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Scatters: [solved] Scatters Casino is stalling me with verification and payouts

Topic created on 06th Mar. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,468
Knopfnase030

[solved] Scatters Casino is stalling me with verification and payouts

6th Mar. 2022, at 08:32 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,
My experience with Scatters is currently not a good one
I made a Deposit of 50 euros on 27/02/2022 and got a win of 1000 euros
I sent all requested documents (ID and proof of address) for Verification

However, nothing has happened for days, I have already contacted the support several times. Each time, I am stalled. The first time I was told to wait until next morning and then contact them again if I still have no information
My request would then be forwarded to the appropriate department
2 days later stirred but still nothing, I went back to the support and they said on my player account is only the last mail evident that my documents are received to review (27.2.22) they would forward my case to the appropriate department (which, however, has allegedly already been forwarded) they said goodbye with a friendly CIAO! On Saturday the 5.03.22 I have again contacted the support and I was told: I should please note that on weekends and holidays no payments are made

Slowly but surely I get the impression that I no longer get the win paid out and that OC deliberately stalls the customers. I am now waiting more than 7 days and not even my account has been verified, you just do not hear anything from Scatters

This post has been translated automatically

Anonym

[solved] Scatters Casino is stalling me with verification and payouts

6th Mar. 2022, at 09:12 pm CET#2
0 Likes

Nobody has liked this post so far
Evening,
don't worry too much, you will get your money; but yes, Scatters is - like the other Gammix booths - slow, very slow... Surely also deliberately slow.
Be patient and don't do them the favor of squandering your win again...

This post has been translated automatically

Knopfnase030

[solved] Scatters Casino is stalling me with verification and payouts

8th Mar. 2022, at 11:58 am CET#3
1 Like

Liked this post: Anonym
Caro got in touch with me yesterday and helped me with my request
I just received the email that my payout has been approved.
Many thanks to Caro

This post has been translated automatically

Caro
Expert

[solved] Scatters Casino is stalling me with verification and payouts

22nd Mar. 2022, at 08:38 am CET#4
0 Likes

Nobody has liked this post so far
Unfortunately, I have not received any feedback from Knopfnase030 whether she has received her payout. But I strongly assume that she has received the win by now. So I will close this topic.

This topic was closed

This post has been translated automatically

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