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Rizk: [solved] 9000€ won, account blocked during verification, foreign account

Topic created on 14th Oct. 2019 | Page: 1 of 2 | Answers: 10 | Views: 2,936
kehlkopfff

[solved] 9000€ won, account blocked during verification, foreign account

14th Oct. 2019, at 10:20 pm CEST#1
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Hey friends, am new here because I have a small big problem..😅 Have won at Rizk letztens 9000 euro & wanted to pay this out.... Stupidly put my account details and my best friend's details there. Have all the documents they asked for sent to them. (from my account at least). Meanwhile I got emails from Rizk that they still need statements from the 2nd account to verify me (the one from the friend). I then contacted the Live Chat and stupidly told them that this is not my account, but from a friend. As a result, I was temporarily banned on suspicion of money laundering. I counted on my money that I won and I can also send all the documents of my friend to the Rizk team. Do I have to worry that I will not get paid my money? Maybe because my win/loss rate is 8800 in plus😬.... Looking forward to an answer

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kehlkopfff

[solved] 9000€ won, account blocked during verification, foreign account

14th Oct. 2019, at 10:22 pm CEST#2
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By the way, I deposited with Paysafe. If that makes a difference.

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Stromberg
Legend

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 08:56 am CEST#3
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Why did you specify 2 accounts in the first place?

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Felixrl
Experienced

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 09:08 am CEST#4
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Stromberg wrote on 10/15/2019 08:56: Why did you even list 2 accounts?

Even more so if you then deposited via PSC?

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upola
Legend

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 09:16 am CEST#5
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Explain your problem to Risk and see how they react.
Nobody here can tell you if you will get your money.

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kehlkopfff

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 10:38 am CEST#6
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Okey I understand. But how have I please violate the AGB's have sent my complete data RIZK and just stupidly requested a payout to a third-party account, which logically could not be carried out. Means have so far it only tried ... & have in the AGB's can not read out that the PAYMENT to third parties is prohibited. Only about the Deposit is there what.

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ZuIR4m
Rookie

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 11:04 am CEST#7
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two accounts are prohibited.
this is a strict breach of the rules.

You can only hope for the good nature of the casino
but in your mind you better say goodbye to the money

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upola
Legend

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 11:21 am CEST#8
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kehlkopfff wrote on 15.10.2019 at 10:38 am: have in the terms and conditions can not read out that the PAYMENT to third parties is prohibited. Only about the Deposit stands there what.

Quite simply.

You can always pay out only on it as you have also deposited.


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Caro
Expert

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 11:24 am CEST#9
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Hello laryngealfff,

just left you a private message in the communicator.

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kehlkopfff

[solved] 9000€ won, account blocked during verification, foreign account

15th Oct. 2019, at 12:33 pm CEST#10
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Done, very accommodating from the casino. Was unlocked and me before instructed only to transfer to my own account.

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