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Royal Panda: Allegedly violated bonus requirements (Page 2)

Topic created on 11th Dec. 2020 | Page: 2 of 2 | Answers: 15 | Views: 2,320
Levinder3
derzweifel wrote on 11.12.2020 at 12:03 pm
The price of the free spins exactly the bet you make, why else would this amount be deducted from your balance?

It is not about one game but several that you acquire at once, if there is stake then I assume the stake and not the price of the free spins

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DaseR92
Amateur
Levinder3 wrote on 11.12.2020 at 15:02
It is not about one game but several that you buy at once, if it says stake then I assume the stake and not the price of the free spins.

And exactly to the stake refers to the whole. If you buy free spins for 20€ you have a one-time use of 20€
Speak violation of the terms and conditions.

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upola
Legend
Levinder3 wrote on 11.12.2020 at 15:02
It is not about one game but several that you buy at once, if it says stake then I assume the stake and not the price of the free spins.

Where you go from, does not matter.
It is a violation of the terms and conditions, we have not invented.

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Kleinkariert
Expert
Levinder3 wrote on 11.12.2020 at 15:02
It is not about one game but several that you buy at once, if it says stake then I assume the stake and not the price of the free spins.

That you assume I believe you. But it counts what the casino meant by it, these rules were made specifically so that people like you do not get paid their win.

Who plays with bonus should always think twice. You are not the first and not the last who did not get his win. You can complain to the MGA, under each licensed casino is the logo of the regulatory authority which is linked to the license of the respective site. There you will see, among other things, the arbitration board to which you must report in advance. Only if it does not work out there, the MGA intervenes.

And the MGA is very slow and known to simply copy the terms and conditions of the casinos and send to you again. And that after you have waited months for an answer. This is true European quality. There is also what is in the terms and conditions that applies, and it is so aligned and described that it is always evaluated positively for the casino. Especially with bonus rules you can do almost nothing, you can only ask the casino for goodwill and even that has a small chance of success.

Almost everyone has already made such or similar experience, you will learn from it and in the best case you never play again.

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Butterbrezel
Elite
Yes, the stake was 14.20 EUR, thus more than 7.00 EUR.
Doof gelaufen, of course also mean. AGB technically the casino is in the right.

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Niroht
Experienced

Cheer up, next time just play without a bonus. Instead, you Deposit as much as if you had accepted a bonus. Say instead of 20 directly deposit 40 and then you can play the way you want.

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