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Royal Panda: Allegedly violated bonus requirements

Topic created on 11th Dec. 2020 | Page: 1 of 2 | Answers: 15 | Views: 2,336
Levinder3
I deposited 20 euros on 9.12.2020 and got 20 euros bonus.
Then I bought at Deadwood free spins on 20cent for 14.20€, when I then had about 300 euros credit I have on 0.20€ the shootout feature and a one time free spins on one euro bought. Now I want 650€ payout but have allegedly violated the terms and conditions that I may not play over 7€ stake, which I have not done.
please for quick help.

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Cruzy100
Rookie
Buying Bonuses is pretty much not allowed in any casino with bonus money.
If you buy free spins for 14.20€, that counts as a bet and not the 20cent.
I guess you can write off the money unfortunately.

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Anonym
Point 2.9 of the GTC. Nothing can be done about that. Tick it off as a learning expense. In the end, it's only 20 euros minus.

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Levinder3
Is there no
Possibility to defend against it?
Have often paid out so on other sites and never get problems.

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Anonym
Resisting rules that you yourself have agreed to? Probably no. If it worked elsewhere, then you happened to play only in casinos that support these purchases with Bonus money, or you were just very lucky that it didn't catch on there. Where did it work out that way?

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Levinder3
These are the terms and conditions :
Levinder3
I think I have not violated but of course the online casino will turn the way it wants.
On other online casino sites where buy free spins with bonus was not desired, it was simply not possible.
Here it seems with as if that was made intentionally so, especially because it is not forbidden to buy free spins and the price of free spins is not the stake.

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Anonym
Levinder3 wrote on 12/11/2020 at 11:05: These are the T&Cs :
A****m
I think I have not violated it ...

" Then I bought free spins at Deadwood on 20cent for 14.20€,..."

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upola
Legend
Then tell us in which casinos you were able to buy FS and where you were able to cash out without any problems.

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Anonym
Levinder3 wrote on 12/11/2020 at 11:05: These are the T&Cs :
A****m
I think I have not violated but of course the online casino will turn the way it wants.
On other online casino sites where buy free spins with bonus was not desired, it was simply not possible.
Here it seems with as if that was made intentionally so, especially because it is not forbidden to buy free spins and the price of free spins is not the stake.

This is subsection. In the main terms and conditions it's clear again:

A****m

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derzweifel
Experienced
Levinder3 wrote on 12/11/2020 at 11:05: These are the T&Cs :

I think I have not violated but of course the online casino will turn the way it wants.
On other online casino sites where buy free spins with bonus was not desired, it was simply not possible.
Here it seems with as if that was made intentionally so, especially because it is not forbidden to buy free spins and the price of free spins is not the stake.

The price of the free spins is exactly the bet you make, why else would this sum be deducted from your balance?

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