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SimpleCasino: [solved] Simple Casino - Anything but a straightforward casino

Topic created on 31st Jan. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,147
slotliebe89
Elite
I have a problem with Simple Casino, which was previously Betano. It is about the bet evaluation of various bets after they have ended their sports betting offer.It is about several hundred euros. Unfortunately I can't get anywhere with the support and since the casino is listed here, I would be very happy if someone could take care of this.

The entire support history and more information I can then provide

Am really desperate and do not understand how uncooperative you can be.

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Andreas321
Rookie
slotliebe wrote on 01/31/2020 at 12:47 pm: I have a problem with Simple Casino, which was previously Betano. It's about the bet evaluation of different bets after they have ended their sports betting offer. Unfortunately I can't get anywhere with support and since the casino is listed here, I would be very happy if someone could take care of this.

I can then gladly provide the entire support history and further information

Am really desperate and do not understand how uncooperative you can be.

I think you mean Betser and not Betano

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slotliebe89
Elite
That's right, it was Betser

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Katharina2
Top Member
The 'Simple' is erroneously listed under 'No Account', because it fakes this via mail-address
and password. But it is not, as you can read here. Speedy, Simple and
SpeedBet seem to belong together, because they have the same logo. Unfortunately they did not make it
not in my pers. Rankingliste made. They are just too good.

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slotliebe89
Elite

Katharina2 wrote on 31.01.2020 at 13:52: The 'Simple' is listed for me under 'No Account' by mistake, because it uses mail-address
and password. But it is not, as you can read here. Speedy, Simple and
SpeedBet seem to belong together, because they have the same logo. Unfortunately they did not make it
not in my pers. Rankingliste made. They are just too good.


No idea what this post is supposed to say. Would really appreciate help from a Gamblejoe employee.

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slotliebe89
Elite
In the meantime I don't get any answer to my emails. I'm really not getting anywhere. Should I contact the MGA in such a case. Simple Casino is licensed there. Or can Gamblejoe maybe help to mediate????

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Pneumatic
Top Member
slotliebe wrote on 06.02.2020 at 12:49 pm: So meanwhile I don't get any response to my emails at all. I'm really not getting anywhere. Should I contact the MGA in such a case. Simple Casino is licensed there. Or maybe Gamblejoe can help to mediate????

Write Caro but times privately, vllt she can help you.

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Caro
Expert
Hi slotliebe, I just sent you a private message via Communicator

Love greetings Caro

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Caro
Expert
The user told me via Communicator that the casino contacted him/her after more than a week and an agreement was reached.

This topic was closed

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