Scatters: [solved] Scatters Casino is stalling me with verification and payouts
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[solved] Scatters Casino is stalling me with verification and payouts
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My experience with Scatters is currently not a good one
I made a Deposit of 50 euros on 27/02/2022 and got a win of 1000 euros
I sent all requested documents (ID and proof of address) for Verification
However, nothing has happened for days, I have already contacted the support several times. Each time, I am stalled. The first time I was told to wait until next morning and then contact them again if I still have no information
My request would then be forwarded to the appropriate department
2 days later stirred but still nothing, I went back to the support and they said on my player account is only the last mail evident that my documents are received to review (27.2.22) they would forward my case to the appropriate department (which, however, has allegedly already been forwarded) they said goodbye with a friendly CIAO! On Saturday the 5.03.22 I have again contacted the support and I was told: I should please note that on weekends and holidays no payments are made
Slowly but surely I get the impression that I no longer get the win paid out and that OC deliberately stalls the customers. I am now waiting more than 7 days and not even my account has been verified, you just do not hear anything from Scatters
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[solved] Scatters Casino is stalling me with verification and payouts
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don't worry too much, you will get your money; but yes, Scatters is - like the other Gammix booths - slow, very slow... Surely also deliberately slow.
Be patient and don't do them the favor of squandering your win again...
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[solved] Scatters Casino is stalling me with verification and payouts
Liked this post: Anonym
I just received the email that my payout has been approved.
Many thanks to Caro
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[solved] Scatters Casino is stalling me with verification and payouts
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