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Rizk: [solved] First time problems with Rizk

Topic created on 06th Oct. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,039
Hurrican

[solved] First time problems with Rizk

6th Oct. 2020, at 10:55 am CEST#1
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Hello,
i've been registered with Rizk for a while now and haven't had any problems.

Withdrawals have worked without any problems. Deposits anyway.

Have then on 28.09.2020 once again requested a payout of 4500€. This was to be seen in transactions and then went to status "Confirmed". So far so good have then continued to play all deposits have worked without problems, unfortunately lost about 8000€. The payout of the 4500€ was after a week but still not on my bank account, then I contacted the support and asked if something is wrong because the 4500€ neither on the bank account nor on the player account have arrived. I was told that it would be forwarded to the appropriate department and a short time later I had to verify myself again which I did. The Verification was then confirmed to me and further it said that the withdrawals are now processed, if any are still open. After the still nothing happened I have again contacted the support unfortunately without any response.
Has anyone of you had such experiences with Rizk or knows what I could do?

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Caro
Expert

[solved] First time problems with Rizk

12th Oct. 2020, at 09:49 am CEST#2
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Hurrican informed me yesterday that he has received his win.

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