Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Slothunter: Withdrawal and verification refused

Topic created on 27th Sep. 2022 | Page: 1 of 2 | Answers: 16 | Views: 2,542
balanderi
Slot Hunter Casino refuses my withdrawal even though I have uploaded all documents Verification is also not possible because additional documents are required

This post has been translated automatically

balanderi
Help where can I complain about this casino

This post has been translated automatically

Anonym
The best way is to send them the additional documents

This post has been translated automatically

balanderi

Royal777 wrote on 27.09.2022 at 17:05: Best you send them the additional documents

Royal777 wrote on 27.09.2022 at 17:05: Best you send them the additional documents

The additionally demand my occupational status and the last 6 months (bank statements) from my business account, from this account I have not even paid 1 cent to this casino why do I have to do this is privacy and no one should concern and also how I earn my money. In the terms and conditions of which is only passport residential address and how I have deposited there for example (Neteller) I have done all this yet do not pay out or verify me.

Greetings

This post has been translated automatically

Anonym

balanderi wrote on 27.09.2022 at 18:45

The additionally demand my occupational status and the last 6 months (bank statements) from my business account, from this account I have not even paid 1 cent to this casino why do I have to do that is privacy and no one should concern that and also how I earn my money. In the terms and conditions of which is only passport residential address and how I have deposited there for example (Neteller) I have done all this yet do not pay out or verify me.

Greetings

They only want to know if you can afford your deposits, as well as if legitimate funds were used.
This is also mentioned in the terms and conditions, these conditions have been increasingly implemented in the recent past.

Of course you can censor sensitive parts, just send them as a PDF. The license authority (MGA) could not help you, as of yet

This post has been translated automatically

yezzo89
Rookie

Royal777 wrote on 27/09/2022 at 19:01

They just want to know if you can afford your deposits, as well as if legitimate funds were used.
This is also mentioned in the T&Cs, these conditions have been increasingly implemented in the recent past.

Of course you can censor sensitive parts, just send them as a PDF. The license authority (MGA) could not help you, as of yet

Then they should require it before you can play there and not only at win.

Do you get your losses back if you can't afford it?
All just chicanery to not pay out

This post has been translated automatically

gamble1
Icon
yezzo89 wrote on 09/27/2022 at 8:29 pm

Then they should require it before you can play there and not only when you win.

Do you get your losses back if you can't afford it ?
All just chicanery to not pay out

No you don't but at least you get your payout and a closed account

What happens if someone actually uses illegitimate money I don't know but I guess the casino is not allowed to keep the money

This post has been translated automatically

Hidaruma
Top Member
Just out of interest: Why do people still play at MGA Casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?

This post has been translated automatically

upola
Legend

Hidaruma wrote on 28/09/2022 at 10:26: Just out of interest: Why do people actually still play at MGA casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?


Not everyone has a clue about crypto, I would have tried it long ago, but I don't see through it.

Google is also not much help to me.

This post has been translated automatically

genrix
Top Member

Hidaruma wrote on 28/09/2022 at 10:26: Just out of interest: Why do people actually still play at MGA casinos?

Crypto casinos are so much less complicated. And MGA booths aren't any more legal, are they?


Good hint.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:35 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately