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Rizk: Payment

Topic created on 12th Jul. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,346
leovi2437
Visitor

Payment

12th Jul. 2019, at 05:59 pm CEST#1
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Hello, Rizk has already paid out 2x without problems. Last payout was denied because they do not have a bank statement from me. The bank account is in the name of my fiancé, I have full power of attorney.
After today's clarification, Rizk have blocked the player account.
How do I get my win now?
I have the same address and even a card with the same account number

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Anonym

Payment

12th Jul. 2019, at 06:33 pm CEST#2
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Rizk will ask for proofs. Usually you will receive an email about this. Wait, at least until Monday. Then contact support. If the account has been blocked for more than 2 days, contact support directly. An approximate procedure has already been outlined here, the casino belongs to the same group. There it has actually been the same "problem".

Press me hard, I am a link

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leovi2437
Visitor

Payment

12th Jul. 2019, at 06:56 pm CEST#3
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Already had 2 payouts successfully.
All required documents available.
Actually this is rip off

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leovi2437
Visitor

Payment

12th Jul. 2019, at 06:57 pm CEST#4
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Can't even log in anymore

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Klempo77
Expert

Payment

12th Jul. 2019, at 07:43 pm CEST#5
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There you have to prepare for a fight

As I have often read here, sometimes it takes weeks until everything is clarified

If necessary, you can contact the mods here, they can certainly help you

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Kleinkariert
Expert

Payment

12th Jul. 2019, at 08:13 pm CEST#6
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leovi2437 wrote on 07/12/2019 at 18:56: Already had 2 payouts successfully.
All required documents in place.
Actually this is rip off

If Rizk absolutely wants they can't pay out now at all because you violated the T&C and deposited with a third party account, even if you have the power of attorney.

Rizk will therefore want to see all documents from you and additionally everything that confirms that you have the power of attorney, possibly also identity card and proof of residence of the fiancée (even if she should be in the same house / the same apartment). You have to be prepared for 1-3 weeks now, it will be a bit exhausting but at least the account is blocked and gambling is not possible.

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