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Rizk: Rizk says it was technical problems

Topic created on 18th Jun. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,580
Tomek
Hello everyone have turned at Rizk at the Wheels allso at the wheel the wheel has stopped at the Jackpot all of a sudden after 2 sec. it jumps a field further now I have written with the support back and forth in online chat also by mail the regret what happened to me have also apologized but say since they can not do anything if I had a screenshot of it na clear in 2 sec. How should I proceed now

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Plattkaller
Rookie
Hi, I think there you will unfortunately not much you can do possibly it has gelaggt and was displayed to you therefore wrong.

Do not think that it was so badly programmed and visibly allows a "fraud".

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Tomek
Plattkaller wrote on 19/06/2019 at 00:08: Hi, I think there you will unfortunately not much you can do evtl. it gelaggt and was displayed to you therefore wrong.

Do not think that it was so badly programmed and visibly allows a "fraud".


Hi, Allso gelaggt it has in no case play a little longer at Rizk have already turned over 300 times on the wheel.In any case, they have written to me that they have never had such an incident and can give me out of kolanz 20 free spins 🤣🤣😋

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Anonym
Tomek wrote on 06/18/2019 at 23:41: How should I proceed now?

Just don't continue to worry your head about it. The wheel is just a - sometimes more, sometimes less smooth - graphical representation of the result of the random generator. In your case, the generator obviously selected the result "no win". What the graphical mockup makes of it has nothing to do with the basic result.

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Pate708
Rookie
Tomek wrote on 19.06.2019 at 09:18
Hi,Allso gelaggt it has in no case play a little longer at Rizk have already turned over 300 times on the wheel.In any case, they have written to me yet that they have never had such an incident and can give me from kolanz 20 free spins 🤣🤣😋

Currently you should every session with movies and that as soon as you log in.... For me such "wheels" are pure scam.

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Tomek
My problem is they do not even deny that it may have been so but you can no longer understand that they say and have also admitted that they have had on the day teschnische problems then but out of kolanz 20 free spins offer me that's laughable

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Simbda
Top Member
Pate708 wrote on 06/19/2019 09:31 AM
Currently you should have every session with movies and that as soon as you log in.... For me such "wheels" are pure scam.

Sure you could do. But each casino can also do anything possible to get out of it. Zb exclude the user from the action. Wins declare invalid. Technical defect. As a gesture of goodwill, then award 20 freespins that do not come up with much anyway than to pay out a jackpot. You as a player are always the stupid one

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Knochen
Elite
I honestly don't think Rizk cares much which players they pay the Jackpot to. This is simply a random generator with very small chance of jackpot. The generator determines the win, the wheel just shows it graphically to the player. Neither would Rizk lie about something like this, nor are you really entitled to a jackpot because of it. It's a promo promotion where there was probably a technical error in the graphics. I would even be happy about 20FS in that case. If everything had gone smoothly, you would have gotten nothing

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