Scatters: [solved] Scatters: Fooling as well as rip-off??? (Page 2)

Falke wrote on 16.03.2022 at 14:49: I can understand you completely. Unfortunately, such an approach is not uncommon.

Especially the completely inhuman acting chat brings one to despair. And that is the case with almost all casinos. You are not taken seriously, get completely different answers that do not fit the actual question and you have the feeling as if you were writing with a robot.

Had once a similar discussion, where it was about a completely incomprehensible issue that would have been logically solvable only with a little common sense. Went on for almost a week, even wrote with '' managers'', which is the next spoof. These are even only chatmotarbeiter who then pretend to be managers

I explained the same thing over and over again and asked NOT to get the same answer. Thereupon I was written at least 10 times that they have now understood the problem, only to give me the exact same answer again

Such a subterranean support exists only in online casinos. And I've been asking myself for a long time why they put up with it and why nothing is done about it

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expresident wrote on 16.03.2022 at 18:09
Well to my knowledge (which means nothing, because I do not know much ) and partly painful own experience can / may not be closed an account with open payout request or positive balance
For this reason, I was at least denied by various casino operators the closure of several accounts. I had to bring the accounts first to 0 or pay out so that could be closed
And that the now first wait until the account is free again I have written quasi, because is yes again everything fine and good
And that Caro is on it and but apparently the responsible "manager" even after more than 48 hours it is not necessary in any way to report to stir or even necessary steps to initiate is very significant

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Falke wrote on 16.03.2022 at 20:07
If they don't even get in touch when Gamblejoe writes to them then they are really to be forgotten.
The float then already on such a high horse and arrange their Geschäfstpolitik so arbitrarily that one should take from this casino far distance.

Cans not understand, because they lose so much more money in the end, but I think there are many casinos that open only to cheat as many people as possible, short a lot of money and then the owners settle with the money somewhere.
But I assume such casinos times that it is from the beginning of the plan the casino not seriously want to operate, but to use it only to collect money, without seriously want to carry out payouts

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gamble1 wrote on 16.03.2022 at 23:08
Well would first wait and see what comes out of it then you can always get the fraud stamp out while I can understand your basic thought process very well

The point with the short rip off and then Ciao is I think not so easy if you have felt 20 providers and everything in the boat and in addition a license that want to be paid all finally

@expresident

The money does not simply disappear and usually money after the closure in the account is paid out there have most casinos even a point in the AGB's which regulates this

That the manager of course Caro also does not answer can have various reasons possibly there is still nothing new there but I think you can say more because you are in this regard with Caro in connection

But one thing is for sure Caro will not let you down she has helped me once in a case where she has really put all means in motion that has dragged on for weeks and should she also sometimes come to your limits of what is feasible (which in normal cases has almost never happened) she still stays on it and is looking for a solution for all of us here

I know the feeling well when felt nothing happens and can therefore understand you because it is finally about your money which you are virtually withheld according to your statement (do not misunderstand believe you of course what you write but just want to emphasize the situation only you know with 100% certainty)

So really do not worry and report how it goes

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Falcon wrote on 03/17/2022 at 01:14 AM
Right. Fraud is a very hard word and just put that in there as a worst case suspicion.

Nevertheless, the whole procedure of the casino is also up to here already more than just unseriös. And if you want to prevent a payout with all means, then that already borders on fraud.
Only with Online Casinos, one has already become so accustomed to such procedures that it is almost considered normal.
Let's be honest, other companies would have been sued for the actions of some casinos in the ground and the prosecutor's office would also have quite a lot to do

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expresident wrote on 03/22/2022 at 8:29 pm: Times a little summary:

02.03. ca 04:15 New registration in this casino
02.03. ca 04:18 Deposit 25 € (played nice in the end but all gone)
02.03. ca 06:40 Deposit 50 € so that came to 200 €
02.03. ca 21:19 submitted ID Verification documents successfully uploaded
02.03. ca 21:24 address proof verification document successfully uploaded

No reaction until I asked on 11.03 at 15:08 impudently why a simple verification takes so long.
Reaction from the casino, account is blocked due to my alleged request. Which I definitely did not.
Casino opens account after full 9 (so on 20.03. about 20:30 clock) days again. The withdrawal request is still in progress and the KYC is still unprocessed.

Today on 22.03. is at least the ID verification through (there have se probably nothing found what they could so easily criticize), but the in all other (at least very many) problem-free address verification via HandyPDf bill is supposedly not allowed here. So landline bill PDF with blackened customer number and landline number (I'm of the opinion that this data the a moist angehen) uploaded.

And now it gets funny
They want the following for the bank document verification:

◦ The bank statement should not be older than six (6) months
◦ Your name, IBAN and BIC/SWIFT must be visible
◦ Your name, address, BSB number and account number must be visible


If I understand correctly, the BSB number is the bank state branch for Australian banks (bank sort code with branch identifier)
How the heck do I get an Australian account with my German account number?

I am almost 100% sure that they will find something in the uploaded account statement that will allow them to continue to deny the payment.

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