Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Rizk: [solved] Rizk verification not possible, address change not possible and support not reachable

Topic created on 30th Apr. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,306
Anonym

[solved] Rizk verification not possible, address change not possible and...

30th Apr. 2020, at 02:06 pm CEST#1
0 Likes

Nobody has liked this post so far
Hi, I won 2000€ at Rizk and requested the withdrawal. The casino wants me to verify myself, which is absolutely fine. However, I have moved and therefore have a new address, which I would like to register in the casino. Change of address should be possible according to the casino under Verification, which is not true. Thus, my documents are constantly rejected, I can not change my address and the support can not be reached on any way...neither directly, nor via mail
I have no understanding for such a procedure of a seemingly good casino and ask for your help.

LG

This post has been translated automatically

Anonym

[solved] Rizk verification not possible, address change not possible and...

30th Apr. 2020, at 10:56 pm CEST#2
0 Likes

Nobody has liked this post so far
Correction from today at noon: despite strenuous back and forth and a lot of stressful moments, the money is transferred and on the account! Unfortunately problematic at the moment yet everything works!

This post has been translated automatically

Caro
Expert

[solved] Rizk verification not possible, address change not possible and...

7th May. 2020, at 10:51 am CEST#3
0 Likes

Nobody has liked this post so far
Thread can be closed, the user has received his payout.

This thread was closed

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:41 am CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately