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Scatters: [solved] Scatters payout / verification

Topic created on 04th Aug. 2022 | Page: 1 of 3 | Answers: 24 | Views: 3,093
Ppunktlankton

[solved] Scatters payout / verification

4th Aug. 2022, at 10:27 pm CEST#1
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Hello,

I have little experience in using forums so I ask for your indulgence and harsh but just punishment. Now to the topic:

i have won about 2 days ago ( 02.03 approx 5:00 clock ) 7500 euros at Scatters and then, because I know that the constantly want something to verify, looked on the site itself for a way to verify me proactively ( before request ). But I didn't find any option, tab or anything else to do so on the site. The payout has been "Progressing" since then.

So far so bad. Then I wrote to the support and they said that I would get a request email. Well of course I didn't get it and it's been almost 2 days now

I've read up here about the casino and read just crap and thought I pack mine also equal to it, because I have the feeling I should also be cheated of the win

First of all it should be said, I have ignored ALL Bonuses and not accepted, because I was already cheated because of this 5 euro crap at spinaway around 9300. ( I did not know about this extraordinarily senseless rule ) and because I have also already read it here about Scatters: I have of course not excluded myself!!!

What can I do about it now to speed the whole thing up? I'm not immensely desperate for the money now but this uncertainty makes me kirre... could this also just be a ploy to get impatient players to cancel?

Any advice would be greatly appreciated.

Edit by Sabine: private data removed

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gamble1
Icon

[solved] Scatters payout / verification

5th Aug. 2022, at 11:56 am CEST#2
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Liked this post: Anonym
Hey hey

So Scatters is very slow usually but just if you have played without bonus and are not locked out on a Gammix site you should get your money

It is true that in some casinos the possibility to verify yourself is not available and you always have to wait for the request

How long have you been active there? Were there already payouts or do you have to verify yourself all over again? Ask the support again why your request has not yet come that sometimes works that this then arrives quickly

Otherwise write to Sabine at it takes care of everything around Gammix at GJ they can certainly help you

My forecast you get your money if everything fits sure only mostly you need a lot of patience

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Ppunktlankton

[solved] Scatters payout / verification

5th Aug. 2022, at 12:37 pm CEST#3
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Thank you for the encouraging forecast. I feel a little safer right away 😄. Well, I just assume that they are counting on the impatience of some players to cancel the payouts and convert them again

I used to be like that, but fortunately not anymore 😅

To the other question

I was not yet verified and this is the first time and I have accordingly never played on the site or paid out anything. To me it just seemed Spanish that you can not / may not verify by itself. I still have not received any mail and will NOW contact the support again

Best regards

P.Lankton ( This is just my nickname and does not correspond in the least to my real name from there ok I guess ? 😅 )

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Ppunktlankton

[solved] Scatters payout / verification

13th Aug. 2022, at 12:21 pm CEST#4
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Hello,

a small update on my case:

I finally got verified after all this time and now the 7500 is floating somewhere in the ether on "in process". Funny thing about the Verification was that when I wrote to the support, they told me "yes that is not yet sent. ( was so 3 days after uploading...

How long will it take until the payout is finally completed ? It is slowly annoying animal..

With kind regards

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Anonym

[solved] Scatters payout / verification

13th Aug. 2022, at 01:50 pm CEST#5
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Ppunktlankton wrote on 08/13/2022 at 12:21 pm: Hello,

How long do you think it will take until the payout is finally completed ? It's getting really annoying..


At Scatters, the Verification / as well as payout duration is estimated at 1-2 weeks. In their AGB's it says among other things.

(...)A player will be informed about reasons for delay if the time until the money arrives on the account exceeds 10 days.

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Ppunktlankton

[solved] Scatters payout / verification

15th Aug. 2022, at 03:43 pm CEST#6
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Royal777 wrote on 08/13/2022 at 1:50 pm

At Scatters the verification/ as well as payout time is an estimated 1-2 weeks. In their AGB's it says among other things .

(...)A player will be informed of reasons for delay if the time until the money arrives in the account exceeds 10 days.

Well I wasn't but. A small update:


I have contacted the support for the drölften times and I was again told that it has not yet been processed, but should have long ago. Now by the request something happens there apparently. Let's see..

I also got an email with the chat history. The text about it now makes me wonder again

I have forwarded your matter to the appropriate office for review. As soon as we have received an update, we will get back to you immediately by email.

Thank you for your patience

It reads like this is still not finalized, because it needs to be reviewed again..

I would like to note again I have NOT claimed any bonus and my account was not locked and the "verification" was successful

I will keep you updated.

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Anonym

[solved] Scatters payout / verification

15th Aug. 2022, at 03:56 pm CEST#7
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Ppunktlankton wrote on 08/15/2022 at 15:43:
I also got an email with the chat history. But the text about it now makes me wonder again

I have forwarded your issue to the appropriate office for review. As soon as we have received an update, we will get back to you immediately via email.

Thank you for your patience

In plain language, this means that the support representative has forwarded your issue to the finance department or technical support. Usually this is communicated clearly.

On 13.8 you mentioned that you are now verified. Presumably, the payout process starts only now, so the money should be transferred on 23.8 at the latest

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Anonym

[solved] Scatters payout / verification

16th Aug. 2022, at 01:38 pm CEST#8
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Apparently there is now a Scatters contact on the forum, best get in touch!

Here

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Caro
Expert

[solved] Scatters payout / verification

16th Aug. 2022, at 02:01 pm CEST#9
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Liked this post: Anonym
Heyhey, I was on vacation and only now became aware of your thread. I just alerted the manager to your thread. I or the manager will get back to you soon.

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R3hab
Elite

[solved] Scatters payout / verification

16th Aug. 2022, at 02:50 pm CEST#10
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Liked this post: Avatar von Jenn-R Jenn-R, Avatar von Jubla2014 Jubla2014
That you have to notify the casino managers so that they go about their work
I find really funny and have to laugh, whether Platin or gamix aka kannix
Really bad how the quality of the casinos so goes downhill
What is the reason, the employees of gamix or Platin or n1 get so little pay that they have no desire to work properly and reasonably

Nene these booths belong reported and fired
If you can take money immediately, you have to pay it back immediately
But no then come with the documents you need haha
What trolls these casino employees
And when gj says something they pay out immediately
Kp what Daniel has done for a deal with because, but ne good decision was not the mMn
Rather work with decent casinos so that has no future

Quality always goes before quantity
Rather few good casinos instead of 100 that make problems and do not work properly

Peace friends
Always stay peaceful


So to the ts
You have done everything right, 9k were certainly also a lousy lehrgeld
Now that caro has forwarded it will go very quickly
Aja Congratulations to the nice win

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