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Rizk: [solved] Rizk verification not possible, address change not possible and support not reachable

Topic created on 30th Apr. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,319
Anonym

[solved] Rizk verification not possible, address change not possible and...

30th Apr. 2020, at 02:06 pm CEST#1
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Hi, I won 2000€ at Rizk and requested the withdrawal. The casino wants me to verify myself, which is absolutely fine. However, I have moved and therefore have a new address, which I would like to register in the casino. Change of address should be possible according to the casino under Verification, which is not true. Thus, my documents are constantly rejected, I can not change my address and the support can not be reached on any way...neither directly, nor via mail
I have no understanding for such a procedure of a seemingly good casino and ask for your help.

LG

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Anonym

[solved] Rizk verification not possible, address change not possible and...

30th Apr. 2020, at 10:56 pm CEST#2
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Correction from today at noon: despite strenuous back and forth and a lot of stressful moments, the money is transferred and on the account! Unfortunately problematic at the moment yet everything works!

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Caro
Expert

[solved] Rizk verification not possible, address change not possible and...

7th May. 2020, at 10:51 am CEST#3
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Thread can be closed, the user has received his payout.

This thread was closed

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