Slothunter: HELP! Explorers full screen but Slothunter embezzles win
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HELP! Explorers full screen but Slothunter embezzles win
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Hello.
I had 20 free spins on Book of Truth at Slothunter.com.
This won me 1.20 euros.
I used the 1.20 euros to play the same slot on 10 cents.
I got free spins with the explorer symbol.
Suddenly I had (for the first time in my life) the 5 explorers on 10 cents = 500 euros.
The 500 euros were not displayed as a win?
The slot spun two more spins and then it was over.
The reels just spun endlessly and didn't stop.
So I had no choice but to leave the slot.
As far as I've seen in the terms and conditions, I can't find anything about the maximum payout amount.
To be on the safe side, I thought it might be better if I deposited 20 euros and then continued playing.
No sooner said than done.
Unfortunately, the 500 euros were not credited to the first session or the second?
I would be pleased if someone could explain to me what mistake I have made here.
You can see a full screen explorer and get nothing for it......
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HELP! Explorers full screen but Slothunter embezzles win
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Have you looked in your game history?
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HELP! Explorers full screen but Slothunter embezzles win
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HELP! Explorers full screen but Slothunter embezzles win
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HELP! Explorers full screen but Slothunter embezzles win
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Unfortunately, the terms and conditions also state the following:
"The maximum withdrawal from free spins wins without depositors is 50 EUR/USD, 500 NOK, 75 CAD, 4,000 RUB. To request a withdrawal, you must fully verify your account and make a minimum deposit. An exception may be made for loyal players and in the event of a win, the maximum win amount may be increased."
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HELP! Explorers full screen but Slothunter embezzles win
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HELP! Explorers full screen but Slothunter embezzles win
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There is nothing about the win in the history.
Of course, I contacted the Live Chat immediately; after checking for 20 minutes, he told me that I had violated the terms and conditions.
Because I deposited while the bonus had not yet been fully wagered?
You could actually read something like that from the terms and conditions, but I didn't benefit from depositing......?
What else is interesting:
Shortly after the conversation in the live chat ended, I received the following email:
Receipt of bonus rewards
Dear player, we have noticed that you have deactivated the receipt of bonus rewards. Please make sure this has not been done accidentally, otherwise you could be missing out on exciting no depositor Bonuses, including random rewards.
We also promise to provide you with highly relevant offers tailored to your preferences. If you have any questions or concerns, please feel free to contact us.
Sincerely, Slot Hunter Team
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HELP! Explorers full screen but Slothunter embezzles win
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I didn't actually find this in the T&Cs....?
I'll have another look......
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HELP! Explorers full screen but Slothunter embezzles win
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I found it: Terms and Conditions - Slothunter Casino
You have to scroll down a little until you reach the point "General bonus conditions".
There the 3rd paragraph.
However, it would be interesting to know why the picture does not appear in your game history. Well, whether it's worth the effort for a possible €50 is questionable.
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HELP! Explorers full screen but Slothunter embezzles win
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Okay, you're right.
It's in the extended T&Cs.
I only read the first Bonus terms and conditions (actually, it should say something important like that / e.g. Versus Odds does).
This of course changes the whole situation and they probably accuse me of trying to push up the withdrawal maximum with the depositor.
As for T&Cs: It is forbidden to delay game rounds, including free spins and bonus rounds, for the time you have to stop playing the bonus and/or make new depositors. If a player is suspected of such action, management reserves the right to cancel all Bonuses and any wins received from them at its sole discretion.
But the whole thing is still strange:
The balance was not displayed anywhere at any time!
Not during the first incomplete free spins (at that time only the bonus balance was on my casino account).
When I reopened the slot after depositing, he played through the free spins again completely and finished the games with 502 euros (but again the win is not listed anywhere?).
I also find it extremely strange that always with such low payout limits
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HELP! Explorers full screen but Slothunter embezzles win
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You must have accepted the free spins before playing, i.e. it must have been registered somewhere that you accepted them. But Slothunter can't help you with that. The slot Provider may have to check this and it can take several weeks.
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HELP! Explorers full screen but Slothunter embezzles win
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I also find it extremely strange that such wins always come with such low payout limits!
After all, that was a factor of 5000x (and thus my second highest factor to date).
3 weeks ago I had a win of 840 euros on Vulkanvegas on 20 cents.
Maximum payout 100 euros! 🫤
My highest win was also with free spins win on 20 cents = 1480 euros. Which I played up to 3500 euros and which was paid out without any problems!
(The casino was only playable for about 6 months as a German?)
To cut a long story short... due to the payout limit, it doesn't make much sense to take further action.
i win 50 euros 2 or 3 times a month at Mountberg Casinos.
Let's see how long they are still playable for us......
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HELP! Explorers full screen but Slothunter embezzles win
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Of course I have accepted them.
But I actually suspect that some kind of error has occurred.
But as I said before: I assumed it was 500 euros.
At 50 euros, it's not worth the effort...
Thanks anyway
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