would be in my opinion embezzlement and that should definitely not be right with a DE license. You have already converted the sum.... You can try it. I would not simply give up with such a sum. Send them a letter that you want to close your customer account there with immediate effect and the payout of your remaining balance on your bank account you give the best again with an expected within 14 days otherwise you see yourself forced the whole thing to hand over to your lawyer...


No idea if this works but there have been enough cases where this has worked.

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Falke
Expert

[solved] Slot magic problem

25th Oct. 2023, at 05:33 pm CEST#33
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Nobody has liked this post so far
Chrissy89 wrote on 10/25/2023 at 4:38 pm:

Hello dear ones,


First of all thank you so much for all the messages and your support.
Yes1.
Yes according to PSC it says : terminated for cause. 🤷‍♀️ No explanation

2.I had to fill out a questionnaire with my assets data. Where from what etc.
Can make the gladly times here purely if necessary.

3.The receipt and PayPal and account debits I have sent them.
How I have charged the account.

I am also of the opinion like @rcore that I have no chance more.
My mistake.

Have honestly not known that the casino is so illegal or banned or whatever.
On the side of the casino is for German players and EU license and Gable Joe Sigel etc..
Did not have any knowledge about this license thing.
Now I am smarter.

Do you think I can just cancel the account there?
And what happens with my money? Will it just be confiscated or what?
Whether they allow a cancellation at all?

Once heard that you can cancel your account only if you have submitted everything they want.

And in the Schufa is this SlotMagie casino with me also still in it... because of personal information.

On the one hand, it's my money and hurts... but continue to fight?

In the end, there's more trouble and I do not want it.





What do you want to give up there, please?


This is YOUR money. And what the casino is doing here is harassment and embezzlement.

And I would like to impress this upon you once again: You are in Germany and the casino is a German company (at least legally).

If they don't pay you the money, then you have all legal means. You can take free help services, you can take a lawyer and yes, you can even file a criminal complaint.

What about consumer protection? Have you contacted them yet? What about free people's lawyers or similar? Chamber of Commerce?

And then you ask here now seriously whether it brings at all what if you write the GGL. Why don't you just do it? I have the feeling that you are completely inactive and only express your displeasure here, instead of finally becoming active and getting your money.

I dare to bet that they would have paid me the money long ago, because I put as much pressure on them as possible. I don't let a casino screw me over when I could use all the possibilities of German law.

You're not a bank that just lends the money indefinitely, and besides, there's such a thing as data protection. They are not allowed to demand all kinds of documents, even if they like to claim that.

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Pat1991
Top Member

[solved] Slot magic problem

25th Oct. 2023, at 06:16 pm CEST#34
1 Like

Liked this post: Avatar von MeMeMe89 MeMeMe89
Well, well. Didn't she write that she could cause problems because of the source of the money. Which is already a good reason to be careful here.

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Falke
Expert

[solved] Slot magic problem

25th Oct. 2023, at 06:35 pm CEST#35
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Pat1991 wrote on 10/25/2023 at 18:16: Well, well. Didn't she write that she could cause problems because of the source of the money. Which is already a valid reason to be cautious here.

Why? Who is interested then please already for 1,000 € ?


The money she could also have saved up under the head cushion. And if she is afraid because of the social security office or the like, these are things that do not concern the casino.

The casino keeps money illegally, period.

I mean, what's the point of that? Should the casino now just be allowed to keep the money?

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rcore
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 07:27 pm CEST#36
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eloquente wrote on 10/25/2023 at 1:58 pm:

@rcore

No issue found that was just useful again to assess the situation. I guess the blocking also has to do with these transactions, why should psc voluntarily get rid of customers who Deposit and convert large sums with their service when that is exactly how they make their money. I do not understand what benefit this would have and what business policy would be behind it.


Chrissy89 wrote on 25.10.2023 at 16:38:

Yes according to PSC it says : terminated for cause. 🤷‍♀️ No explanation

...

Do you think I can simply cancel the account there?


Yes, they are shitting themselves from the legal consequences if they have knowingly or unknowingly operated, promoted or supported money laundering. In politics, when it comes to finances and chat controls, everything revolves around money laundering, KiPo prevention, human traff**king, terrorism and all that stuff. Miserable topic.

PSC may well disappear as well. I think it's actually used mostly for casino. I don't know a single person in my personal environment who would have any other use for it.

But if they would get it on the sack, that would also hit Skrill and Neteller. Because the same shed. And I think that would also hurt a lot.

Regarding terminate the account no idea. Read times the terms and conditions? But I think the DSVGO prohibits it anyway dead or inactive accounts to continue to operate forever. So that they must be deleted automatically at some point. But I can also be mistaken.

But I would bury it in your place. It just went wrong. Know better next time.

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rcore
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 07:35 pm CEST#37
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Falcon wrote on 10/25/2023 at 6:35 pm:

Why ? Who cares about 1,000 € please ?


The money she could also have saved under the head cushion together. And if she is afraid because of the social security office or the like, these are things that do not concern the casino.

The casino keeps money illegally, period.

I mean, what's the point of that? Should the casino just be allowed to keep the money now?

Difficult topic...


Around the 1000 euros certainly no one will p**s himself.

If the casino has no German license, it could theoretically sue. There are recent lawyer services like "we get your money back".

Now she has the money but not on her bank account but with a service Provider (PSC) temporarily parked and immediately transferred further.

And well, the judiciary is quick to turn a noose and to interpret it as money laundering.

It's up to everyone...

Of course, she could also sue the GGL for her misery. Why not. One can try it. But I don't think she would get any feedback. And nothing else either. And they would rather take action against the shed itself so that it doesn't happen again in the future.

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rcore
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 08:04 pm CEST#38
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haha but I am not a lawyer.

Everyone must know for themselves. I would be too stressful to turn 1000 euros because of a rope.

The fact is, the casino was not licensed. And the gambling thus illegal.

In addition, PSC has discontinued its services for "important reasons".

Now continue to poke around in it, no idea what else should bring you. Except maybe to get lost somewhere in it.

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Falke
Expert

[solved] Slot magic problem

25th Oct. 2023, at 08:14 pm CEST#39
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rcore wrote on 10/25/2023 at 8:04 pm: haha I'm not a lawyer though.

Everyone must know for themselves. For me that would be too stressful to turn 1000 euros because of a rope.

Fact is, the casino was not licensed. And the gambling thus illegal.

In addition, PSC has discontinued its services for "important reasons".

Now continue to poke around in it, no idea what else should bring you. Except maybe to get lost somewhere in it.

Slotmagie has a German license and with what it has made the Deposit is completely irrelevant. After all, it was a payment method that the casino itself offered.


The fact is that the casino is embezzling €1,000. There is nothing more to say. How you can be afraid of anything, I do not understand. Nobody is interested in 1,000 €. The state doesn't even lift a finger, and above all, completely different authorities are responsible. So what does all this have to do with the casino not handing over the money?

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rcore
Experienced

[solved] Slot magic problem

25th Oct. 2023, at 08:24 pm CEST#40
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Falcon wrote on 10/25/2023 at 8:14 PM:

Slotmagie has a German license and with what it made the Deposit does not matter at all. After all, it was a payment method that the casino itself offered.


The fact is that the casino is embezzling €1,000. There is nothing more to say. How you can be afraid of anything, I do not understand. Nobody is interested in 1,000 €. The state doesn't even lift a finger, and above all, completely different authorities are responsible. So what does all this have to do with the casino not handing over the money?


I have now considered the whole, starting with a win in a non-licensed casino, through PSC to SlotMagic.


Whether she would still be entitled to it I am in doubt.

But insofar you would be right in any case, that SlotMagie can not simply keep a grand. Is not their coal.

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Donnie
Elite

[solved] Slot magic problem

25th Oct. 2023, at 08:39 pm CEST#41
2 Likes

Liked this post: Avatar von Langhans_innen Langhans_innen, Avatar von MeMeMe89 MeMeMe89
Without giving away details, tomorrow I will contact SlotMagie and pretend to be a new potential player and tell them a few things. I'm curious if and what the answer

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Falke
Expert

[solved] Slot magic problem

25th Oct. 2023, at 08:39 pm CEST#42
3 Likes

Liked this post: Avatar von Donnie Donnie, Avatar von MeMeMe89 MeMeMe89, Avatar von Pat1991 Pat1991

rcore wrote on 10/25/2023 at 8:24 pm:

I've now looked at this in the aggregate, starting at win in an unlicensed casino, through PSC to SlotMagic.


Whether she would still be entitled to it I am in doubt.

But insofar you would be right in any case, that SlotMagie can not simply keep a grand. It's not their money.

It doesn't matter at all. The money on her Paysafe account belongs to her. And the casino does not have the right to investigate anything. Who do they think they are? They are not an investigative agency.


The casino is simply trying to prevent a payout and pocket the money itself. You can see that they don't even contact Gamblejoe.


Slotmagie belongs on the Blacklist, it's as simple as that. It is a bad casino that harasses players and deliberately delays payouts or doesn't make them at all.

What is being read into this is unbelievable. Once again, no one is interested in where the €1,000 came from and if anyone is interested, then the appropriate authorities will come forward. But all this has nothing to do with the procedure of the casino.

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Langhans_innen
Expert

[solved] Slot magic problem

25th Oct. 2023, at 08:45 pm CEST#43
4 Likes

Donnie wrote on 25.10.2023 at 20:39: Without giving away details now, tomorrow I will contact SlotMagie and pretend to be a new potential player and tell them a few things. I am curious if and what they answer

now it goes off Undercover Donnie at the start...am very curious what you uncover This is already Team Wallraff style

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Donnie
Elite

[solved] Slot magic problem

25th Oct. 2023, at 08:58 pm CEST#44
3 Likes
Langhans wrote on 10/25/2023 at 8:45 pm:

here we go Undercover-Donnie at the start...am very curious what you uncover This is already Team Wallraff style

GJ has tried everything and now a user tries it once. For all I care, everyone can bombard their email support with mails tomorrow from 3 pm and set a sign. You don't have to use the email address you are registered with. I will be careful with my wording but make it very clear what potential new customers think of stories like this one. But I'll be careful not to mention GJ

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