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SchnellWetten: [solved] SchnellWetten made me gamble and lose money despite existing ban for gambling addiction

Topic created on 01st Apr. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,041
Anonym

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 12:07 am CEST#1
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Hello,

i was banned from Betsson years ago for gambling, explicitly gambling addiction. The ban extended to all BML (Betsson) casinos.
A few days ago I discovered SchnellWetten on your website, I also wanted to try a Trustly casino. I deposited a total of 500 EUR in 3 deposits, which was lost in about 30 minutes. Stupidly, I then realized that the casino belonged to Betsson, previously I had not checked the license. I turned to the support the next day and politely explained the facts and apologized for the registration. This happened out of carelessness on my part, but the question arises how this was possible at all, Betsson should never have let me register, with Trustly namely all data is transmitted via online banking to the casino and since then nothing has changed with me.
The account was blocked after about 24 hours and supposedly the support would contact me, but that never happened. My 500 EUR are of course also gone.
But if you recommend the casino, then please talk to Betsson about their security in relation to banned players and that I would like to have my money back, because Betsson was not allowed to accept bets from me. Conversely, had I won, Betsson could have refused to pay out, so fair is fair. I'm sorry I didn't scroll down to the MGA icon and verify the operator but that happens at 3 in the morning.
I will gladly forgo an MGA complaint and legal action if Betsson behaves in accordance with the law.
Thanks for the help.

Edit: Headline adjusted

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H****7

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 12:51 am CEST#2
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I strongly assume that the Provider will reimburse you the 500 EUR

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chriss1808
Experienced

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 12:57 am CEST#3
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good luck but if you are smart assume it is gone

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Anonym

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 01:32 am CEST#4
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Helios777 wrote on 01.04.2020 at 00:51: I strongly assume that the Provider will reimburse you the 500 EUR

Two different voices. With Betsson I would rather expect them to be correct, so 60% they refund, 40% they stubborn. One will see. Since I unfortunately had a severe relapse the last few days after a long abstinence and lost 10,000 in under a week, a little money back would be beneficial. My stock portfolio is also not making me happy and as a result of the corona crisis it is bad with work and earnings as well. Could be that things will be tight soon. I'll post any information regarding the SchnellWetten incident as soon as information is available. Betsson did want to get in touch, this statement is now two days old and there has been no response.

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gamble1
Icon

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 02:41 am CEST#5
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Liked this post: Avatar von cbz490 cbz490, Avatar von sippi sippi, Avatar von Spectral Spectral
Why did you go to the MGA logo after you lost to see who it belonged to ?

Wasn't there something intentional about it, like if I win and they don't pay I pretend to be ignorant and if I lose I get my money back?

I do not want to insinuate anything but after I have gambled I do not suddenly look at the operator of the casino and that is pretty much no one else will do

I can of course understand your frustration but the casino would not belong to this group would be the money gone

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Caro
Expert

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 01:51 pm CEST#6
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Hi Prepperstore, I sent you a message via Communicator. Kind regards Caro

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Falko
Icon

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

1st Apr. 2020, at 03:01 pm CEST#7
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Whereby these lost 500 euros with SchnellWetten are only a blob, if in one week a total of 10 000 euros in other casinos flowed and are completely gone. Since the 500 euro repayment comfort one also no longer so really

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Anonym

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

3rd Apr. 2020, at 06:45 pm CEST#8
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Update: SchnellWetten has refunded the 500 EUR. Money has been received. Very correct behavior from the casino.

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Caro
Expert

[solved] SchnellWetten made me gamble and lose money despite existing ban for...

3rd Apr. 2020, at 07:09 pm CEST#9
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The user has been refunded his Deposit, so the thread can be closed.

This thread was closed

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